Free
With Ads

Details

  • Released
  • Updated
  • July 2, 2015
  • September 7, 2023
myGNV screenshot #1 for iPhone
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About

Connect with your city government to discover services, pay bills, and report non-emergency issues. Easily submit photos and locations for problems like potholes or graffiti, and receive updates on their resolution.

Discover city amenities and services
Pay for city services
Report non-emergency issues
Submit photos and locations for issues
Receive work completion updates
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What's New in myGNV

5.9.3125

September 7, 2023

- User can now delete their accounts from the profile page. - Fixed issue with viewing nearby requests filters. - Telephone numbers on info boxes can now be clicked to initiate a call. - Other small usability tweaks.

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User reviews

Good app

If you see issues within the city you can use this app to report the issue and someone will respond back to you
Everyone should have this app if you live in Gainesville

Excellent tool for improving life in G’ville

Excellent service. A complaint here is addressed within 24 hours and usually with at least one phone call in addition to email. They will forward the message to the corresponding agency if the problem falls under the purview of another agency. In my experience the forwarded agency also solves the problem, though more slowly than the City. Don’t worry about excessive contact: they ask you if you want to talk. Don’t hesitate to download this tool! If you see a problem, you can help everyone by reporting it on the app. The version in Spanish is also excellent and people will respond to you in Spanish, though it may take slightly more time. (La versión en español es también excelente, aunque puede que se tarden un poquito más para responder.) Full disclosure: I don’t work for the city or county, nor do I have family members who do. I wasn’t paid to write this review. I just think it’s an amazing app.
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Useful and gets response

I’ve used it successfully for years along with the previous version 311. It’s good because the correct gov’t office will see it and follow thru.

Discouraged

Unable to create account, get into endless circle, with creating password, get message don’t match, verify the email, still doesn’t work, try to reset, message says can’t find account, try again, message says email already taken, start all over, same endless loop.

Why won’t this app allow you to edit the issue that you posted?

This would be a great feature to add and would increase the accuracy of the posted issues.

FAQ

What can I do with myGNV?

myGNV allows you to discover city amenities, pay for city services, and report non-emergency issues like potholes or graffiti. You can also track the resolution of reported problems.

Is myGNV free to use?

Yes, myGNV is a free application for residents. It is supported by advertisements.

Does myGNV have ads?

Yes, myGNV contains advertisements to support its free service for residents.

What devices does myGNV support?

myGNV is available on iPhones and iPods. It is designed for iOS devices.

How often is myGNV updated?

The latest version of myGNV was released on September 7, 2023. Updates ensure the app remains functional and secure.

What is the age rating for myGNV?

myGNV has an age rating of 4+, making it suitable for most users.

How do I report an issue using myGNV?

To report an issue, simply take a photo of the problem and specify its location within the myGNV app. The city will then route it to the correct department.

What kind of issues can I report with myGNV?

You can report non-emergency issues such as potholes, graffiti, and broken tree limbs through myGNV. The app facilitates communication with the relevant city departments.