So painful
Changed jobs so now have to be with ILH. Was previously with Laya who had a wonderful app that worked properly and had loads of features and functionality, the AI scanning of receipts being the best. This app doesn't load half the time, doesn't have names of registered practitioners, and is super buggy like when you are trying to "select a name" and then the names on your policy don't appear. So frustrating. The app is literally the most important part of your CX. Do better please.
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Impossible to log in after newest update
Please fix. Unusable again. Most recent update forces setup flow again and gets stuck / unresponsive on create passcode screen.
Please fix your fields. It is impossible to use copy/paste.
I can’t copy paste my secure password into your login field. The app is very glitchy and impossible to use.










