Garbage
Hot garbage
Worst app ever used
X time allows you to upload videos from phone
here - if internet connection breaks down or app is lagging- you completely loose your video.
If i would be able to leave -5* i would do so.
Hope all developers will have a diarrhoea same amount of times i failed my video.
here - if internet connection breaks down or app is lagging- you completely loose your video.
If i would be able to leave -5* i would do so.
Hope all developers will have a diarrhoea same amount of times i failed my video.
Absolutely terrible
Hate this app, hate my dealer makes me do this. It always has problems. Easy integration with parts and service isn’t easy at all. Avoid this app at all costs. This app deserves zero stars but I have to rate it a minimum of a 1.
Horrible
You better hope your WiFi is the absolute best WiFi in the world for one...also the app is terrible and the ai used in the app of awful. My mpi videos and photos are constantly not being saved. You're better off with T.C.C or Reynolds.
Updates way too much
App updates way to much freezes all the time
Do NOT USE
Terrible product, constantly updating and missing many things that would make it easier and more efficient. Time killer for the technician. Useless. Bad interface, not enough options on mobile. Did I mention it’s a waste of time unless you’re on salary. 0 stars.
This app is always broken
This app is terrible there’s always issues after every update, it’s 2026 and the videos can’t upload videos in the background. And this is the only app where if I leave it open in the background and click into a notification for MyKarma the app just freezes on the MyKarma logo and I’d have to close and reopen the app just to get it working again.
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Terrible app
Absolutely terrible app, whoever developed this app needs to be fired, it literally works 5% of the time. this makes my job 10 thousand times harder than it needs to be. -100/10 do not recommend
Severely outdated
Severely outdated. Missing almost all features except for text messaging, and even for text messaging, unable to select specific phone number on profile to send text. Needs significant update.
Rough app
Never fails to crash and walkaround pics and videos never seem to finish uploading when I get to the desktop to write ros. Wish we used something else at work.
Seems to be great if you’re an advisor, not so much if you’re a tech
The dealership I work at switched to MyKaarma a few months ago. Using this app as a technician is pretty terrible. It doesn’t remember my login, logs me out constantly, and is overall very clunky. Having to re-log in with oily gloves 6 times a day is not fun. The desktop browser version of MyKaarma isn’t so bad, I still prefer Xtime but MyKaarma (on a browser) has some benefits. The AI video grader is pretty inaccurate in some aspects, as well. If you’re a service advisor, or anyone that sits at a desk, MyKaarma is probably great. It’s definitely geared more towards helping the advisors/sales over anything, it has slowed me down significantly as a technician. Wouldn’t recommend but we’re stuck with it now 👎
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Capability on Android
When are you gonna get Android phone fully support with your Apps? Can’t force us to buy iPhone because I need to use your apps
Freezing
App gives me an error every time I load a video. It is annoying and losing money because of it.
AI grading
AI grading is not accurate. App also doesn’t work on android.
Horrible app
Barely works
Meh…
It gets the job done but could use a lot of polish, animations and transitions are non existent, dark mode app icon is light mode app when it’s in a un-collapsed folder for some reason but becomes correct dark mode icon when the app folder is collapsed, cannot upload video in background must be in foreground with screen unlocked to finish uploading video properly, inbox screen for messaging is kind of a joke, Just overall lacking a lot of polish and functionality for an other wise very functional (Allbeit limited at this time) work app. Basically all of the features of the desktop web app should be available to a better degree with the addition of mobile functionality like it already has.
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Close Out
It will happen at least once a day where I take a picture to send to advisor, and the app will just close out. Also, sometimes after taking a picture, when typing a message with it, the keyboard will go into wide mode and I cannot undo it without closing out the app.
Do NOT USE
Terrible product, constantly updating and missing many things that would make it easier and more efficient. Time killer for the technician. Multipoint is a much better option.
The AI is awful, the app itself is awful
It never saves my videos, it will just not upload my videos or my PNA's
Advisor Hyundai braman
It does the job I never had a issue with anything it upload fast my internet it’s awesome so it works fine
