MyLabcorp User Reviews

MyLabcorp
MyLabcorp
Laboratory Corporation of America

Customer Experience

Positive experience18.8% of reviews
Neutral8.8% of reviews
Negative experience72.5% of reviews

~ Based on 501 written reviews from the US App Store.

What users say

Is MyLabcorp Safe?

MyLabcorp appears safe based on user ratings. AppsHunter Safety Score for MyLabcorp is 95/100.

This assessment is based on 41,288 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.0% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 20,084 App Store ratings for MyLabcorp.

Is MyLabcorp Legit?

MyLabcorp appears to be a legitimate app. AppsHunter Legitimacy Score for MyLabcorp is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Questions

When I went to Quest I never gave them my credit card to pay… they just billed my Humana PPO.
Also, I was able to book my appointment 6 mo in advance when I was given the script from my Dr. with Quest. ( not have to wait and possibly forget). Why can’t Labcorp do the same?…. I wait longer at Labcorp even when I have an appointment.
Well you wanted a review so that what’s on my mind. So far the only thing better about Labcorp is it is closer to me.
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Results of MY TEST

Still waiting for final report to show up online. Doctor has it, sent me a partial snapshot. I like to review and save for myself. Doctor copy was blurry too.

Very convenient

Thank you. Very convenient manageable to make your appointment, see your lab results everything is there

Where are my results?

It takes too long to get your results. Wish I knew before I went. Never again.

Barely an app at all

The whole app only serves to launch an internal web browser. You have to log in each time, including with 2-factor authentication. Not sure why they bother publishing an app if it only functions as a website. Lazy.

Easy

Fast

Sucks

LabCorp app & website are difficult to maneuver. For example; try finding your saved insurance info. Also, billing statements are incomplete, lacking something as basic as a description of test .

Terrible Support

I tried to order a test that I was going to pay for, on a linked account in the app, and could not do it. Numerous calls to LABCORP were unsuccessful and I have now had to ask my doctor to submit the order. Pathetic coordination of customer service. I would have used another company but we have years of history at LABCORP.
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Lab tests

Thank you for all the testing that you all do for everyone of us. It gives us a chance to understand whether test are negative and if they are LabCorp help helps us understand everything so much better thank you LabCorp thank you Doctor

Owner

Good

Connection error…..

Cannot log in connection error even though I’m connection to the internet. I can only log in on the computer.

MyLabcorpApp

Great app, easy to use

Stupid app makes you login every single time again.

The app is generally OK. But a major dealbreaker is that it makes you login every single time through a web browser. This is unnecessary cumbersome time-consuming, and real PIA. No other app does this. An app should remember you’re logged in or at least do a quick Face ID check. It is ridiculous for it to make you jump through multiple hoops every single time you wanna just check something. This really needs to be fixed.
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Blood test

I can't see my results

Signing In

It keeps making me change password and credentials and ID

Reliable results

Quick and reliable results.
Turn around time was fantastic. 24 hours and ready for viewing.
I also like the trending results feature.

Best invention

This app is amazing, everything is well organized I totally love it!

My Labcorp

Excellent

Stop changing

I have face recognition and now it no longer works, stop trying to improve something that works!

Frustrated

I have children that are minors and they were linked to my account and I cannot find any of their results. The chat is not helpful at all. This app has changed enough times that it is hard to follow and get answers.