MyNM by Northwestern Medicine User Reviews

Customer Experience

Positive experience14.7% of reviews
Neutral12.9% of reviews
Negative experience72.4% of reviews

~ Based on 341 written reviews from the US App Store.

What users say

Is MyNM by Northwestern Medicine Safe?

MyNM by Northwestern Medicine has mixed safety signals based on user ratings. AppsHunter Safety Score for MyNM by Northwestern Medicine is 52/100.

This assessment is based on 2,642 user ratings, with an App Store average of 2.6/5.

Safety Analysis

32.1% of ratings point to a safe experience
11.1% of ratings suggest some concerns
56.8% of ratings point to a risky experience

~ Based on 2,642 App Store ratings for MyNM by Northwestern Medicine.

Is MyNM by Northwestern Medicine Legit?

MyNM by Northwestern Medicine appears to be a legitimate app. AppsHunter Legitimacy Score for MyNM by Northwestern Medicine is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

HORRIBLE

Nothing will load, constant errors. It doesn’t even matter what internet or service I have I can’t do anything on the app. It’s useless

NM app

Somewhat pathetic and all one sided. It’s redundant to a fault.

Unsecured

Not a secure app

Worst App

This is a terrible appointment

I would say this app is not so bad
However I’m still having problems logging in without having a text sent to my phone then when I click the link I somehow get locked out or it will sa wrong information basically saying I’m entering false information then I will call the help center again they’ll send another text to my phone
At this point I’m overwhelmed then too I can’t make a Dental appointment
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No print option

Can’t print out my results from test

Howdo i delete old messages?

Where is delete old messages?

Dont like new format. I want to quickly access a message to my doctor and currently it is cumbersome

Good app

App allows you to make appointments, message your doctor, historical view of your test results, your health documents and medications list, doctors report. Historical view of the billing is not visible be good to have that.

The worst

I have to create a password every time I log in to this app. I have never had a more frustrating experience.

Doesn’t do what it says it does

Difficult to sign into if you have more than one family member to look at. Won’t accept changes for sign in.

Face Recognition

It would be nice if I could actually use my face recognition feature on my phone to login. Once the keyboard comes up, you can’t push it down to click it.

Great health tool

Very useful when coordinating visits. One stop shop for healthcare needs. They say the weakest ink is better that best memory. Great app

App

The App has been running slowly and when I try to click on an item it shuts down and gives me a phone number to call. It’s very frustrating to use!

Worst app ever

This app is awful. Cannot ever log in with my user name. Worthless and so frustrating.

Terrrible!

Can’t get in. Can’t reach anyone at the helpline number.

New My Chart

Who’s it

Sonay

Great app

Password reset glitch - Can’t Use

Have tried multiple times to reset my password: it keeps sending codes to my email, each time I enter the code it just takes me back to the original sign in page with no change.

Can’t open app

After several days and talking to somebody, I cannot access My nm or My Chart and no one seems to be able to help me I am not receiving messages. My doctor is sending me. short of missing calls or messages or just not using this app is about my only alternative left.

The Best Medical App

This is the best medical app. you can even check in and it’s the best.

Terrible app

App forced me to update today. Ok, fine. Now I can’t view messages from my doctor. When I click on the preview to read the full message I get a blank screen. Very annoying.