MyParking User Reviews

MyParking
MyParking
Calgary Parking Authority

Customer Experience

Positive experience3.4% of reviews
Neutral6.8% of reviews
Negative experience89.8% of reviews

~ Based on 147 written reviews from the US App Store.

What users say

Is MyParking Safe?

MyParking appears safe based on user ratings. AppsHunter Safety Score for MyParking is 92/100.

This assessment is based on 16,185 user ratings, with an App Store average of 4.6/5.

Safety Analysis

84.3% of ratings point to a safe experience
1.6% of ratings suggest some concerns
14.1% of ratings point to a risky experience

~ Based on 191 App Store ratings for MyParking.

Is MyParking Legit?

MyParking appears to be a legitimate app. AppsHunter Legitimacy Score for MyParking is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst parking app

I can’t login, can’t pay as a guest , can’t reset my password, I have already gotten two tickets and have uninstalled and reinstalled the app! It still doesn’t bloody work. Thanks MyParking

Avoid

If you use this you need to start your session before you arrive and end after you have left. Otherwise you’ll be fined. No grace period to enter or exit parking lot.

Works for me!

If at all possible and appropriate - as a residential visitor parking permit holder - may I please ask for some updates?
1. Session history - my visitor once received a ticket when the session was on and I couldn’t prove it cz I do not have session history/timestamps
2. A floating (non-disappearing) phone screen notification when session is on - as someone with ADHD I keep forgetting to turn it off when the visitor leaves…
Would be greatly appreciated!
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Parking tickets galore!! Do not use this app!!

I never had any problems with this app before June of this year (2026), but TWICE now I’ve been issued parking tickets despite paying through the app. You can download the proof of payment and send it in for administrative review, but what an absolute waste of time to do so.
Absolutely insane that tax dollars are going into an app that doesn’t do the one thing it’s supposed to.
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Horrible Customer Service

Their app malfunctions and they don't care. They just say take it up in traffic court they're arrogant rude and it's disgusting . They're not here to help solve a problem. They're here to shove it in your face and say too bad there's a glitch, but you have to pay for out failure.

Unreliable

I use this app all the time, so this post isn’t about a one time-thing where the user doesn’t know what he’s doing.

Parked, set it up in the app, as always, and left. Two hours later, I open the app to stop the parking and it never started. However, it started just like every other 1000 times I’ve used it, so it to not work. If I get a ticket, I’ll be pretty annoyed.

Don’t get me started about the failed password attempts, even though the password is right. I’ve had to redo my password with this app about 10 times now. Absolute garbage
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Confusing

Most confusing app. Why you don’t use Google/Apple signup? Why you don’t ask for plate number in the beginning before showing error for thousands of time? You need an onboarding wizard

Never works

I have tried multiple times to open an account and I always get error messages. I’ve had to pay as a guest every time. This app is garbage.

Frustratingly slow app

This app is the slowest app out of every app I’ve ever used. It would be nice to be able to register visitors plates for a parking permit quickly instead of frustratingly slow like it is. It makes me wish we still had physical parking passes in Calgary to hang in a visitors car window. Seriously, can the developers not make the app respond quicker?
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Can’t Modify End Time??

Defaults to max time and does not allow you set End Time like on the vpm. Tried to park in a 9h zone and only option was to pay for the entire day. Had to go do it on the vpm website instead. Devs please add so I don’t have to keep inputting my info over and over on vpm.

Awfully lagging

Application is very slow and has billions of bugs. Please fix it.

Buggy app

I can’t setup an account as it expects the phone number in a super weird and strict format with parenthesis and dashes, but the available keyboard only accept numbers! Result: it says wrong number and doesn’t accept to enter phone numbers. iPhone. So buggy in the most elemental functions!

Brutal

Bring back autofill for the app. Way to make things extra complicated and time consuming having to manually fill in all personal info and card numbers when you’re on the go. We know you have the technology. Please do better.

App didn’t work

App didn’t work, so I had to pay $20 instead of $12. I emailed twice with no response. disappointed.

Terrible quality

App concept is great but it never autofills the correct zone. Two different parking tickets because now because I expected it to input the right zone based on my location. Literally think they do this on purpose to get the extra cash grab.

Terrible App

Unfortunately I have a lot of parking apps that I have downloaded and used throughout Alberta. There are some really good ones and there are some not so good ones. I would say this is the worst parking app that I have used. Most parking apps give you a list of options based on time, this app does not provide any choices. Most apps you pay as you go this app you have to load money first. So, as I am sure is designed, your account balance does not match the required fee so you are always running a positive balance.

This app seem much more like a money grab than an intuitive and useful app to assist commuters.
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Unclear app

Just paid my parking ticket. App cannot handle multiple license plates. Thought I was paying for my stay, apparently it was for other car. Just use the machine, this app is poorly thought out.

Password reset not working

Tried to reset password. Screen opens to correct page but icon keeps going round and round. Cannot make any entries. Tried numerous times from various devices.

Proration not consistent

The app works well, convenient, and lets you add others plates which is nice for guests. However, watch the proration, some spots are flat rate which is not clear. So, CPA needs to do something about that.

Apple and google pay features

I cant see the apple smd google pay option to pay. I already downloaded the updated version of the myparking app but still I cant find the option to pay via apple and google pay