Horrible Customer Service
Their app malfunctions and they don't care. They just say take it up in traffic court they're arrogant rude and it's disgusting . They're not here to help solve a problem. They're here to shove it in your face and say too bad there's a glitch, but you have to pay for out failure.
Unreliable
I use this app all the time, so this post isn’t about a one time-thing where the user doesn’t know what he’s doing.
Parked, set it up in the app, as always, and left. Two hours later, I open the app to stop the parking and it never started. However, it started just like every other 1000 times I’ve used it, so it to not work. If I get a ticket, I’ll be pretty annoyed.
Don’t get me started about the failed password attempts, even though the password is right. I’ve had to redo my password with this app about 10 times now. Absolute garbage
Parked, set it up in the app, as always, and left. Two hours later, I open the app to stop the parking and it never started. However, it started just like every other 1000 times I’ve used it, so it to not work. If I get a ticket, I’ll be pretty annoyed.
Don’t get me started about the failed password attempts, even though the password is right. I’ve had to redo my password with this app about 10 times now. Absolute garbage
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Confusing
Most confusing app. Why you don’t use Google/Apple signup? Why you don’t ask for plate number in the beginning before showing error for thousands of time? You need an onboarding wizard
Never works
I have tried multiple times to open an account and I always get error messages. I’ve had to pay as a guest every time. This app is garbage.
Frustratingly slow app
This app is the slowest app out of every app I’ve ever used. It would be nice to be able to register visitors plates for a parking permit quickly instead of frustratingly slow like it is. It makes me wish we still had physical parking passes in Calgary to hang in a visitors car window. Seriously, can the developers not make the app respond quicker?
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Can’t Modify End Time??
Defaults to max time and does not allow you set End Time like on the vpm. Tried to park in a 9h zone and only option was to pay for the entire day. Had to go do it on the vpm website instead. Devs please add so I don’t have to keep inputting my info over and over on vpm.
Awfully lagging
Application is very slow and has billions of bugs. Please fix it.
Buggy app
I can’t setup an account as it expects the phone number in a super weird and strict format with parenthesis and dashes, but the available keyboard only accept numbers! Result: it says wrong number and doesn’t accept to enter phone numbers. iPhone. So buggy in the most elemental functions!
Brutal
Bring back autofill for the app. Way to make things extra complicated and time consuming having to manually fill in all personal info and card numbers when you’re on the go. We know you have the technology. Please do better.
App didn’t work
App didn’t work, so I had to pay $20 instead of $12. I emailed twice with no response. disappointed.
Terrible quality
App concept is great but it never autofills the correct zone. Two different parking tickets because now because I expected it to input the right zone based on my location. Literally think they do this on purpose to get the extra cash grab.
Terrible App
Unfortunately I have a lot of parking apps that I have downloaded and used throughout Alberta. There are some really good ones and there are some not so good ones. I would say this is the worst parking app that I have used. Most parking apps give you a list of options based on time, this app does not provide any choices. Most apps you pay as you go this app you have to load money first. So, as I am sure is designed, your account balance does not match the required fee so you are always running a positive balance.
This app seem much more like a money grab than an intuitive and useful app to assist commuters.
This app seem much more like a money grab than an intuitive and useful app to assist commuters.
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Unclear app
Just paid my parking ticket. App cannot handle multiple license plates. Thought I was paying for my stay, apparently it was for other car. Just use the machine, this app is poorly thought out.
Password reset not working
Tried to reset password. Screen opens to correct page but icon keeps going round and round. Cannot make any entries. Tried numerous times from various devices.
Proration not consistent
The app works well, convenient, and lets you add others plates which is nice for guests. However, watch the proration, some spots are flat rate which is not clear. So, CPA needs to do something about that.
Apple and google pay features
I cant see the apple smd google pay option to pay. I already downloaded the updated version of the myparking app but still I cant find the option to pay via apple and google pay
Get Apple Pay
Everytime you need to add account you have to manually enter all your info, like full name, email, credit card, billing address. Time for an update!
Clunky Garbage
They do a terrible job of keeping things simple. It's never easy and the prices they charge are not in line with the low level of service that they offer.
Poorly designed app
Still no notifications when parking a friend, have to maintain a credit balance and it logs me out far too often. Almost every other parking app works better.
Complete disappointment
The app is garbage. Forces you to pay more than stated at the parking info. Payment is awful. The UI is from 90s. 0 out of 5. Go hire developers who cost more than $1 an hour.
