Glitchy
Nonstop glitches with this app. First order worked. Second order glitched the date 4000 years in the future and didn’t send. Had to contact CS who fixed it and (supposedly) sent it out. Third time seemed to go okay until the preview, when the text and address simply vanished. I’ve rebooted and restarted and all the things you do, and still there is no text visible. I’m over it. There are other apps. This one is a dud.
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Delivery often S.L.O.W.
These are so much fun to send. People love getting them! But my last few orders have taken 3-4 WEEKS to arrive. It’s just too long. When I reach out to Customer Care, they blame it on the mail system and offer to send another card, so then the recipient ends up getting two, which isn’t what I want at all. Are they being mailed from Nepal????
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Everyone loves a card!
I love this app, everyone loves receiving actual post and this app makes it fun and easy to do.
Great Company!
I love using the app to deliver cards, I live in Alaska and things take longer to be delivered, no more late birthday cards!
Great app
Been using this app for many years when I travel. Saves having to finding a post office, which can be tricky while in new countries/areas. My postcards are great quality and always reach their destination.
Info missing - no help
Sending a greeting card.
Press send - app says - information missing - retry.
1. What information.
2. I have money in my account.
3. Address is us address used before
4. Can I strongly suggest that who’ve ever writes the error messages - they review them to be more helpful.
I have contacted the help people.
5. This whole process could be much easier and less time consuming.
Press send - app says - information missing - retry.
1. What information.
2. I have money in my account.
3. Address is us address used before
4. Can I strongly suggest that who’ve ever writes the error messages - they review them to be more helpful.
I have contacted the help people.
5. This whole process could be much easier and less time consuming.
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Postcards
I like to send our grandsons postcards of our travels. Only complaint is the time for them to receive them often takes weeks sending from US to US.
Great idea
I love this option to send a card. So easy to do and looks great. Thank
Subscription
I’ve had this app for years. The postcards themselves are decent and the concept is great although the price has gone up quite a bit. But many features are not locked behind a subscription wall. I am already paying 4.50 to send a postcard in an envelope. Why does a postcard need to be a subscription service? You already charge me for every little add on which is fine I guess but pushing a subscription in addition is over the top. If more things go behind that paywall I will be out.
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Poof, gone- Postcards not received and not refunded
My husband and I used this app to send each other love poems on the postcards for a long distance date. I ordered 1 postcard for the date postcard- and it sent, no problems. I was actually surprised at how little time it took to deliver.
His postcard? poof, gone. Never received it, never refunded. I figured it must be a fluke with his order- I didn’t have any trouble with mine from that night. So I ordered a second for my friend who just moved into a new home as a housewarming note. This second time what happened to his order happened to mine. Months passed and poof, gone. Not received, not refunded. I’m honestly surprised this app has 4.6 stars if 2/3 orders just vanish and no refunds 🤷♀️
His postcard? poof, gone. Never received it, never refunded. I figured it must be a fluke with his order- I didn’t have any trouble with mine from that night. So I ordered a second for my friend who just moved into a new home as a housewarming note. This second time what happened to his order happened to mine. Months passed and poof, gone. Not received, not refunded. I’m honestly surprised this app has 4.6 stars if 2/3 orders just vanish and no refunds 🤷♀️
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Declined in efficacy
Love the concept but recently it’s been bugging. Little things like searching in addresses and for a week I randomly couldn’t send any postcards and support couldn’t work out why. I’m writing this review and the writing is white on a white background for example! No idea if full of typos!
What is going on with your app?
I used to love this app and recommended it to several people. But since October the pricing refuses to load. It takes DAYS, but I don't have days to wait!
Response from developer
We are so sorry to hear that you have been having such a frustrating experience with the pricing page. It is disheartening to know a loyal supporter like you is facing these delays. We want to get this fixed for you immediately so you can get back to sending cards. Please reach out to us at support@mypostcard.com with your device details so we can investigate this personally.
CREDIT PURCHASE ISSUES
Great app with lots of creative possibilities but recently I have only been able to buy £25 in credits.
When I attempt to purchase £35, £50 or £100 worth of credits the app pop-up tells me: “The payment process has been cancelled”. But I do not have this problem at all when I buy the minimum £25 of credits, and I am not having this issue with any other apps or websites - or my debit card. Why?
When will this irritating glitch be fixed, please? I’ve already complained via the app but to no avail (hence a reluctant 4 stars).
As I said, great app but why the delay in resolving the above reported issue? Many thanks.
When I attempt to purchase £35, £50 or £100 worth of credits the app pop-up tells me: “The payment process has been cancelled”. But I do not have this problem at all when I buy the minimum £25 of credits, and I am not having this issue with any other apps or websites - or my debit card. Why?
When will this irritating glitch be fixed, please? I’ve already complained via the app but to no avail (hence a reluctant 4 stars).
As I said, great app but why the delay in resolving the above reported issue? Many thanks.
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The best and easiest way to send snail mail
I’ve been using MyPostcard for a few years now and love how easy it is. I send cards to my grandparents, parents, friends around the country (US) and even internationally with ease! Thank you for all of the options for add ons, like the confetti!
Great product. Unreliable app.
Great product. App used to work really well but weeks ago the app stopped working and it won’t retrieve the price and therefore won’t send postcards - until I save draft, log out and close the app then sign back in. Website still works but doesn’t automatically pick up drafts saved in app. Also, be aware that if you are in Canada and order a postcard in an envelope, it comes with a US themed “stamp” on the postcard. Products are printed in USA and Europe. If you order certain add-ons from Canada, it ships from Europe and is very, very slow. That said, customer service is fast and responsive.
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Did not arrive twice
Sent about seven cards, one with candy. Two never showed up. Company resent one and still not received. Candy was suppose to be sent with one of the cards a and it was never received, even after the resend. I double and checked the addresses and they were all correct.
Review Nov.‘25
Re installed the app, after the last one stopped working.
- couldn’t create new card.
- had to edit previous card to send a new one
- ancient fonts that have never been changed
- couldn’t create new card.
- had to edit previous card to send a new one
- ancient fonts that have never been changed
Easy to use
Great for keeping in touch and so easy to use
Can't send
Hey, what's up with your app? Haven't been able to load pricing information, or send, for at least a week
Bence
I love this application,USA -Europe
