Please add support for iPad landscape orientation
I find the app annoying to use with my iPad (with keyboard) because it does not support landscape orientation
Feeds haven't updated for 10 days
Initially thought it was awesome but since setting it up 10 days ago the feeds have not updated. Would be great if it was working.
Bugs on mobile
The app closes immediately after logging in. Can someone please check these bugs
BUYER BEWARE
BUYER BEWARE
What we were sold was quite different to what we received.
Issues were raised with BDMs and CEO's many times and there was absolutely NO resolution to the issues.
Constant problems in the back end of the system that constantly change.
Billing issues.
Furthermore we constantly change the PRO accounts (user pays) back to Starter (no charge) and they miraculously reappear as PRO accounts.
Clients upgrading for FREE at our expense.
No ownership by management and the owner who has sold to HUB 24 and obviously has retention numbers, so even after requesting our white labelled site to be shut down months ago it's still there.
AGAIN BUYER BEWARE!!!!!!
When you raise issues all you deal with is the King of Spin....
What we were sold was quite different to what we received.
Issues were raised with BDMs and CEO's many times and there was absolutely NO resolution to the issues.
Constant problems in the back end of the system that constantly change.
Billing issues.
Furthermore we constantly change the PRO accounts (user pays) back to Starter (no charge) and they miraculously reappear as PRO accounts.
Clients upgrading for FREE at our expense.
No ownership by management and the owner who has sold to HUB 24 and obviously has retention numbers, so even after requesting our white labelled site to be shut down months ago it's still there.
AGAIN BUYER BEWARE!!!!!!
When you raise issues all you deal with is the King of Spin....
Show more
Not user friendly
This is not an intuitive Ap to use. You also have to do much of the organizing of your files on desktop.
Would love a better way to file the tax receipts under deductible areas.
Would love a better way to file the tax receipts under deductible areas.
Full of bugs that need to be fixed
Freezes all the time and if you have documents to sign it sends you in a constant loop back to your browser on the phone. Had to sign them on my desktop PC in the end.
Great info, poor coding
I find the ability to personalise data into a range of categories better than any other app.
But I have to create an IT ticket every few months for feeds not updating, the same transaction on multiple dates and duplicate transactions on the same date.
If you are looking for accurate debits and credits, I would not recommend
But I have to create an IT ticket every few months for feeds not updating, the same transaction on multiple dates and duplicate transactions on the same date.
If you are looking for accurate debits and credits, I would not recommend
Show more
Error can’t make this work
Internal server error after 1st questionnaire.
How do I get past this?
How do I get past this?
Delays in data
I find the app super helpful though it would be better if data was quicker. Since the most recent update though it doesn’t seem to be updating at all, where it used to run about 3 days behind it is now 10?
Would also be good if more lenders etc were linked up so it had more up to date data
Would also be good if more lenders etc were linked up so it had more up to date data
Unusable
I downloaded to my iPad which I use in lndscape moder with an external kbd. It only orients portrait. Uzseless.
It will not accept strong system-generated passowrds. Yet it was recommended to me as being “secure”. Clealy not.
Deleting it now.
It will not accept strong system-generated passowrds. Yet it was recommended to me as being “secure”. Clealy not.
Deleting it now.
Idea good, but execution frustrating
This app’s premise is great. And when details load and are current it’s excellent - however it fails to pull relevant current data effectively which is very frustrating.
Not up to date
Had this for almost years and it’s never stayed up to date. I am constantly having to re add items just to get up to date information and now even that doesn’t work.
Scam!
I have entered all my personal details to create my account after downloading this app but says error so now where all my personal information went? BE CAREFUL!!! app owner, please confirm this is not a scam!!
Great app
Have been using it along with my clients, what an app!!! The more you use it the more you love it.
Suggestion to improve
Love the app, only suggestion would be the colours and size of the fonts on the running balances- the aqua blue font is hard to read on an IPhone. Understand their are branding considerations however a darker colour/black would be an improvement.
Your financial life made easier
MyProseperity is a game changer. It allows me to to monitor my finances in real time against my financial goals. Since I’ve had the app working with my adviser has been brilliant and I’m seeing some results.
UI readability poor
I couldn’t work out how to raise my issues with the app with the vendor so I’m capturing them here, hopefully they’ll see them.
Figure colour: the figures are teal (?) on white which I find very difficult to read. The figure colour change occurred in concert with a UI revamp, teal (?) the main colour used. This was a step backwards in my opinion as it negatively affect app usability.
Figure size: the figures are very small, and confusingly they are smaller than the bold black account names etc. Suggest the figures should be as big as or bigger than the account names.
App functionality is very good, unfortunately the UI design degrades readability, hence the rating.
Figure colour: the figures are teal (?) on white which I find very difficult to read. The figure colour change occurred in concert with a UI revamp, teal (?) the main colour used. This was a step backwards in my opinion as it negatively affect app usability.
Figure size: the figures are very small, and confusingly they are smaller than the bold black account names etc. Suggest the figures should be as big as or bigger than the account names.
App functionality is very good, unfortunately the UI design degrades readability, hence the rating.
Show more
Bugs bugs bugs
Enough said
Good app but...
Very useful app. It was reliable and working fine until the last update two days ago, now keeps crashing on iPhone ( haven’t tested it on iPad yet).
Not UK friendly
Can’t create a login if in the uk as only allows numerical postcodes. So can’t create a login to even get started with this app
