Forces you to pay
The app is constantly forcing you to sign up for a paid subscription, now when I launch the app, the subscription signup appears and the close button on it doesn’t work, which means you can’t use the app unless you pay, ridiculous. The response I got from MySwimPro is that I should take the 7 day free subscription. A subscription needs to be opt-in not forced. I am now going to delete this app for good
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Pay wall
Unable to use any free options on the app like it used to. Everything is behind a massive pay wall. It would be nice to go back to where you when you’re allowed a free workout each day and be unable to save it to library. To be honest, save your money and use ChatGPT to create a workout. It will be better than this app and you’ll save money. Myswimpro, great job :)
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Not free to use
I get it most if not all fitness apps nowadays are paid, but mention it at the very start, instead of having me input all my info and all my goals and target distances and get me hyped up just to hit me with a paywall at the end of it. I don’t mind paying, but just out of spite of these misleading tactics I will be using your competitors apps even if I have to pay for them
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Pushen mich absolut
Probiert es aus. ohne diese App gehe ich immer mehr in den Schongang. Ich würde es jedem motivierten und ambitionierten Schwimmer empfehlen. Für mich funktioniert nur mit einer Sportuhr. Schaut nach, welche Firmen da gehen. 100%
Der Service ist immer zu erreichen und spätestens nach 24h ist eine Antwort da und auch alles geregelt, falls es was zu regeln gibt.
Der Service ist immer zu erreichen und spätestens nach 24h ist eine Antwort da und auch alles geregelt, falls es was zu regeln gibt.
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Response from developer
Vielen Dank für die tollen Worte und die Empfehlung! Es freut uns riesig, dass MySwimPro dich motiviert und dich vom Schongang fernhält. Schön auch zu hören, dass unser Support-Team immer für dich da ist. Weiterhin viel Spaß im Wasser und happy swimming!
Paywall
I looked at the app and it looked really cool and so I downloaded it and it instantly wanted me to pay. You can’t even do anything in the app without having to pay like on my workout I can’t even see the distance. terrible app. It looks cool but it’s just a big paywall👎
The app DOES NOT work n an Apple Watch
I purchased the subscription, pulled the app up on my watch and it says I have no subscription and I have to pay an additional $99 to what I assume is access to my swim pro account.
I cancelled it. I’m buying a garmin watch that can track my swims.
This app is not worth it if you can’t use your watch.
I cancelled it. I’m buying a garmin watch that can track my swims.
This app is not worth it if you can’t use your watch.
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Forces you to pay
The app is constantly forcing you to sign up for a paid subscription, now when I launch the app, the subscription signup appears and the close button on it doesn’t work, which means you can’t use the app unless you pay, ridiculous
Love this app!
Great for adding a new dimension to your swimming, giving you opportunities to create your own workouts or follow preset ones. My only issue is that I have had some syncing issues between the App on my phone and my Apple Watch both of which I recently upgraded. But I think this maybe technology. I’ve had to delete app and restart which has helped to clear the block. And all my stats are still there. The help section and AI chat are very helpful.
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Response from developer
Hi there - so glad you're enjoying the app! Please reach out to support@myswimpro.com and our team would be happy to help with the sync issues.
free options completely gone
i’ve been using this app just to accurately track my lap times as apple watch can’t tell when you’re stopped lol and they just took even that away. the only way to use the app is to pay $99 a year and I kinda think that’s disappointing. I don’t even need all the features, not having multiple tiers or yes suddenly getting rid of anything free and only having an AI bot to answer questions is LAME!
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App for cheaters
The app supports cheaters. So I bet it’ll round down your times, maybe suggest a PED, etc
Trash
This app has degraded substantially since their most recent version updates. Workouts update without user input, filtering doesn’t work, metrics don’t make sense. It’s as if there was no QA done before rolling out new features or versions. Extremely poor UX.
Great but slight issue
This app has transformed the way that I trained my swimming. Endless customization and a great customizable plan. However, I wish the mobile version of the app communicated/synced better with the Apple Watch version of the app. There have been countless times where a planned training session in the mobile app has differed from the watch app. This can range from a slight annoyance to derailing a session if you have a time slot to swim and need to waste 10-20 minutes fiddling with the app on your watch trying to make it sync. I can’t be the only one that experience this issue.
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Disappointing
Recently the app does not seem to be processing the data accurately. Will not be renewing this expensive app.
Customer service non existent
Customer service non existent
Glitchy, not great customer service
I found the app to be glitchy. I was never able to get the display on my Apple Watch to change to my preferences despite multiple interactions with customer service. Sometimes synching was a challenge.
Worst for me was after a serious surgery prevented me from swimming for 6 months, MySwimPro refused to pause my prepaid annual subscription. That’s enough for me. Will not renew.
Worst for me was after a serious surgery prevented me from swimming for 6 months, MySwimPro refused to pause my prepaid annual subscription. That’s enough for me. Will not renew.
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An update v9.0 broken the app
I’m now on version 9.0 and the slider to change the workout duration does not work like before. Other issues have also appeared. Not cool to break the app that was working wonderfully.
I would be cautious and pay close attention before subscribing permanently.
I would be cautious and pay close attention before subscribing permanently.
Response from developer
Hi there - thank you for reaching out. The engineering team is diligently addressing reported issues with new app updates. Please ensure you're on the latest version, and if you're experiencing issues don't hesitate to email support@myswimpro.com.
Recent update ruined the app
After recent update
-Lots of UX changes that are not logical and frustrate me after i am used to the app.
-a lot of new bugs: sync with watch does not work, changing workout distance is buggy
Guys, pls hire QA or something, I payed money and want basic stuff to work just fine
-Lots of UX changes that are not logical and frustrate me after i am used to the app.
-a lot of new bugs: sync with watch does not work, changing workout distance is buggy
Guys, pls hire QA or something, I payed money and want basic stuff to work just fine
Nothing free to test
Despite the description, there is absolutely no functionality unless you pay for a subscription. I can’t even manually track my workouts. This is ridiculous and should NOT be marketed as a free app with in-app purchases, since there are no free features. Very disappointed.
Response from developer
Hi there - we offer a 7 day free trial for users to experience the app before being charged. Please reach out to support@myswimpro.com so we can get you set up with a trial!
Can’t print workouts?
I don’t have an Apple Watch and trying to view the workout on my phone on the pool deck is not functional. Using the splash mode isn’t functional to me either because you need to be able to adjust send offs on the fly. Now printing is not available. So I have to cancel my subscription.
Last update removed "open PDF" and "send to watch"
Hi
When viewing a workout I select the three dots in the upper right to open the menu. The option to open PDF and send to watch are not available anymore.
Of course this is a big deal.
Please fix as soon as possible so we can use our workouts when in the pool.
Thank you
When viewing a workout I select the three dots in the upper right to open the menu. The option to open PDF and send to watch are not available anymore.
Of course this is a big deal.
Please fix as soon as possible so we can use our workouts when in the pool.
Thank you
App doesn’t work on the Apple Watch
Update: still very disappointing!!! It now requires OS 9 and above on watches which basically means if you have a series 3 or 4 Apple watch, the app is completely useless on them now. I did not enjoy my experience using this app at all!! Full of technical issues if you are using older devices!
Okay I used to LoVE this app. Even was thinking of getting the annual subscription but they have ruined it with the new update. It doesn’t work on Apple Watch. Jumps out immediately and it’s kind of useless without the watch! Such a shame!!!
Okay I used to LoVE this app. Even was thinking of getting the annual subscription but they have ruined it with the new update. It doesn’t work on Apple Watch. Jumps out immediately and it’s kind of useless without the watch! Such a shame!!!
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