MyTherme User Reviews

Customer Experience

Positive experience15.8% of reviews
Neutral0.0% of reviews
Negative experience84.2% of reviews

~ Based on 38 written reviews from the US App Store.

Is MyTherme Safe?

Not enough ratings yet to assess MyTherme.

Is MyTherme Legit?

MyTherme appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MyTherme is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Recommended

I find it so useful having this app, mainly because you can purchase your tickets and have the QR Code to hand before you travel, saving time as you go through the express line when you arrive at the Spa. Also there is lots of information about the free programs and what available at the Spa, so informative 💯
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Broken

Can’t access the app since it updated 1 day ago. Won’t update or open

Terme

Sono stato alle terme di Bucarest molte volte e con il biglietto online fatto con quest’app non mi ha dato problemi e mi hanno fatto entrare,l’ho fatto anche un mese prima e non li da problemi,app dove puoi vedere anche le varie zone delle terme prezzi etc…

Non si avvia

Rimane a pensare ma non si avvia. Con Iphone 13. Disinstallata e reinstallata 3 volte: niente. Rimangono 3 puntini blu a pensare…🤷‍♂️

App adjusts dates of booking

This app has been a nightmare . I booked a specific date to visit in June and when the confirmation came through it was the wrong dates. When attempting to amend it the date I required wasn’t even displayed. I had to purchase more tickets and make a request for a refund . Still have heard nothing back. Will definitely be leaving a bad review on google if it’s not sorted soon
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Excelent

Foarte bună aplicația!
Poți vedea atracțiile, activitățile Therme.

Eroare adaugare date facturare firma

Apare o eroare cand incerc sa adaug datele de facturare pe pers juridica, am contactat suportul si niciun rapspuns din partea lor dupa mai bine de o saptamana!

Si blocca sul lenguage

Appena la apro mi si blocca su che linguaggio impostare

Fresh install but it’s not working

When I open the app, it says to choose a language and the app freezes. 🤷‍♂️

Discrimination based on race + theft

I do not recommend and I won’t go anymore. There are other better options.

It is too expensive compared with the quality and safety.

Also, the staff verbally discriminate on base of the race.

I mostly dislike because it is full of thieves- I was victim 2 times- and I don’t go too often. They have cameras, but they aren’t used for helping the clients. The staff can watch and confirm you had something and then you didn’t find anymore, but they say the politics is that you have to take care of your own goods. Should you stay on the chair guarding your goods? Is this why you go there? You go into the pool, you stay for a while and then you go out: the towels and/ or sleepers disappeared. Phones disappear also- but these you can leave under key. Instead, towels and sleepers is mandatory to have.
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Cea mai proasta aplicatie

Se blocheaza in pagina de plata, am avut un incident in care s-a blocat, au retras banii din cont, dar nu au emis biletele. Si bineinteles ca nu au returnat banii. Sfatul meu ar fi sa nu o mai folositi.

Probleme

Nu pot scana codul QR dupa ce am platit ( am facut asta de zeci de ori pana acum ) si nu exista un mumar de contact sau un mail…daca ai nevoie de ajutor nu ai nicio optiune.
Si daca cumpar online din aplicatie trebuie sa caut biletele in mail,nu se regasesc niciunde in aplicatie.

Nick

Registration doesn’t work. And you can’t buy tickets without registration

Excellent app

Very well designed and functioning app !

Not working

The app is not working, impossible to buy tickets and to register

Unusable

After countless errors and crashes I was able to go to the payment but surprise, surprise, I am not able to complete the fields for my card because they cannot be selected… garbage app

Designed and built by morons

Half the app functionality errors out meaning the application backend is dead, booking functionality doesn’t work, guess your 3rd party changed the API and you’re to busy to check and see if it’s working, and have you heard of this thing called localisation? Maybe you can even get some Romanian language customers in Romania. You guys should really try harder not to build a revenue stream “cu un băiat”. Cheers. Praf :)
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Cannot login

For my work e-mail address gives invalid e-mail error when i try to log in probably because it uses custom domain🤷🏻‍♀️

Trouble with register

MyTherme app is working very slowly. When i try to register an account, an error occurs every time. I choose to enter my own password, then the app freezes. Please, solve this problem!

No English

Only in Romanian language.