PUC is worthless
Can’t track my hours anymore because the app is worthless and doesn’t sync to any PUC, and at times the app won’t even load.
Locks Up When Looking for PUC
Update 9/16/26
I've given up hope that the PUC will ever work again☹️. It's been about 4 months since last update. I bought a Runleader RL-HM035Z-M5 hour meter on Amazon. It counts hours (with a user programmable maintenance reminder). You can program in your hours from the PUC to start. It has a temperature sensor you bolt onto the engine with a high alert. It also shows RPM from a sensor you connect to the spark plugs wire. I wish the PUC would work but it's been about a year since it last worked so I'd lay money on it never working again.
Update 5/29/26
Again I got my hopes up when there was a new version released. Yet again the app locks up or crashes when you try to detect a PUC😕. Toro please fix the app...
Update 4/18/26
I've been checking in at the Apple app store waiting for an update. I was happy to see that one was released! Happiness was short lived... Tried to connect to the PUC but same thing. The app locked up 😕. It says it's scanning but never finds a puc and never returns to operation. While it's supposedly scanning it really looks locked up. There's a stop scanning button but that is unresponsive. I guess I'll keep watching for another update.
3/16/26 I’ve struggled with this app for a few years now. For the most part, it’s worked OK. This season, the first time I mowed it would not connect to the PUC and it seems like it’s typically the battery. I replaced the battery. The last time I replaced the battery I had a hard time getting the PUC recognized. This time was no different and I ended up removing it. Now when I search for the PUC, to reinstall it, the app locks up. I uninstalled and reinstalled the app with no joy. Not sure what to do next. I guess I’ll have to buy a new PUC or just forget about it. I really like the idea, but it’s always something with this app and the PUC.
PLEASE FIX THE PUC DISCOVERY FUNCTION!!
I've given up hope that the PUC will ever work again☹️. It's been about 4 months since last update. I bought a Runleader RL-HM035Z-M5 hour meter on Amazon. It counts hours (with a user programmable maintenance reminder). You can program in your hours from the PUC to start. It has a temperature sensor you bolt onto the engine with a high alert. It also shows RPM from a sensor you connect to the spark plugs wire. I wish the PUC would work but it's been about a year since it last worked so I'd lay money on it never working again.
Update 5/29/26
Again I got my hopes up when there was a new version released. Yet again the app locks up or crashes when you try to detect a PUC😕. Toro please fix the app...
Update 4/18/26
I've been checking in at the Apple app store waiting for an update. I was happy to see that one was released! Happiness was short lived... Tried to connect to the PUC but same thing. The app locked up 😕. It says it's scanning but never finds a puc and never returns to operation. While it's supposedly scanning it really looks locked up. There's a stop scanning button but that is unresponsive. I guess I'll keep watching for another update.
3/16/26 I’ve struggled with this app for a few years now. For the most part, it’s worked OK. This season, the first time I mowed it would not connect to the PUC and it seems like it’s typically the battery. I replaced the battery. The last time I replaced the battery I had a hard time getting the PUC recognized. This time was no different and I ended up removing it. Now when I search for the PUC, to reinstall it, the app locks up. I uninstalled and reinstalled the app with no joy. Not sure what to do next. I guess I’ll have to buy a new PUC or just forget about it. I really like the idea, but it’s always something with this app and the PUC.
PLEASE FIX THE PUC DISCOVERY FUNCTION!!
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PUC doesn’t sync
PUC syncing does not work on iPhone app. It does still work on my android tablet
Stopped working
the PUC stopped syncing to the app last yet; i’ve only had it for 2yrs. i’ve done EVERYTHING suggested to get it to work again and it’s just damn broke. (-2 stars if i could.)
Can’t get the PUC to Work
App is worthless for the PUC
Wasted money
Bought the Toro puc being its insisted and recommended. Being their hand in hand you have to download this app to use it and the features. Nothing at all works on the iphone for the puc and syncing etc. i have troubleshooted everything known to do with no positive results
Worked until it didn’t
I liked the app to get parts diagrams, now it just locks up at the spinning red circle every time I’ve tried opening it.
Terrible app
Kludgy, inconsistent, finicky, coded by a third grader. Those are the highlights. The PUC worked once. Good idea, lousy execution. Fortunately my Toro mower works great. Sad that it doesn’t reflect well on the manufacturer.
Glitchy before, broken now
Are you ever going to fix the app so I can use my PUC?? If not, give me a refund. For months now, every time I click scan for PUC it crashes the app. I had to delete the PUC because it wouldn’t read it, even tried a new battery.
Puc doesn’t sync after 3 months
Yeah the title lol
Bad app
The app keeps aborting and restarting when I select different menu items.
PUC Search Fails
The app freezes when I try to connect to and sync the PUC. App is useless without that feature.
Fix the app !
It’s been like this for over a year. Not good, Toro.
Fix the app !
It’s been like this for over a year. Not good, Toro.
App failure
I’ve been trying for days to purchase parts for my Toro mower. The payment processor will not complete the transaction. Very frustrating.
Thank you.
Thank you.
Junk
Open crash repeat. Everytime you mess with this app, you break it.
Impossible to setup!
This is not ready for public use by anyone who didn’t develop the software. Wait until another couple of releases and a few years and then maybe consider Toro. Really bad product!!!
PUC & App
So the PUC never connects through Bluetooth. Tried it on multiple devices does not connect. Also the app crashes all the time I would give it a thumbs down.
Puc
Cannot sync puc to app. The app freezes up or shuts off
Poor set up
Went through set up. Mapping will not download and app is not working to factory rest my mower so I can start fresh and re-try and map my mower.
Puc
Why aren’t pucs working anymore working for a whole year then nothing. Spoke to customer service and they have stopped making these and no longer support them
Worthless
PUC is now worthless and won’t sync, app crashes.
