MyToro User Reviews

MyToro
MyToro
The Toro Company

Customer Experience

Positive experience7.8% of reviews
Neutral5.9% of reviews
Negative experience86.3% of reviews

~ Based on 306 written reviews from the US App Store.

What users say

Is MyToro Safe?

MyToro does not appear safe based on available data. AppsHunter Safety Score for MyToro is 37/100.

This assessment is based on 122 user ratings, with an App Store average of 1.6/5.

Safety Analysis

0.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
100.0% of ratings point to a risky experience

~ Based on 18 App Store ratings for MyToro.

Is MyToro Legit?

MyToro appears to be a legitimate app. AppsHunter Legitimacy Score for MyToro is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible app

Kludgy, inconsistent, finicky, coded by a third grader. Those are the highlights. The PUC worked once. Good idea, lousy execution. Fortunately my Toro mower works great. Sad that it doesn’t reflect well on the manufacturer.

Glitchy before, broken now

Are you ever going to fix the app so I can use my PUC?? If not, give me a refund. For months now, every time I click scan for PUC it crashes the app. I had to delete the PUC because it wouldn’t read it, even tried a new battery.

Puc doesn’t sync after 3 months

Yeah the title lol

Bad app

The app keeps aborting and restarting when I select different menu items.

PUC Search Fails

The app freezes when I try to connect to and sync the PUC. App is useless without that feature.
Fix the app !
It’s been like this for over a year. Not good, Toro.

App failure

I’ve been trying for days to purchase parts for my Toro mower. The payment processor will not complete the transaction. Very frustrating.
Thank you.

Junk

Open crash repeat. Everytime you mess with this app, you break it.

Impossible to setup!

This is not ready for public use by anyone who didn’t develop the software. Wait until another couple of releases and a few years and then maybe consider Toro. Really bad product!!!

PUC & App

So the PUC never connects through Bluetooth. Tried it on multiple devices does not connect. Also the app crashes all the time I would give it a thumbs down.

Puc

Cannot sync puc to app. The app freezes up or shuts off

Poor set up

Went through set up. Mapping will not download and app is not working to factory rest my mower so I can start fresh and re-try and map my mower.

Puc

Why aren’t pucs working anymore working for a whole year then nothing. Spoke to customer service and they have stopped making these and no longer support them

Worthless

PUC is now worthless and won’t sync, app crashes.

PUC WON’T SYNC

After changing the battery in the PUC, making sure Bluetooth is enabled for the PUC. Logging in and out of the app several times. Deleting the app and reloading it twice, and having my phone right next to it… The PUC still won’t sync. Good idea. Worked for about a year. Now it just frustrates me.

PUC issues

When scanning for the PUC to be assigned, the app crashes. Fix this ASAP.

Crashes when trying to scan for a PUC

When trying to scan for a PUC, the app just crashes. My PUC is a paperweight.

PUC no longer works

Don’t waste your money buying a PUC, they no longer connect to the app on Bluetooth. Numerous emails to support just get the same canned responses. Actually, the PUC ( part number #99982) is discontinued, and Toro is not too interested in supporting it anymore.

The app still allows you to manually enter runtimes, log maintenance activities, look for parts, and access manuals, but the headliner, the PUC, is dead on arrival.
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PUC Will Not Sync

The app freezes when I try to connect to and sync the PUC. App is useless without that feature.
Fix the app sync please!

Too glitchy

I bought this thing thinking it would help me keep track of maintenance intervals. Since day one I would have to sync it several times before it would sync. Now it doesn’t sync at all. I tried changing the battery, removing and re-installing the Puc and also the application. I also tried from another phone and when I try to resync the app closes and doesn’t sync. This thing is more trouble that what it’s worth. I don’t recommend it.
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Terrible

It’s hard to navigate and place orders