MyTransport.SG User Reviews

MyTransport.SG
MyTransport.SG
Land Transport Authority Singapore

Top reviews

No Longer Showing Arrival Times

App no longer shows any arrival times. Maybe it is no longer maintained.

Still very hard to use for the visually handicapped

If you have a visual handicap, such as red green color blindness or an inability to read small print, the app is very hard to use. This has been a problem since the beginning. Barrier free apps are awesome.

Pretty hopeless

Worked first time we used it and it told me when the bus was coming to our local stop. After that refused to show any any times for any buses. All we got after that was N/A N/A N/A for everything so pretty hopeless. Tried uninstalling and reinstalling still just to sea of N/As. A complete waste of time.
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Accurate estimate and location

Quite easy to use and fairly accurate timing. Good as able to see bus location

Super cool app

its just better in 2025

Favorite always go missing after recent update

I used to be able to fav some buses from an interchange without issues. However after the recent app upgrade, the certain bus numbers I favorite from the Interchange keeps going missing and I need to go by near me and look through long list of service number to find the buses I want to board.

Arranging favorites

On the home page, one can have favorites of bus service’s arrival times. It would be great if those favorites can be re-arranged as needed. Thank you.

Useless

The bus timings are never accurate. Some buses say that they’re arriving and just disappear off the map, some buses say that they’re arriving in 30 mins just to come in 5 mins.

People rely on accurate bus timings to make decisions and get to work on time, this app is intentionally causing people to get to work late despite leaving their house on time.

Please fix the accuracy, it cannot be that hard, do better.
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Super useful now with bus location information

The app has been steadily improving over time, and now with the addition of location information displaying where the next bus is, it has become so much more useful in planning upcoming journeys.

While the bus information timing still isn’t perfect, having a visual on where buses is so incredibly useful.
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Search function faulty

The MyTransport app has potential, but the search bar function is frustratingly broken. After entering search parameters, the results either don’t display correctly or appear but can’t be clicked. This makes planning a journey almost impossible. Please fix this issue as soon as possible, as it significantly impacts usability.
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Great app

Very useful app for everyday travels.

Next bus time missing

It always does not show next bus but the bus after next, it makes waiting expectation unreliable

Terrible timings

Bus timings are inconsistent and unreliable, timings frequently change every few minutes making commuters miss the bus often

Taxi facilities

I think this app is very useful.But I was shocked that taxi facilities item.So I hope it will be revived.

Why home page must load bus information?

Why does home page take long time to load? I am not even interested in bus information. I think the home page should not act intelligent to load bus info since the apps caters to drivers, cyclists and reporting of incidents. I dont mind if the loading is fast but it is slow and takes up my bandwidth unnecessarily.
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Can’t use!!!!

I tried to search the cost and time between MRT stations in my own country before leaving for Singapore, but it simply didn't work. The app always says "please try again later". Very bad!!

Amie

Today apps no work, I'm waiting already 20mins until my transport bus gone away.nice apps better I'm walk to my transport pick uppoint

App can be further improved!!

One of the most unfriendly “official apps”. Lacks UX/UI. App navigation unfriendly. Timing inaccurate. Information lacking and not up-to-date. Not reliable. Cycling routes section - not sure what it is trying to indicate. Bus arrival times not easily understood. Please refine the app with users/daily commuters in mind and from our perspective! Ideally, we shouldn’t have to rely on third party apps or use multiple apps to get info on buses, MRT, cycling, PCN, etc. SG is not that huge a country/city…
Thank you.
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The most inaccurate

I have been late multiple times because of the misinformation it provides about the arrival timings.. I usually take no.5 which is always ..always either earlier than the time it shows or super late even when it shows arrived..

Inconsistencies

The purpose of a bus app is to see the timings for buses. What is the use of an app, especially coming from LTA, when the timings are completely off?? From 3 mins to 5 mins to 2 mins then to 15 mins. All there is is an icon saying there are changes to bus timings. This doesn’t just happen once in awhile. If there are truly changes to bus timings i’m sure everyone understands. But can’t the timings be reflected accordingly then? I’m sorry but if you are going to release an app please at least have the decency to ensure it works. Do your job properly or have someone else do it.
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