Just use the web page
The app is pretty awful, there is always an issue with connectivity even in WiFi, you can’t even use Face ID or auto password so we have to login every single time and last time tried to do a ship request they took money twice and didn’t even submit the request so I had to file a dispute with PayPal to get the money back. The service is fine but the app is just worthless so use a browser and do what you need to do there.
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Response from developer
Hi and thank you for leaving us this feedback! We have been working on eliminating the loading screens in certain places where they are not necessary. Please update to version 2.0.19 and you should see significantly less loading screens. The speed of bringing the app to the foreground has also improved. There is currently a small bug when the ship request fails to process that prevents the user from seeing the reason why it failed and the submit button gets stuck loading. This will be fixed soon. In the mean time, I would suggest making sure you have a payment method tied to your account as that is the most common reason for a ship request not succeeding.
Worst Forwarding Service Ever
They have a fee for everything. I spent nearly 600$usd only for shipping fees, storage fees, and membership fees ( I did not signed up for). It has a free option then all of sudden it charges your card. The website can’t sign in and have errors. The app and their WhatsApp customer support is terrible. The respond four hours later.
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Scam
They just want your money. Don’t fall for their service. They will declare a different value on your items so will get in trouble in your country’s customs and ask you for money for the mistake that they cause on the value declaration of your items. Clearly a SCAM. No wonder the rating is very low.
Scam
Kept sending my package to a wrong address no matter how I updated. Customer service just lies. Don’t use them.
Can login on browser but not on app
I can login on my browser from my phone just fine, but when I try to login on the app, a red bar comes up on the login screen that says “Auth0 authentication went wrong”. I tried logging in with my email and with my suite number. It won’t work. Wondering if this is a scam app meant to take our login information and not actually an app from myUS…
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