Scam
They just want your money. Don’t fall for their service. They will declare a different value on your items so will get in trouble in your country’s customs and ask you for money for the mistake that they cause on the value declaration of your items. Clearly a SCAM. No wonder the rating is very low.
Scam
Kept sending my package to a wrong address no matter how I updated. Customer service just lies. Don’t use them.
Can login on browser but not on app
I can login on my browser from my phone just fine, but when I try to login on the app, a red bar comes up on the login screen that says “Auth0 authentication went wrong”. I tried logging in with my email and with my suite number. It won’t work. Wondering if this is a scam app meant to take our login information and not actually an app from myUS…
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Slow and inefficient
Since the last update the app has been very slow and inefficient plus you removed the face id login which makes it harder
Stay away!!
I can’t even put into words just how pathetic and useless the website,app and customer service is at MyUS is!!
I was with them for 8 years and there was always a few issues but the last 2-3yrs has been an absolute joke!!
Avoid this business at all cost!!
I was with them for 8 years and there was always a few issues but the last 2-3yrs has been an absolute joke!!
Avoid this business at all cost!!
