Very bad services, I’d never recommend
The bad reviews will look like we’re just hating but they really have poor customer care service. I made a payment to buy a product and on the same day I did that, my account got cancelled without any notice. I found out when I was trying to log in the following day and I was being told that I’m using invalid credentials. After using their WhatsApp chat, I was then told my account has been cancelled. After trying to enquire, no one gave me an explanation as to why, I was just being given generic answers. On the payment I made, I was refunded later but due to exchange rates, the money I got in return was less than what I initially paid and because of that, I couldn’t even afford to buy what I wanted in the first place.
I was really disappointed in the how my matter was treated. If only I could give zero rating.
I was really disappointed in the how my matter was treated. If only I could give zero rating.
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It’s rubbish
I used the old app with no issues. The new app frezes , buffers , you can’t find stores or products and it takes forever .
Sadly I will be cancelling my subscription
Sadly I will be cancelling my subscription
Beware!
They do not allow the user to cancel or edit their order in any way. Even immediately after checkout. There’s a markup on majority of items through the app. Better to purchase directly from Walmart/Amazon etc than use this app. Predatory behaviour and poor customer service policies.
Doesn’t work
It’s plan awful the app doesn’t even function
Response from developer
We are sorry to hear that you are having issues with the app. Please reach out to mobilesupport@myus.com with what errors you are running into. We will make sure to take care of any issues promptly.
Not great
The old version of the app used to have all the stores on and now it’s really annoying that it’s been removed and you have to troll through random choices. Please revert to original one
