Susan badus
She is an Awesome therapist. I recommend her 5 start out of 5 :)
Urgent Care Visit
I woke up with a sore throat. I made an appointment for an urgent care telemedicine visit, making the appointment in the app was so easy and I had a doctor speaking with me within 3 minutes, he was empathetic and polite! Excellent experience! My symptoms were minor so I the visit was completed in under 5 minutes and I had needed medication sent to my pharmacy immediately.
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Not a happy camper
Tons of lagging, choosing a date is tedious because instead of just choosing a doctor and seeing a list of their availability you have to scroll through each and every day to see if someone’s available. There has to be a better way. Also, when you’re in the waiting room and you’re the next patient to be seen if someone’s running behind I don’t see why we can’t get a notification when the provider is coming into the room. I’m on my phone of course I’m gonna be doing other things and that helps me to be patient. Also, it would be nice to be able to screen share certain information with the provider while in session. Lastly, it takes way too long to resolve issues with Customer Service. The reps are wonderful, but they are not empowered to be able to solve issues that are time sensitive. As a result, this has me pursuing and looking into other platforms for my continuum of care. At this point, I would not recommend this app.
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Patient care
I absolutely love MVP and the MVP APP for being able to consult with a Doctor over the phone. Last night a came down with a case of Gout in my left knee. Barely slept and in much pain. If it was not for my MVP App I would of had to traveled to a Urgent Care, waited in a lobby for who knows how long and possibly missed the pharmacy hours. The Doctors that have helped me have ALL been AMAZING, CARING and PROFESSIONAL! I am a School Resource Officer in Rochester NY which requires me to walk 2-High Schools and 2-Middle Schools where I average walking 6-7 miles a day minimum. So you can imagine how tomorrow would of been without MVP and the Doctors from the phone APP . Thank You all so much ! Sincerely Todd Gumaer
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Dr. NGO
Concerned, caring and funny. Made me feel at home. I will be using this again in the future.
First Time Online Urgent Care
Timely, Informative, & Professional Care. Thank you!
Great service
Excellent counseling
Convenient and professional
He was really nice and very helpful !!
MVP my visit now is so convenient and quick
I love this app and how easy and fast you can set up an appointment with any kind of doctor you need. I’m so lucky they had Dr. Syed. She was amazing, knowledgeable, experienced, kind and not judgmental. She actually even had experience in the field I was having some issues with so I felt this was a perfect match for me. She really understood what I was going through. I can’t recommend her highly enough. Great doctor and great app. And I love that we can set everything up quickly from the comfort of your home.
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Sessions end abruptly
Sessions end abAbruptly. You were warned you have one minute left and 10 seconds later you’re cut off. Today the technology worked which was great.
Appreciate the telemed service
Appreciate telemed service. Always my first option when appropriate.
This app was good
“Was” being the key word. I used to have no problems with it and now I am constantly getting service not available errors and “inability to contact insurance” problems that have cost me money or missed visits. It’s MVP’s own app and yet it can’t connect to itself?
Dr Rivas
After just speaking with Dr Rivas about my sinus infection, he took the time explaining 3 options.
Just love this app!!!
-Stacie B
Just love this app!!!
-Stacie B
Television
This service is extremely valuable. I did not need to leave home to seek medical advice. My concerns were addressed and the doctor was very knowledgeable.
Fantastic
Dr. Haroon Arshad was so kind and efficient! New to telemedicine so this was a great experience for myself and my daughter.
Wonderful experience!
I will surely use this service again.
Online dr visit
Very convenient as an over the road trucker
Happy with my experience
I chose to do an online visit for ear pain I’m having because I was exposed to my friend who’s father has Covid-19. My doctor I got was really friendly and prescribed me some drop for my ear. It was quick and easy. Thank you to all the doctors and to MVP for having this as an option.
Fantastic! Highly Recommend!
Dr. Baling was very knowledgeable, thorough, and friendly. She answered all of my questions and made sure that I was satisfied with her responses. I feel much better after having visited with her, and very highly recommend her.
Lazy adult providers!
I decided to close out of the app just now because I’ve been transferred to 4 different providers in less than an hour... because they keep logging off 🤬🤬🤬 how the hell am I supposed to be seen if providers keep logging off!?! One of the providers didn’t even SEE any patients and I know this because I was the VERY FIRST IN LINE to be seen and I WAS TRANSFERRED Because HE LOGGED OFFLINE!!!!
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