MyWay – Patient Support

MyWay – Patient Support

Personalized treatment support

1.6K ratings
36 reviews
Free

Details

  • Released
  • Updated
  • March 1, 2024
  • April 14, 2026
MyWay – Patient Support video #1 for iPhone
MyWay – Patient Support screenshot #2 for iPhone
MyWay – Patient Support screenshot #3 for iPhone
MyWay – Patient Support screenshot #4 for iPhone
MyWay – Patient Support screenshot #5 for iPhone
MyWay – Patient Support screenshot #6 for iPhone
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About

This app offers personalized support for patients undergoing treatment, providing tools to manage medication schedules, track symptoms, and access financial assistance. It aims to streamline the treatment journey and help patients stay on track with their therapy.

Medication tracking and reminders
Symptom tracking journal
Insurance and financial assistance help
Injection training and guidance
Dose and HCP visit calendar
Refill reminders
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What users say

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What's New in MyWay

3.4.0

April 14, 2026

This version includes functional updates.

User reviews

NOTIFICATIONS ARENT WORKING!!!

Ever since I got my iPhone 16 Pro Max updated to iOS 26, notifications do not show my way as a compatible app. When I go to apps on my phone settings, my way only list and such as being a searchable app, but as far as notifications go, it doesn’t give me the opportunity to turn them on or off. Whenever I uninstall the app and reinstall the app, it does ask me a prompt to allow notifications, but even if I choose allow notifications are not an option within the settings on my phone. What the hell is going on? I have missed my dose so many times because of this that now I’m dosing on Fridays instead of Mondays this is ridiculous!!!!!
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Journal entry missing

Suddenly I am not allowed to add journal entries. And the app keeps reminding me I have not added a journal entry. How could I add one if I am not allowed to???

customer support hard to get answers from!

I’ve tried contacting the team for about a month and have not been able to get them to update the copay card information even though it was confirmed via phone, poor customer experience and frustrating that this is the way to get the shot.

Worthless

Poorly thought out. Not intuitive. Shouldn't have to call support for basic questions.

Glitch that tells me I missed a dose that I didn’t.

Currently, I have a glitch that is making the app. Tell me at least three times a day that I missed my “last dose on January 14” even though it is March. I did not miss that dose either.

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashing or not working without registration code

Bug

Inability to access copay card information

Bug

Glitches preventing users from logging in

Bug

Requested Features

3 requests

Ability to edit injection journal entries

Feature

More customization options for medication schedules

Feature

Improved reliability of reminders and notifications

Feature

FAQ

What does the MyWay app do?

The MyWay app is a patient support tool designed to help individuals access and manage their DUPIXENT® (dupilumab) treatment. It provides services for medication tracking, financial assistance, and symptom monitoring to support patients throughout their treatment journey.

What are the key features of the MyWay app?

Key features include medication tracking with reminders and injection instructions, a symptom tracking journal to share with doctors, insurance and financial assistance information, upcoming dose and healthcare provider visit calendars, and refill reminders.

Is the MyWay app free to use?

Yes, the MyWay app is distributed for free by Sanofi US on behalf of Sanofi and Regeneron Pharmaceuticals, Inc. There are no mentioned costs or in-app purchases associated with using the app's patient support services.

Who is the MyWay app intended for?

This app is specifically designed for patients who have been prescribed DUPIXENT® (dupilumab). It aims to provide personalized support to help them navigate their treatment journey, from initial access to ongoing therapy management.

How does the app help with treatment management?

The app assists with treatment management by offering features like an upcoming dose calendar, medication tracking with reminders, step-by-step injection instructions, and a log for injection completion. It also provides refill reminders to ensure continuous therapy.