Pro
I like the convenience of this online bank. I use it to distribute to my other banks. I feel as if it’s a safe place to keep the money until it’s moved into a more secure/proper funds account.
Money
Marvin Alderman
terrible
will play 20 questions to reset password
Pat
Awesome and easy to use.
Easy to use
Love it
Very slow !
It’s been going very very, very slow
Wisely Card
Love ❤️ my card, it takes a lot of the worrying and hassle of using a card, payday, and bill pay.❤️🙏🏼❤️🙏🏼❤️
Good app
Simple to use
Said 2-3 business days and it turned into almost a month of waiting for account to get unlocked
Had my account get locked after failing to input my password a couple of times. Alright that’s fine. I’ll just reset my password. Can’t reset it because it ONLY goes through Gmail which I hadn’t put into my account yet. Alright, I’ll just call customer services. Couldn’t understand a word that came out of their mouth half of the time because the one I talked to had a very heavy accent. Then they get my email and send me a verification upload link. I upload my identification stuff and submit it, it tells me to wait 2-3 business days. It’s now been over 2 weeks now and I still haven’t got anything from wisely. I decided to send in another identification form thing a couple of days ago and still haven’t gotten anything, I can use my money but I can’t even see what I’m spending and it’s incredibly frustrating.
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Great Customer Service
‼️
This app sucks
I love that I have enough signal to write a review about how everything ADP is involved in is trash, but not enough signal to login into wisely. That is of course if it lets me sign in after 8 tries.
Love it
The best
Terrible service
The app will randomly shut down or not open so you can’t use your money when you want it’s when the app decides it wants to work then you can use your money terrible service and connection it’s Like JG wentworth it’s my money and I need it now well you cant access your money when you want so you don’t need this bank go try another bank you will be better off .
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The Worst
Picture the worst customer service you’ve ever had and then triple it. Then have your paycheck sit in the account because you can’t do anything until your card arrives. Use your digital wallet? Not if the app won’t connect. Then when it does, you are only able to use it for tap to pay. Sometimes. The other times it asks for your pin, which you can’t set up until you get the physical card, so you’re embarrassingly declined at the counter. And forget about online payments. You won’t get a digital card number to use for online purchases either. Wait until your card arrives you say? Sure. Until it never arrives and you have to pay $35 to have a new one overnighted to you. But it’s not overnight. If you order on a Thursday, it gets out there on a Monday and by that time you’re already at your next paycheck which, I might add, will never be going into Wisely again. The worst.
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Easy to use
Pretty neat application, user-friendly easy to transfer funds to bank account or to Pay bill.
User friendly
Very easy to set up! Very user friendly!
👌🏽
👍🏽
Inactivity fees scam
They are a useless greedy company that takes your money by charging inactivity fees. Don’t use them.
Wisely
Love!
APP IS BROKEN can’t Apple Pay!!
The app has a bug can’t add my card to Apple wallet anymore customer service doesn’t fix or report it IT LITERALLY SAYS CARD CANT BE ADDED EVERYTIME I WANT TO ADD TO APPLE WALLET
