Will it work today?
Sometimes it records the whole workout and sometimes it chooses not to. Maybe my device is faulty. Support never helps. Went on an 8 mile run and there are multiple gaps in my heart rate. Moving on to something else. Only worth it if you get it on a major sale otherwise you will find missing data ALL the time.
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Love MyZone w MyZone specific devices
I’ve been using MyZone for probably about 8 years. I’ve used an MZ-3, Switch, and MyZone Go with Apple Watch. I tried MyZone Go about a year ago (?) when it was brand new. Very unreliable tracking when using with Apple Watch. Went back to a Myzone device. Trying MyZone Go again, now, a year or two later, with Apple Watch. I am going to cancel the trial. The tracking using MyZone Go with Apple Watch is miserably poor. I love MyZone and its specific devices, but I do not recommend MyZone Go with Apple Watch AT ALL.
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Your iOS developers are awful - no offence you need a new team
This app absolutely sucks on iOS.
1. It’s super buggy/interacts with the keyboard awfully
2. Couldn’t add my facility because the confirm button froze thinking the keyboard was still live then it randomly assigned me one.
3. I can’t change this facility without contacting support
4. SSO is a joke that doesn’t work properly. Possibly the worst SSO implementation I’ve seen on an app
5. The feedback form to report bugs HAS a bug in it that I assume doesn’t accept enough characters. Plus it doesn’t wrap text which is just bad UX
1. It’s super buggy/interacts with the keyboard awfully
2. Couldn’t add my facility because the confirm button froze thinking the keyboard was still live then it randomly assigned me one.
3. I can’t change this facility without contacting support
4. SSO is a joke that doesn’t work properly. Possibly the worst SSO implementation I’ve seen on an app
5. The feedback form to report bugs HAS a bug in it that I assume doesn’t accept enough characters. Plus it doesn’t wrap text which is just bad UX
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Disappointed
I already paid for the Myzone belt, regularly buy replacement straps (£19.99 every 6 months with only a 3-month warranty), and now you’re asking for a monthly subscription too. The smartwatch app should be free for existing belt owners. This feels like charging loyal customers twice. Very disappointing.
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Buggy app & terrible customer service
Just bought a device and the app's facility configuration is not responsive to being clicked on. It's a 3-5 day wait to get a response even to add a facility through customer support. A very basic feature should not have this much friction to set up.
