NAB Mobile Banking User Reviews

Customer Experience

Positive experience51.2% of reviews
Neutral10.5% of reviews
Negative experience38.3% of reviews

~ Based on 619 written reviews from the US App Store.

What users say

Is NAB Mobile Banking Safe?

NAB Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for NAB Mobile Banking is 96/100.

This assessment is based on 1,039 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
1.1% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 1,039 App Store ratings for NAB Mobile Banking.

Is NAB Mobile Banking Legit?

NAB Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for NAB Mobile Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is fine

But ‘login’ is not a verb. Unusable.

Easy to use.

This app makes online banking a breeze

Points not easy to navigate

Why can’t I see my points balance on my statement

Confusing

Can’t find how to make a payment on my credit card. Only see an option to set up automatic payments. No support, that a useless ai chatbot. Will have to call them I guess

New acc and pay id

Excited to start using nab after being with commbank for abit one decided to make this change and see how I go with u guys

Horrid Calculator style number entry

Please get rid of the horrible calculator style pop up for entering numbers on payments and return to using the keyboard. It is clumsy and takes multiple taps to exit. At the least make it optional or give it an ‘enter’ key to signal you are done and want to return to the main screen.

Bad quick balance widget

Have to set up the widget everyday, it resets itself

I like money

Nab protects my money and finances and uhhhhhhhhh thats basically it but they do stuff and uhhhhh stuff and things like that 8.9/10

Silvia Carroll

I have worked as a secretary in town in my 20s then as Secretary of Croydon NAB.
I will always be with NAB

Effective

I through it so much detail information to clients.

Mrs

Great help from staff member

Horrid Calculator style number entry

Please get rid of the horrible calculator style pop up for entering numbers on payments no return to using the keyboard. It is clumsy and takes multiple taps to exit. At the least make it optional or give it an ‘enter’ key to signal you are done no to return to the main screen.

keeps showing “Something went wrong” error

Instant regret from using spaces feature cannot transfer my money from spaces, keeps showing “Something went wrong” error, now my money is stuck. And no response from chat support.

Best

Cant be better than this

Bad widget

Have to set up the widget everyday, it rests itself

Disappointed

Extremely poor customer service and traumatic experience of in person service. Broken truth with false promises. Dammed customer was told nab can’t help. Help yourself.

Cheque function

Being able to deposit a cheque through the app is a great function.

Banking with nab

I find it very user friendly

macOS Device Tokens

The App is very good but one piece of feedback I would give for improvement is that Apple Pay Mac tokens show up as “Device” instead of the Mac’s name. This can make it confusing in “Manage your digital wallets. By contrast iOS devices, like iPhone, use the device name for the token.

Best Banking App

Best Banking App, so easy to use, got more time to enjoy life than worrying about banking.