NAB Mobile Banking User Reviews

NAB Mobile Banking
NAB Mobile Banking
National Australia Bank

Customer Experience

Positive experience51.3% of reviews
Neutral10.4% of reviews
Negative experience38.2% of reviews

~ Based on 633 written reviews from the US App Store.

What users say

Is NAB Mobile Banking Safe?

NAB Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for NAB Mobile Banking is 96/100.

This assessment is based on 1,048 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.1% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 1,048 App Store ratings for NAB Mobile Banking.

Is NAB Mobile Banking Legit?

NAB Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for NAB Mobile Banking is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Did not credit interest back to my offset

Didn’t credit interest back to offset account

Awesome

Awesome

Great app

The NAB app is very easy to use and makes personal banking a snap.

Alan hunter

Enjoy the racing

Dispute Charges on a blocked Card

Friendly and Helpful and Supportive.
Dispute will be investigated.

App

Nice and easy

Internet Banking

Best Bank Ever - NABTASTIC👍🏼

New to banking and NAB

Works well and is aesthetically pleasing, however it was challenging to create a bank account :)

Account names

Why cant you provide the account name with the bsb and account number so we can share it for safe and secure transfers???

Feedback & Query

What happened to the response I was supposed to receive within 60 minutes of the call I made around 10am this morning? NAB system is broken. 1 star is too high.

No option to let me be an adult 🤨

The latest versions of the app want to constantly bug / harass me about regular expenditures. 'Did you know you spent approximately $X.XX on subscriptions in July?'

Yes, I did, because I am the adult who subscribed to and provided payment information to the services I subscribe to.

Can you please stop insisting on treating everyone like an incompetent fool, and at least give your customers the option to turn this mollycoddling function off 🤷‍♂️
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Never effing works properly yet you still pay fees?

Oh, that didn’t work, try again later….Oh, that didn’t work, try again later….Oh, that didn’t work, try again later…. Oh, that didn’t work, try again later. EVERY DAY

service

good

Just less accessible

The old way of setting up savings goal for your accounts was far better than this new saving spaces thing that’s been brought in. Too complicated , too many steps . Go back to having normal savings goals linked to what ever account we want that is easy to see because it’s there everytime you look. Just unnecessary .
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App is fine

But ‘login’ is not a verb. Unusable.

Easy to use.

This app makes online banking a breeze

Points not easy to navigate

Why can’t I see my points balance on my statement

Confusing

Can’t find how to make a payment on my credit card. Only see an option to set up automatic payments. No support, that a useless ai chatbot. Will have to call them I guess

New acc and pay id

Excited to start using nab after being with commbank for abit one decided to make this change and see how I go with u guys

Horrid Calculator style number entry

Please get rid of the horrible calculator style pop up for entering numbers on payments and return to using the keyboard. It is clumsy and takes multiple taps to exit. At the least make it optional or give it an ‘enter’ key to signal you are done and want to return to the main screen.