NAL LAUNDRY User Reviews
Customer Experience
~ Based on 71 written reviews from the US App Store.
What users say
Summarized from real user reviews of NAL LAUNDRY. Based on 219 reviews and a 4.1/5 average, it highlights the 9 positives and 10 negatives reviewers mention most about this Utilities app.
Positive things
- 👍Easy to use and intuitive interface
- 🔔Convenient cycle time notifications
- 💰No need for coins or quarters
- 📱Digital payment and account management
- 🚀Eliminates trips to office for card reloading
- ⏱️Ability to monitor laundry remotely from phone
- 🔧Responsive customer service
- ✨Better than old quarter/card system
- 🆕New machines work reliably
Negative things
- 📺Excessive and intrusive advertisements
- ⏱️Inaccurate cycle time notifications
- 🚫App-only access excludes older users
- 🐛Frequent connection issues
- 🔒Security concerns and data collection
- 💳Potential credit card fraud risk
- 🎯Missing advertised features don't work
- 👴Not accessible for non-smartphone users
- 💸Perceived money-grabbing through ads
- 🔐Account lockout issues
Is NAL LAUNDRY Safe?
NAL LAUNDRY appears mostly safe based on user ratings. AppsHunter Safety Score for NAL LAUNDRY is 81/100.
This assessment is based on 219 user ratings, with an App Store average of 4.1/5.
Safety Analysis
~ Based on 219 App Store ratings for NAL LAUNDRY.
Is NAL LAUNDRY Legit?
NAL LAUNDRY appears to be a legitimate app. AppsHunter Legitimacy Score for NAL LAUNDRY is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This app is convenient but definitely needs an update cause it’ll notify when the washer or dryer is done when in reality it’s 5 mins early.
Easy and convenient.
There's a glitch that can occur where the app acts like you've paid for your laundry, but the machine doesn't get the right signal and doesn't get queued to start. But the official amount is different on the backend. It wouldn't matter except that this causes an issue with the way you've coded the UI to use the incorrect value for determining whether to show an error message that blocks you from scanning the machine's QR code again. This then puts the user in a situation where they have to add $10 more just to be able to access their funds and start the machine again.
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Seamless
App ok, no rewards, app not taken serious. Money wasted at times.
we’re already paying for the laundry service but god forbid they prioritize user experience over intrusive ads that slow down the entire process & prevent you from being able to quickly start multiple machines
No complaints makes my washing clothes easier
Washing machines and dryers work very well and efficiently.
Your constantly logged out and the password reset doesnt work. they sell ADS on your laundry app that they make you get. i lost $25 dollars and no one is getting back to me about my account
Why are there ads in a service I pay for.
Sometimes little issues usually good
Convenient and easy to use. I like they show the cycle time
However I shouldn’t have to put a full 10$ I should be able to adjust to what ever Amt I would want it to be
You just added way more steps to the laundry process and required tenants to have a smartphone and be able to use a mediocre app to wash their clothes. This is no big deal for me because I’m young, but I work with people over the age of 50 every day. That population is going to struggle to be able to use these machines with this app, if they even have smart phones. Worst part is, this app was probably designed with the hope that when I move out of this apartment I forget about the $20 I have in the app and yall get free money.
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Very helpful to share the times and know when my laundry is done
Works well. Responsive customer service. Only thing I don’t like is that there are ads. Strange for a laundry app but rest is great.
Super convenient and helpful
The app is extremely straight forward and easy to use.
This is by far the worst app I’ve ever used. The adds are so spammy, the UI is terrible, the timer function almost never works. It is so bad I hate it so much. I’ve literally never used a worse product in my life.
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