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NAL LAUNDRY

NAL LAUNDRY

by KioSoft Technologies LLC

219 ratings
59 reviews
🔧 Utilities
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • June 30, 2020
  • April 1, 2024

Features

Developer

KioSoft Technologies LLC
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NAL LAUNDRY screenshot #1 for iPhone
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❓5 answered
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About

Manage your laundry at participating locations with this app. Pay for cycles using Bluetooth, add funds to your account, and view transaction history. Receive alerts when your laundry is done.

✓Bluetooth machine payment
✓Add funds to account
✓View transaction history
✓Scan laundry room QR code
✓Receive cycle completion alerts
✓Check machine availability
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What users say

Summarized from real user reviews of NAL LAUNDRY. Based on 219 reviews and a 4.1/5 average, it highlights the 9 positives and 10 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Easy to use and intuitive interface
  • 🔔Convenient cycle time notifications
  • 💰No need for coins or quarters
  • 📱Digital payment and account management
  • 🚀Eliminates trips to office for card reloading
  • ⏱️Ability to monitor laundry remotely from phone
  • 🔧Responsive customer service
  • ✨Better than old quarter/card system
  • 🆕New machines work reliably

Negative things

  • 📺Excessive and intrusive advertisements
  • ⏱️Inaccurate cycle time notifications
  • 🚫App-only access excludes older users
  • 🐛Frequent connection issues
  • 🔒Security concerns and data collection
  • 💳Potential credit card fraud risk
  • 🎯Missing advertised features don't work
  • 👴Not accessible for non-smartphone users
  • 💸Perceived money-grabbing through ads
  • 🔐Account lockout issues
See all reviews

What's New in NAL LAUNDRY

2.27.3

April 1, 2024

bug fix.

User reviews

Most RecentHighest RatedLowest Rated

Easy to use

Convenient and easy to use. I like they show the cycle time
RiW2010RiW2010

Dumb idea

You just added way more steps to the laundry process and required tenants to have a smartphone and be able to use a mediocre app to wash their clothes. This is no big deal for me because I’m young, but I work with people over the age of 50 every day. That population is going to struggle to be able to use these machines with this app, if they even have smart phones. Worst part is, this app was probably designed with the hope that when I move out of this apartment I forget about the $20 I have in the app and yall get free money.
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Big Mike big MikeBig Mike big Mike

Luv

Very helpful to share the times and know when my laundry is done
lbh305lbh305

Great

Works well. Responsive customer service. Only thing I don’t like is that there are ads. Strange for a laundry app but rest is great.
GregcheersykesGregcheersykes

Resident

Super convenient and helpful
Matthew1966Matthew1966
See 54 more reviews

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User experience

🐞

Reported Bugs

10 issues

Timer function fails or displays incorrect time remaining

Bug

App hangs on 'connecting' screen despite internet connection

Bug

Notifications arrive with significantly wrong time estimates

Bug

Room status and machine availability features don't function

Bug

Double charging for cycles

Bug

Account lockout with non-functional password reset

Bug

App crashes requiring reinstall to reconnect

Bug

Ad pop-ups interrupt transactions

Bug

Inconsistent timer display after starting machine

Bug

No internet connection errors despite successful ad downloads

Bug
✨

Requested Features

7 requests

Machine availability preview before going to laundry room

Feature

Longer wash cycles (45-50 minutes instead of 30)

Feature

Remove or reduce advertisements

Feature

Improved timer accuracy and display consistency

Feature

Better error messages and troubleshooting

Feature

Peak usage times feature that actually works

Feature

Support for alternative payment methods (cards/quarters)

Feature

FAQ

What does the NAL LAUNDRY app do?

This app provides a complete laundry solution for participating NAL laundry locations. It allows you to pay for laundry cycles using your account via Bluetooth communication with the machines, add funds, and view your transaction history.

How do I pay for laundry with the app?

You can purchase credit within the app using CleanPay Mobile. This credit is then used to pay for laundry cycles. You start machines by scanning their QR code via Bluetooth.

Is this app free to use?

Yes, the application itself is free to download and use. You will need to purchase credit within the app to pay for laundry cycles.

What are the benefits of using this app?

The app offers a convenient and smart way to manage your laundry. You can easily pay, track your spending, and receive alerts when your laundry cycle is complete. For participating rooms, you can also view machine availability.

Where can I use this app?

This application is exclusively for use in participating NAL laundry locations. You will need to scan the QR code of your laundry room once to set it up for use.