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Nations Direct

Nations Direct

Nations Direct Mobile Banking

12 ratings
62 reviews
🌟 Lifestyle
💰 Finance
Free

Details

Released
February 15, 2017
Updated
September 18, 2026

Features

Developer

Nations Trust Bank PLC
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About

This app offers a comprehensive digital banking experience, providing secure and seamless access to financial services. Manage your accounts, track goals, and get support 24/7 with advanced security features.

✓Single Sign On
✓Personal Financial Management
✓24/7 Relationship Manager Support
✓Schedule Future Payments
✓Cash Advance from Credit Cards
✓Biometric Security
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What users say about Nations Direct

Reviews of Nations Direct are mostly negative: the Finance app is rated 3.9/5 from 12 App Store ratings. What users like most: superior banking app in Sri Lanka, great UI/UX improvements. Top complaints: login issues and errors, app crashes and instability. Summarized from real user reviews.

Positive things

  • 👍Superior banking app in Sri Lanka
  • ✨Great UI/UX improvements
  • 🚀Smooth performance (Flutter)
  • 👍Convenient banking experience

Negative things

  • 🐛Login issues and errors
  • 🐛App crashes and instability
  • 🐛Incompatibility with older iPhones/iOS
  • 🔒Frequent password change requirement
  • 🐛Basic functionalities not working
  • 🐛Device security warnings
  • 🐛OTP issues for overseas users
  • 🐛Password reset difficulties
  • 🐛Poor UI on newer devices
  • 🐛Inconvenient login without biometrics
See all reviews

What's New in Nations Direct

4.01.70

September 18, 2026

Security feature update and general UI/UX improvements

User reviews

Most RecentHighest RatedLowest Rated

Cant open

Cant open in uk after merge with hsbc
BBslhe

Re app

I am using I phone 11, unable to open the app as a message appears my device is not secured, my phone is protected by Norton anti virus. So I don’t understand this message.
J6Jini 61

Top Tier

The app is the reason I maintain an account with Nations Trust. Superior not just locally but internationally. Only gripe is the requirement to change passwords regularly. If 2FA is enabled (especially with Face ID or fingerprint) I believe the password change requirement should be optional as an added security feature a user can opt into rather than being forced to do so. Other than that, absolutely spot on UX.
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AAkhilaG

Best Banking App in Sri Lanka, But Needs More Features

The best banking app in Sri Lanka so far, but there’s still room for improvement in terms of features compared to banking apps in other countries.
Mmobile_review

iPhone 14 regarded as not secure device and the App is not working

The App is now working. Thank you.
WWilfredAlbert
See 57 more reviews

Developer apps

FriMi
FriMi

by Nations Trust Bank PLC

💰 Finance

(8)

Free
FriMi Merchant
FriMi Merchant

by Nations Trust Bank PLC

💼 Business
Free
Nations Direct Enterprise
Nations Direct Enterprise

Nations Trust Bank

💰 Finance

(1)

Free
FriMi Lk
FriMi Lk

by Nations Trust Bank PLC

💰 Finance
Free
See developer apps

User experience

🐞

Reported Bugs

22 issues

App not working/functional

Bug

Cannot login

Bug

Forgotten username retrieval issues

Bug

Password rejected after reset

Bug

App regarded as not secure device

Bug

App not working on older iPhones/iOS versions

Bug

App crashes when entering amount

Bug

Confirm button does nothing for payments

Bug

App stuck on splash screen

Bug

Login screen resets

Bug

App says update available but none shown

Bug

Insecure connection error

Bug

Login button hidden by keyboard

Bug

Forgot pin accidentally touched

Bug

App shuts down after registration/login

Bug

App keeps crashing when logging

Bug

App requires re-registration of device name

Bug

App not working after update

Bug

New update requires updating again

Bug

App doesn't scale on phone

Bug

Login issues after update

Bug

App not working for iPhone XS Max

Bug
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Requested Features

8 requests

Implement Face ID/Biometric login

Feature

Make password change optional with 2FA

Feature

Improve features compared to international apps

Feature

Allow deletion of registered billers

Feature

Show remarks on inter-account transfers

Feature

Support for secure password managers (e.g., 1Password)

Feature

Auto-update functionality

Feature

Fix UI for newer devices (e.g., iPhone XR, iPhone XS Max)

Feature

FAQ

What does the Nations Direct app do?

The Nations Direct app provides a comprehensive digital banking experience for Nations Trust Bank customers. It allows users to manage their accounts, track financial goals, schedule payments, and access support 24/7 through a secure and user-friendly interface.

What are the key features of the Nations Direct app?

Key features include Single Sign On for easy access across digital products, a Personal Financial Management tool to track goals, 24/7 support from a Relationship Manager and Chat Bot, the ability to schedule future payments and recurring transfers, requesting cash advances from credit cards, and enhanced security with biometrics and high-risk verification.

Is the Nations Direct app free to use?

Yes, the Nations Direct app is free to download and use. As a digital banking service provided by Nations Trust Bank, there are no direct costs associated with using the app itself.

What devices is the Nations Direct app compatible with?

The app is designed for mobile devices, offering a seamless banking journey. While specific operating system requirements are not detailed, it is intended for use on smartphones and tablets that support modern mobile applications.

How does the app ensure the security of my financial information?

The app employs robust security measures, including High Risk Verification paired with Biometrics for secure login. Nations Trust Bank is also certified in ISO/IEC 27001:2013 Information Security Management Systems (ISMS) best practices, ensuring data security and privacy.