Do not recommend
The app takes very long time to respond. Cannot even change the password. Really disappointed!
Worse app ever
It’s a shame to see one of the main banks in Sri Lanka having this kind of mobile app. As a Sri Lankan who lives USA and a software developer, I saw the difference between US banking apps and this worse People’s wave app. App is crashing by for two weeks now for iOS and nobody is tracking and nobody is fixing the app. Many people depend on online transactions and this is how these IT people of this bank deliver the service. Shame on this IT people.
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Changing passwords
I have tried to change my password for couple of days I am unable to do that also I couldn’t access my account I have sent a email to complain team no reply it very bad app every six months asking to change password I am using many banks they never asking change password I don’t know when it is going solve?
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Service unavailable
This app used to work fine, but I think they are not updating it for latest phone OS and test with different phones. I get “service unavailable” message. This is unfortunate for Sri Lankans working abroad. Bank should fix it. Calling customer care from another country takes time and money. No use calling them.
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APP IS CRASHING
I need to reset my password to login to the application. But in the step 1 itentity type drop down is empty and then crashed the app. This crash is happening always when I try to select the identity type. Then I assumed that by default it selected the NIC and tried to continue with other details. Here also app is crashing always.
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