People’s Wave User Reviews

Name: People’s Wave
Rating: 2.8 (36 reviews)

People’s Wave

People's Bank of Sri Lanka

💰 Finance

Customer Experience

Positive experience12.8% of reviews

Neutral5.1% of reviews

Negative experience82.1% of reviews

~ Based on 39 written reviews from the US App Store.

Is People’s Wave Safe?

People’s Wave has mixed safety signals based on user ratings. AppsHunter Safety Score for People’s Wave is 61/100.

This assessment is based on 36 user ratings, with an App Store average of 2.8/5.

Safety Analysis

38.9% of ratings point to a safe experience

13.9% of ratings suggest some concerns

47.2% of ratings point to a risky experience

~ Based on 36 App Store ratings for People’s Wave.

Is People’s Wave Legit?

People’s Wave appears to be a legitimate app. AppsHunter Legitimacy Score for People’s Wave is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Do not recommend

The app takes very long time to respond. Cannot even change the password. Really disappointed!

UserDN Jay

3 months ago

Response from developer

Dear Valued Customer, we sincerely apologize for the inconvenience caused, continue use People’s Wave. We regret the unpleasant experience and appreciate your patience. If you require further assistance, please contact 1961, Overseas Hotline: +94112031001, or info@peoplesbank.lk.

Worse app ever

It’s a shame to see one of the main banks in Sri Lanka having this kind of mobile app. As a Sri Lankan who lives USA and a software developer, I saw the difference between US banking apps and this worse People’s wave app. App is crashing by for two weeks now for iOS and nobody is tracking and nobody is fixing the app. Many people depend on online transactions and this is how these IT people of this bank deliver the service. Shame on this IT people.

suren_134

4 months ago

Response from developer

Dear Valued Customer, we sincerely apologize for the inconvenience caused and regret the unpleasant experience you had to undergo. We appreciate your patience and continued use of People’s Wave. We also invite you to enjoy the convenient features and digital services available through the People's Pay app for an enhanced banking experience. If you require further assistance, please contact 1961, Overseas Hotline: +94112031001, or info@peoplesbank.lk.

Changing passwords

I have tried to change my password for couple of days I am unable to do that also I couldn’t access my account I have sent a email to complain team no reply it very bad app every six months asking to change password I am using many banks they never asking change password I don’t know when it is going solve?

Muna muha

6 months ago

Service unavailable

This app used to work fine, but I think they are not updating it for latest phone OS and test with different phones. I get “service unavailable” message. This is unfortunate for Sri Lankans working abroad. Bank should fix it. Calling customer care from another country takes time and money. No use calling them.

Aria Lanka

8 months ago

APP IS CRASHING

I need to reset my password to login to the application. But in the step 1 itentity type drop down is empty and then crashed the app. This crash is happening always when I try to select the identity type. Then I assumed that by default it selected the NIC and tried to continue with other details. Here also app is crashing always.

Hiruni_Anupraba

9 months ago

Response from developer

Can’t do online transfers

Used to be able to buy app is so glitchy and not user friendly, also some buttons aren’t working. How is this bank making millions can’t simply fix these. It’s very cheap to do these fixes.

saitamawash

9 months ago

Response from developer

Dear Valued Customer, We are sorry for the inconvenience you experienced. Thank you for your feedback, and we will review it for future updates and take appropriate action. Continue using People’s Wave. If you require further assistance, please contact 1961, Overseas Hotline: +94112031001, or info@peoplesbank.lk.

Not Working

not working this app always

JRmikeja

10 months ago

Response from developer

Dear Valued Customer, We apologize for the inconvenience you experienced with the People’s Wave app. If you require further assistance, please contact 1961, Overseas Hotline: +94112031001, or info@peoplesbank.lk.

It’s a worst app

This is by far the worst banking app I’ve ever used. It’s incredibly slow—every time I click even a small button, it loads for ages as if it’s fetching terabytes of data. Frequent timeout errors and “service unavailable” messages make it even worse.

You can’t copy and paste account numbers, so you have to type them manually. The screen layout doesn’t adjust when the keypad opens, making it impossible to see what you’re typing. It’s just a terrible user experience overall.

I’ve used many banking apps in Sri Lanka and the UK, and this is one of the worst. After three years of use, I see no improvements. If I return to Sri Lanka, I’ll likely switch banks and transfer my money elsewhere because I don’t see this app getting any better.

Zaazzzy

a year ago

Transection slip

When we transfering money from bank to bank or if we make any other bill payments we need the electronic transection slip. It must be automatically generated by app. For now we need login our people's bank account and download the slip. It is taking more time. So that this app is still older version. The world is going through the new technologies and new invention. But the people's bank app is still there. So need to modify the app and need to make user friendly for customers.

Office laan

2 years ago

Doesn’t work

Doesn’t work now at ios. App just shut down after opening

Mikeoo07

2 years ago

Do not use this Bank!

So many problems with online transactions

Kaluwazz

2 years ago

Response from developer

Dear Sir/Madam, we sincerely apologize for any inconvenience caused due to the People’s Wave app. Noted and thank you for your feedback.

Delayed ATM Card

"I opened a savings account with People's Bank six months ago and applied for an ATM card shortly afterward. It's been almost six months, and I still haven't received the card. I'm disappointed with the service."

F.R. 111

2 years ago

App doesn’t working properly 👎👎

👎👎

Prabat123

2 years ago

Not allowing to login

Though it was updated as well as re installed It says “system has detected you are using an older version people wave application. Kindly please update to continue using the application”

Nirod Wijethilake

3 years ago

Receipt

Can’t get a receipt after an online transaction in the application itself. Please make an arrangement. Please make the login easy as well without the need to always enter the username and password. Thanks

Hanie.blaz

3 years ago

Worst app

I can’t even open the app. It’s the worst. Fed up of this useless app.

Sdfghjk8

3 years ago

I do not recommend this bank

If you become a customer of this bank, be prepared for problems. If, for example, you have $ 100 on your balance, you will not be able to transfer or pay in full for this amount, you will be able to use only $ 50 because according to the rules of this bank, the balance must be at least $ 50. It's terrible and not convenient. I can't use my funds completely. I will never use the services of this bank again.

Per7ik

3 years ago

Complete crap

I recommend you to hire a good UX designer.

silla nuren

3 years ago

Otp will come after long time

OTP will not come properly last 5 days kindly please do the needful as soon as , i already send mail regarding this

harlyj2

4 years ago

Fingerprint

Everything's ok but We need One of the most common mechanisms is fingerprint login. Please do it soon

zatheerkhan

5 years ago

Response from developer

Dear Valued Customer, thank you very much for your rating and positive feedback. We sincerely appreciate your support and the time taken to share your experience, and we are glad to know that you are satisfied with our service. Please note that biometric authentication and PIN login facilities are already available within the application. For further assistance, please contact 1961, Overseas Hotline: +94 112 031 001, or info@peoplesbank.lk. Continue using People’s Wave.