Do not recommend
The app takes very long time to respond. Cannot even change the password. Really disappointed!
Worse app ever
It’s a shame to see one of the main banks in Sri Lanka having this kind of mobile app. As a Sri Lankan who lives USA and a software developer, I saw the difference between US banking apps and this worse People’s wave app. App is crashing by for two weeks now for iOS and nobody is tracking and nobody is fixing the app. Many people depend on online transactions and this is how these IT people of this bank deliver the service. Shame on this IT people.
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Changing passwords
I have tried to change my password for couple of days I am unable to do that also I couldn’t access my account I have sent a email to complain team no reply it very bad app every six months asking to change password I am using many banks they never asking change password I don’t know when it is going solve?
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Service unavailable
This app used to work fine, but I think they are not updating it for latest phone OS and test with different phones. I get “service unavailable” message. This is unfortunate for Sri Lankans working abroad. Bank should fix it. Calling customer care from another country takes time and money. No use calling them.
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APP IS CRASHING
I need to reset my password to login to the application. But in the step 1 itentity type drop down is empty and then crashed the app. This crash is happening always when I try to select the identity type. Then I assumed that by default it selected the NIC and tried to continue with other details. Here also app is crashing always.
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Can’t do online transfers
Used to be able to buy app is so glitchy and not user friendly, also some buttons aren’t working. How is this bank making millions can’t simply fix these. It’s very cheap to do these fixes.
Not Working
not working this app always
It’s a worst app
This is by far the worst banking app I’ve ever used. It’s incredibly slow—every time I click even a small button, it loads for ages as if it’s fetching terabytes of data. Frequent timeout errors and “service unavailable” messages make it even worse.
You can’t copy and paste account numbers, so you have to type them manually. The screen layout doesn’t adjust when the keypad opens, making it impossible to see what you’re typing. It’s just a terrible user experience overall.
I’ve used many banking apps in Sri Lanka and the UK, and this is one of the worst. After three years of use, I see no improvements. If I return to Sri Lanka, I’ll likely switch banks and transfer my money elsewhere because I don’t see this app getting any better.
You can’t copy and paste account numbers, so you have to type them manually. The screen layout doesn’t adjust when the keypad opens, making it impossible to see what you’re typing. It’s just a terrible user experience overall.
I’ve used many banking apps in Sri Lanka and the UK, and this is one of the worst. After three years of use, I see no improvements. If I return to Sri Lanka, I’ll likely switch banks and transfer my money elsewhere because I don’t see this app getting any better.
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Transection slip
When we transfering money from bank to bank or if we make any other bill payments we need the electronic transection slip. It must be automatically generated by app. For now we need login our people's bank account and download the slip. It is taking more time. So that this app is still older version. The world is going through the new technologies and new invention. But the people's bank app is still there. So need to modify the app and need to make user friendly for customers.
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Doesn’t work
Doesn’t work now at ios. App just shut down after opening
Do not use this Bank!
So many problems with online transactions
Delayed ATM Card
"I opened a savings account with People's Bank six months ago and applied for an ATM card shortly afterward. It's been almost six months, and I still haven't received the card. I'm disappointed with the service."
App doesn’t working properly 👎👎
👎👎
Not allowing to login
Though it was updated as well as re installed It says “system has detected you are using an older version people wave application. Kindly please update to continue using the application”
Receipt
Can’t get a receipt after an online transaction in the application itself. Please make an arrangement. Please make the login easy as well without the need to always enter the username and password. Thanks
Worst app
I can’t even open the app. It’s the worst. Fed up of this useless app.
I do not recommend this bank
If you become a customer of this bank, be prepared for problems. If, for example, you have $ 100 on your balance, you will not be able to transfer or pay in full for this amount, you will be able to use only $ 50 because according to the rules of this bank, the balance must be at least $ 50. It's terrible and not convenient. I can't use my funds completely. I will never use the services of this bank again.
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Complete crap
I recommend you to hire a good UX designer.
Otp will come after long time
OTP will not come properly last 5 days kindly please do the needful as soon as , i already send mail regarding this
Fingerprint
Everything's ok but We need One of the most common mechanisms is fingerprint login. Please do it soon
