Comfortable
I love Navan . I use it for work and it makes it very easy to find what you need. Very comfy when researching.
Great service
Great app
Work and Personal
I initially began using Navan for work, travel and I was impressed at how simple to use it is as you could add all your details in one place. In order to see how it would work on my personal trips I began to shop and compare with other apps and I loved it. I ended up deleting the other apps I was using and have recommended this service to people in my network.
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Wella Connect trip
Very upset and disappointed that my flight was not properly managed and cancelled for non payment.
Good vendor
I’m glad my company uses it
Slow
Both booking travel and handling expenses is very slow. Does not matter if I am on my phone or laptop it should not take 40 seconds to load a receipt or search for a flight.
Terrible mobile app
Bugs everywhere, especially the iOS app. Engineers should be fired.
Kudos to excellent support form Nikhil Navan Support
Thanks Nikhil. Appreciate your help earlier
Review YTD
So far the app on my phone works better than the link on my computer. Great job!
It’s weird
I truly don’t understand all the good reviews because my experience with the app and even the website is the worst
Impressive
I was impressed with the accurate updates of my flight schedule the ease of canceling a rental car and hotel check out times very impressive.
Als Travel App ok, zur Resekostenabrechnung katastrophal
Die App bietet für mich als Nutzer keinen Mehwert. Die Travelfunktionwn sind ok, aber der Aufbau zur Reisekostenabrechnung ist eine Zumutung:
Jeder Bwlwg wird winzeln abgerechnet. Die übergeordnete Instanz kann ohne Rücksprache mit dem Nutzer Beträge verändern. Keine aussagekräftigen Statusmeldungen zum Bearbeitungsstand eines eingereichten Belegs. Kurzum, schlechter gehts kaum
Jeder Bwlwg wird winzeln abgerechnet. Die übergeordnete Instanz kann ohne Rücksprache mit dem Nutzer Beträge verändern. Keine aussagekräftigen Statusmeldungen zum Bearbeitungsstand eines eingereichten Belegs. Kurzum, schlechter gehts kaum
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Requires a work email
Requiring a work email address means that they’re thinking from a company perspective not from a consumer or individual perspective. There’s no other way to explain it. I’m not going to join an organization that thinks of me as a number of a company and not as their direct customer.
Can’t even login
Not able to login with Google account. Just shows the Lets go button and can’t get past that.
App filled with bad UX
For a company that forces you to use its app (its mobile website forces you to download the app), it somehow has even worst UX. For example, why can I not copy an address or phone number?
Unable to change flights
Booked Delta flight thru Navan. Need to chnage flights and the app is returning no results. Not sure why this is any better than managing my own reservations thru the airline’s app.
Watch transatlantic expenses
If you claim a US expense on a UK personal card watch for the exchange rate of Navan it’s almost the same as the tourist rate v your credit card rate. You can quickly find yourself several hundred pounds worse off without knowing.. best option is waste your opportunity cost and not only upload your receipt, but also your bank statement and claim what you actually got charged rather than default to their exchange on a foreign charge - takes a ton of time to do but saves you a lot of money if you travel a lot
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Lenteurs
Cette application est très lente et on a parfois l’impression que les serveurs saturent. Plus de 20 minutes pour réserver un billet de train. Je ne recommande pas.
Best tool I’ve ever used for business or personal travel.
Hands down it’s the best tool I’ve ever used for business or personal travel. I NEVER would have used the Concur tool for personal travel, but I book my personal trips on Navan. I even got it for my husband’s small business and book his travel on it as well. I would give it 6 stars. Especially compared to Clunkur. Double especially to Egencia.
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AI agent not helpful
The support feature is an AI agent and cannot help with any task id actually need support with. In travel often and if i need to contact an agent it’s for something more complicated than a rebook. In the future I hope to be able to talk to an agent more directly.
Along with that when I do get to an agent they do not have any benefits working with the hotel or airline than me as a regular person, and you have to be on the app with them so it effectively does not save me any time. I’m not sure who this app benefits but I’ve had a bad experience using it over two companies.
Along with that when I do get to an agent they do not have any benefits working with the hotel or airline than me as a regular person, and you have to be on the app with them so it effectively does not save me any time. I’m not sure who this app benefits but I’ve had a bad experience using it over two companies.
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