Review YTD
So far the app on my phone works better than the link on my computer. Great job!
It’s weird
I truly don’t understand all the good reviews because my experience with the app and even the website is the worst
Impressive
I was impressed with the accurate updates of my flight schedule the ease of canceling a rental car and hotel check out times very impressive.
Als Travel App ok, zur Resekostenabrechnung katastrophal
Die App bietet für mich als Nutzer keinen Mehwert. Die Travelfunktionwn sind ok, aber der Aufbau zur Reisekostenabrechnung ist eine Zumutung:
Jeder Bwlwg wird winzeln abgerechnet. Die übergeordnete Instanz kann ohne Rücksprache mit dem Nutzer Beträge verändern. Keine aussagekräftigen Statusmeldungen zum Bearbeitungsstand eines eingereichten Belegs. Kurzum, schlechter gehts kaum
Jeder Bwlwg wird winzeln abgerechnet. Die übergeordnete Instanz kann ohne Rücksprache mit dem Nutzer Beträge verändern. Keine aussagekräftigen Statusmeldungen zum Bearbeitungsstand eines eingereichten Belegs. Kurzum, schlechter gehts kaum
Show more
Requires a work email
Requiring a work email address means that they’re thinking from a company perspective not from a consumer or individual perspective. There’s no other way to explain it. I’m not going to join an organization that thinks of me as a number of a company and not as their direct customer.
Can’t even login
Not able to login with Google account. Just shows the Lets go button and can’t get past that.
App filled with bad UX
For a company that forces you to use its app (its mobile website forces you to download the app), it somehow has even worst UX. For example, why can I not copy an address or phone number?
Unable to change flights
Booked Delta flight thru Navan. Need to chnage flights and the app is returning no results. Not sure why this is any better than managing my own reservations thru the airline’s app.
Watch transatlantic expenses
If you claim a US expense on a UK personal card watch for the exchange rate of Navan it’s almost the same as the tourist rate v your credit card rate. You can quickly find yourself several hundred pounds worse off without knowing.. best option is waste your opportunity cost and not only upload your receipt, but also your bank statement and claim what you actually got charged rather than default to their exchange on a foreign charge - takes a ton of time to do but saves you a lot of money if you travel a lot
Show more
Lenteurs
Cette application est très lente et on a parfois l’impression que les serveurs saturent. Plus de 20 minutes pour réserver un billet de train. Je ne recommande pas.
Best tool I’ve ever used for business or personal travel.
Hands down it’s the best tool I’ve ever used for business or personal travel. I NEVER would have used the Concur tool for personal travel, but I book my personal trips on Navan. I even got it for my husband’s small business and book his travel on it as well. I would give it 6 stars. Especially compared to Clunkur. Double especially to Egencia.
Show more
AI agent not helpful
The support feature is an AI agent and cannot help with any task id actually need support with. In travel often and if i need to contact an agent it’s for something more complicated than a rebook. In the future I hope to be able to talk to an agent more directly.
Along with that when I do get to an agent they do not have any benefits working with the hotel or airline than me as a regular person, and you have to be on the app with them so it effectively does not save me any time. I’m not sure who this app benefits but I’ve had a bad experience using it over two companies.
Along with that when I do get to an agent they do not have any benefits working with the hotel or airline than me as a regular person, and you have to be on the app with them so it effectively does not save me any time. I’m not sure who this app benefits but I’ve had a bad experience using it over two companies.
Show more
Can’t login
App is too stupid to work with username and password login. It keeps sending me emails either login link which, when clicked, wants to start the app, the same app that I was trying to login to. App starts and sends another email to login. Unfortunately my company is using this purse of trash for their travel do I am stuck with this garbage.
Show more
Freezing
Each time I opened the app it freezes. I rebooted my phone. I opened the app it freezes. It won’t let me see my trip details. I can only scroll half a page and then it Freeze. I uninstall the app and reinstall it and it’s still freezing. I can’t get to see my trip my company booked for me. Can someone look into this?
Show more
stupid and useless
legit tried to make 3 accounts and it didn’t work. unknown error, waste of time
Can’t login
Logging in with sso does nothing and they don’t have a web app as a backup. Ridiculous.
Miss SAP concur
Like the integration with other apps. Need an ability to create reports and submit reports vs. submitting individual expenses
Bug in the app, no where to report it
Great app, but it hangs when you place a business booking (booking goes through but app becomes unresponsive). No error or way to see why this happens, and nowhere to report the bug to. The Ai ‘assistant’ says that there is no way to report the bug also!
Getting worse
The app started simple and I liked it from the start. Each update seems to get more complicated and less intuitive.
Problème de bug
Gros soucis lors de la déclaration d’incident de paiement. On ne distingue pas une empreinte bancaire du paiement instantané.
Ce qui génère du stress et échange pour rien (quand il n’y a pas de fraude)
Le statut pending est également énervant puisque visible uniquement sur le site.
Ce qui génère du stress et échange pour rien (quand il n’y a pas de fraude)
Le statut pending est également énervant puisque visible uniquement sur le site.
