Wenn es richtig laufen würde….
Leider ist das buchen auf Grund regelmäßiger Abstürze sehr aufwendig. Kostet sehr viel Zeit. Navan Karte funktioniert nicht immer.
Very poor customer support
Their pricing and options shown on the app or webpage are different from the actual, for example what the hotel actually offers. So even though I paid extra for breakfast, the hotel won’t see it and won’t honor it. Tried several support options, emails and calling, each time staying online for hours and every rep promised to get it resolved. Nope, not at all, and same issues happen again and again and I had no choice because I need to stay at the same place for business reason.
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Comfy
Nice place to sleep. Comfortable and peaceful. Nice to work with Tristan at the front desk, as well as the front desk manager, mad cool dude. Always smiling!
SVP
Navan‘s business model is fundamentally broken. By taken their fee as a percentage of the total booking number they are constantly incentivised to overcharge their own clients. They should create a business model where they get paid more for saving money
You can just tell
You can tell that Navan hired a dedicated design team to build this app. So many companies think they can have their software or product guys do UX and the vast majority of them are wrong. Fantastic user experience.. every aspect is so usable and still clean/beautiful. Amazing job to the designer or design team that built the app and site!
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Car rental booking doesn’t work!
Everytime I try to book a car, the app just doesn’t work showing a filtering error, even when I got not filters applied!
Please fix it, the app is great this is the only issue I have to deal with.
Please fix it, the app is great this is the only issue I have to deal with.
No benefit to using them
When you need help or changes they can’t help you and there becomes a back-and-forth between them telling you to work with the carrier and the carrier telling you to work with them. Navan leaves me stuck without options more often than not. Steer clear.
No double points
When I used Egencia we could select specific rooms that would give double Hilton points. That is no longer an option under this app. Plus the charge per stay is a crime. And another thing. You yell at us about not booking with 2 weeks in advance. You clearly must not understand how travel is for people who travel for work. If I could use a different app I would but it’s not up to me. Fix this Navan!!!!!
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Car Rental
Navan has rental car issues that should get fixed.
Ruin Business travel with Navan
Truly more expensive and harder to book travel change travel as you need. Best news is you get to pay more for travel now. Calling hotels would be better than this. If you want awful flights and want to get stuck in cities use Navan!!
Fantastic to help me during the weekend
I was stuck at the airport to come back home because my flight was canceled. The flight company was lost because of the high number of travelers with canceled flights. I call Navan and the person was very helpful because I was in a very difficult situation: no flight, no hotel. He helped me to have both and I was able to come back home, having some rest at home and prepare my next travel the day after
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Car rental booking doesn’t work!
Everytime I try to book a car, the app just doesn’t work showing a filtering error, even when I got not filters applied!
Please fix it, the app is great this is the only issue I have to deal with.
Please fix it, the app is great this is the only issue I have to deal with.
Awful all around
There are times I wonder if the Navan website was designed by people who’ve never traveled before or have never used a travel app before. It’s shockingly user UNfriendly, often doesn’t include the same flight options as Expedia does, and numerous other head-scratchers that deliver an awful user experience.
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Don’t let Navan spill your tea
I work for a company that uses for Navan. I did two interview loops with companies who also use Navan.
I just assume all the companies know about the others at the point because of Navan’s poor infrastructure. Navan has excellent customer support people who have done their best to put Humpty Dumpty (my account( back together.
It’s been an anxiety-producing experience.
Don’t use this if you want to recruit new candidates
I just assume all the companies know about the others at the point because of Navan’s poor infrastructure. Navan has excellent customer support people who have done their best to put Humpty Dumpty (my account( back together.
It’s been an anxiety-producing experience.
Don’t use this if you want to recruit new candidates
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Not a necessary app
This is a kick back app for corporations. We went from no fees and cheaper rooms. Then we went to this app that has fees and rooms are usually more expensive. So the only value is to HQ who is getting the kick back for using the app.
Katastrophale App zur Abrechnung von Geschäftsreisen und Tagespauschalen
Leider hat mein Arbeitgeber zu Navan gewechselt. Zeitraubender kann man die Abrechnung nicht erstellen lassen. Im Vergleich zu den vorher eingesetzten Apps dauert die Erszellumg der Abrechnung für einen Außendienstmitarbeiter nun doppelt so lange (über 60 Minuten für einen Monat, wenn die Belege bereits hochgeladen sind). Es sind unendlich viele Klicks und Angaben notwendig,
die in den anderen Apps durch Texterkennung/KI automatisch richtig ausgefüllt wurden
die in den anderen Apps durch Texterkennung/KI automatisch richtig ausgefüllt wurden
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Terrible
So many issues with Navan…it’s honestly easier to bypass it and company and book things directly on the apps.
Admins beware: your teams will stop accruing points for stays using Navan, because they use 3rd party bookings…so ask yourself; what benefit exactly does Navan bring to your organization? Short answer; not much in reality.
Admins beware: your teams will stop accruing points for stays using Navan, because they use 3rd party bookings…so ask yourself; what benefit exactly does Navan bring to your organization? Short answer; not much in reality.
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Unusable
It says I’m using an outdated version of the app and need to update but I’m on the most current version and there are no updates available.
This vibe coded app has so many bugs
There are an incredible amount of bugs and issues that make using this app a pain at all times
Very disappointed in Navan
Menus change like product is in constant development. Even though u book in Navan it throws up flags asking if u booked in Navan in the very trip u are expensing on? I don’t like it. Don’t know anyone of my coworkers that does. Feel like everything I do I need to take screen shots to prove what I’m doing…..including that I booked a hotel in Navan.
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