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Response from developer
The NAVICA Verifier app is intended for organizations. If you’re looking to take a BinaxNOW COVID-19 Antigen Home Test or Self Test, please search for “NAVICA” in the Google Play store and look for an app with a blue icon. Note that you’ll need to create a new account as each NAVICA product requires its own account.
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Response from developer
Thank you for your note; we are sorry for the frustration. This is something our NAVICA Customer Support team can best assist with. Please call them at: (800) 257-9525.You can also submit a support request using our webform: https://globalpointofcare.abbott/navica-tech-support-us.
App QR scanner has issues
Response from developer
Please assure that you are using the correct app. The NAVICA Verifier app is intended for organizations. If you’re looking to take a BinaxNOW COVID-19 Antigen Home Test or Self Test, please search for “NAVICA” in the Google Play store and look for an app with a blue icon. Note that you’ll need to create a new account as each NAVICA product requires its own account.
Abbott Navica….simply doesn’t work
Response from developer
We're sorry to hear you're having trouble and apologize for the frustration. We take your report seriously and will pass it along to our team. Please call our customer support team for assistance at (800) 257-9525, option 2; available 7 days a week, 24 hours a day.
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Response from developer
Please assure you are using the correct app. The NAVICA Verifier app is intended for organizations. If you’re looking to take a BinaxNOW COVID-19 Antigen Home Test or Self Test, please search for “NAVICA” in the Google Play store and look for an app with a blue icon. Note that you’ll need to create a new account as each NAVICA product requires its own account. If you continue to have any issues with the NAVICA Verifier app, please contact our customer support team at (800) 257-9525, option 2, available 24 hours a day, 7 days a week.









