Navman MiVue Pro User Reviews

Customer Experience

Positive experience9.8% of reviews
Neutral6.6% of reviews
Negative experience83.6% of reviews

~ Based on 61 written reviews from the US App Store.

What users say

Is Navman MiVue Pro Safe?

Not enough ratings yet to assess Navman MiVue Pro.

Is Navman MiVue Pro Legit?

Navman MiVue Pro appears to be a legitimate app. AppsHunter Legitimacy Score for Navman MiVue Pro is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t connect

Does not connect with my Mivue 860DC. Have tried resetting my device and connecting multiple times. Using the latest version of your app and also on iPhone 14 latest IOS.

Won’t connect

I have 2 sets of cameras one is the Alta and the other is mivue pro 4K and neither will connect with the app. I have tried all the troubleshooting but nothing has worked. Please fix connectivity issue with iOS. The idea of the app is easy access but having to hook the cameras up to a computer to update them or get video off them defeats the purpose and not everyone has a computer these days.
Show more

Response from developer

Hi Navman Customer, Please refer to the below link http://navmantech.com/MiVuePro_App_Setup_Guide for trouble shooting on how to connect your Smartphone. To further assist you, please contact Navman Customer Support or visit https://service.navman.com. Best regards,

Navman update

My new navman 4K pro isn’t picking up school times or locations & is also picking up cameras in wrong locations ie; my deadend street.

Response from developer

Hi Navman Customer, Please try to uninstall then reinstall again the APP. And then try to restart your phone. Please try to update the firmware and speedcam. To further assist you, please contact Navman Customer Support or visit https://service.navman.com. Best regards,

Disappointing

Difficult and cumbersome to use. I purchased a Navman Mivue rider DC helmet camera because I thought I would have good quality hardware and app! Hardware seems to work well so far. The app is cumbersome lags and often hangs. Live view hangs most of the time especially switching between front and rear camera views! Easier to download recordings to view. But even this the app hangs or is very slow to respond. Updated the firmware but it keeps asking to update even after a number of attempts that said it was successful. Also, cannot see the battery charge level in the app, something so basic and necessary on a device with no screen!! Come on Navman, surely you can do better than this….. I hope, if not this will be the last one I buy!!
Show more

Can’t connect to wifi

Haven’t been able to connect MiVue to wifi iPhone 16 pro max , have tried forget the device from your phone, removed the APP and then reinstalled it. Still doesn’t work!!

useless

Can’t connect to dashcam without having to turn cellular off first. Cant update firmware because no internet connection.
Make that make sense

No safety cam updates for last two months

mivue 1200 sensor XL dc

I have noticed that the app no longer provides safety/speed cam updates for last two months for my Mivue. It was working for last year and has suddenly stopped.

Response from developer

Hi Navman Customer, For the speedcam update issue we will feedback to the responsible team.To further assist you, please contact Navman Customer Support or visit https://service.navman.com. Best regards,

It’s good once you set it up.. but it’s really hard to figure out

The first few times I witnessed something and wanted to get on the app, it was physically impossible for me to connect my dashcam to the app.. I tried for ages and I always just had to hope that it would connect and stay connected. Then I later realised I have to unconnect my car from carplay in order for the my wifi/app to connect to the dashcam footage. It’s kind of a nuisance, and nothing in the manual says you have to do that.
Show more

Response from developer

Hi Navman Customer, We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. To further assist you, please contact Navman Customer Support or visit https://service.navman.com. Best regards,

Doesn’t connect

Won’t connect to wifi. Fully up to date app and iPhone 16 Pro

Worked ok

Poor app , haven’t been gamble to update for months and nearly impossible to update firmware or safety cameras.

Camera ok but app terrible…

Have installed and reinstalled so many times that I gave up

Navman 920DC

Had it a few days & already been useful. Great little device.

Problem to connect

Having problems getting connected

Do not purchase if you want great quality

I couldn’t wait to finally purchase this front/back camera for my new car.

Unfortunately when I needed to evidentially use the camera, my footage wasn’t saved.
When I looked at previous footages, the quality is AWFUL! I’ve previous owned a NavMan, it was great for 4 years, unfortunately, this is product is something I’ll toss away.

The picture is blue, wabbles like crazy, cannot see the licence plates infront of you and the worst thing, THE APP DOESNT WORK.

I try to go into live view, gallery and nothing. I had to go to this app on the App Store to look at the reviews to see what to do. Turns out that I needed to turn off Bluetooth and turn off mobile data for it to work. Shouldn’t be that hard.

Navman, I am so disappointed with this product and application. It’s not a cheap product, so you would think you would be getting a good product for the price of what it is. Sad I’ll be going to another company as this one has let me down. Thank god I kept my receipt to get a refund.

1/5 stars
Show more

Response from developer

Hi Navnam Customer,We're sorry to hear about your experience. We try to help out as best as we can. For some assisstance please contact Navman Customer Support or visit https://service.navman.com . Best regards,

Ridiculous

This app will not connect . I can’t even get past the wifi stage. What the hell?

iPhone 13

I have an IPhone 13 and I am unable to use this app with my phone. Navman have released an update but either Mitac or Apple have not included this update. Why?

Lousy service

Have been waiting a very long time for app update so I can use it. I can’t search a destination and send to device. Too hard doing it on the device. Had many replies from Navman saying update coming but then so is Xmas. Not happy

Not happy with the app or customer service

Have had Navman truck for a approximately 3yrs , and until around 12 months ago it never missed a beat, now in the last 12 months the app is not working, it will not search for a destination correctly, last time this happened I was told it was just me having the problem then finally they agreed it was not just me it was an app problem again , it has now been approximately 3 months and it is still not fixed, I phone up and get told we are still looking in to the problem, really Navman you sell a product and you are not providing a good enough service, fix this problem, looks like I might have to throw this out and actually get a gps that will actually work how it should, very poor customer service, not kept in the loop on progress or anything
Show more

Response from developer

Hi Navman Customer, We're sorry to hear about your experience. We try to help out as best as we can. For the app issue we will feedback to our responsible team. For assistance please contact Navman Customer Support or visit https://service.navman.com.

Won’t connect.

Can’t get it to connect, nothing happens. I’ve selected my device, (9 series (900DC)) nothing happens. Now I have to ring support as I can’t find any help.

Does not download videos

This app does not down load videos on an iPhone 13, IOS17.3. Tried the Mio MiVue Pro app on an off chance and no problems downloading video to my phone. Seems like the Navman app has a bug

Useless for reviewing footage

Files are returned randomly, no ability to sort by date, no logic to file name conventions so you can’t review footage because you can’t tell where it starts or stops by timestamp. Completely useless app, if you buy this overpriced Dashcam you’ll be needing an SD Card reader on your computer. I’ll never buy a Navman dash camera ever again. Great hardware absolute rubbish software.
Show more

Response from developer

Hi Navman Customer, To preview your saved videos, go to "download" then choose Event,Normal ,Parking or Photo. For further information or assistance, please contact Navman Customer Support or visit https://service.navman.com. Best regards,