Ruined a special birthday
One of the worst experiences for me was on my dad’s birthday. I purchased 5 vouchers and upon reaching the venue was told that they had a birthday party and wont serve us.
On speaking to the customer service the person told me at first that you have 2 months to redeem the coupon but when I told him that I have booked for a special occassion today, he just said we cant refund the amount. On asking why does the app not coordinate with the hotel instead of explaining, the person just started arguing with me. Honestly I had purchased some vouchers before as well and always had a smooth experience, but this experience ruined it for me and you have lost a customer today. Never gonna purchase anything again thanks to your customer service team.
On speaking to the customer service the person told me at first that you have 2 months to redeem the coupon but when I told him that I have booked for a special occassion today, he just said we cant refund the amount. On asking why does the app not coordinate with the hotel instead of explaining, the person just started arguing with me. Honestly I had purchased some vouchers before as well and always had a smooth experience, but this experience ruined it for me and you have lost a customer today. Never gonna purchase anything again thanks to your customer service team.
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Password got compromised
Doesn’t let you delete profile and password gets compromised . Sheer nonsense app
It's good but but can be better
I have been using nearby for like 5-6 years and it's really a very good app but still there is one thing that I don't like which is when I have a voucher and I want to cancel it then I have to make a call to the customer care to cancel it there is no option to cancel the voucher on the app. I would like to suggest there should be an option to cancel the voucher on the app itself so that I don't have to call customer care every time.
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Pathetic customer service. It used to be so good but not anymore!
No notifications or SMS or emails are sent at the time of wallet money or promo expiry! And when we call the customer support team, they laugh at your face and say it's your problem, why didn't you see the date of expiry firsthand.
Nearbuy should realise a lot of local players like Shoutlo have come up and they are providing much better value and levels of customer service than your company which is gonna go down to shambles if this is how they keep on treating their loyal customers of 8+ years.
I'll finally stop being your customer! Thanks and bye!
Nearbuy should realise a lot of local players like Shoutlo have come up and they are providing much better value and levels of customer service than your company which is gonna go down to shambles if this is how they keep on treating their loyal customers of 8+ years.
I'll finally stop being your customer! Thanks and bye!
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Zero responsibility, only mean to sell your vouchers
Nearbuy an app who have zero responsibility, you are only selling vouchers and making fool to peoples. Ever you want to know which restaurant’s vouchers are you selling to your customers those restaurants are treating your guests well. Many restaurants are treating your guests like beggars. They didn’t provide the deals as mentioned in your app. They serve the food so rudely as they are giving free of cost. One of the restaurant is OUT OF THE BOX, Khan Market giving this experience to nearbuy’s customers. This is my suggestion if these type of practices are doing by restaurants why you are listed on your apps. I faces these type of problems many time. You have to take strict action against OUT OF THE BOX, Khan Market.
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Variety of options but with bad service
Team, we are happy with the offer and providing variety of options in your app but please have a look into the shops owners who are behaving weird if we carry voucher to there shop as if we are getting a free service. Kindly improve this kind of service then only we can use your app in a positive way. This will impact your business. Encourage the shop people who are willing to accept the near buy service. Recently I went to salon ELVIRA unisex saloon Secunderabad. Shop keeper was very bad and they are using cheap and out dated products for facial , my skin got rashes and pimples. I thought of sharing this app with my friends and cousins but if you people won’t take this serious then you will loose customers.
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App and discounts
Perfect app, just try to give more value to the customers and try to offer more discounts and gift coupons
Your Ultimate Local Companion!
This app has become my go-to solution for discovering amazing local deals and experiences. Whether it's finding the best restaurants, spas, or exciting activities, this app has it all. The user-friendly interface and powerful search functionality make it a breeze to navigate through the vast array of options. I love how the app provides detailed information, including reviews and ratings, ensuring that I make informed decisions. The real-time notifications and exclusive discounts make sure I never miss out on any fantastic deals. With Nearbuy, exploring my city has become a thrilling adventure, and I can confidently say that this app has enhanced my lifestyle in the best possible way!
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Nice UI and easy to find deals
The deals coverage has come down, especially on dental services. However the UI is pretty good and fluid
App is not working
App is not working from last 10 days. Please fix the issue
Not useful
I’m not able to change the mode of payment through ios app. Tried delinking paytm and logged out. Nothing worked. Unable to use my credits. Even after selecting option to use credits.. the total amount to be paid is not getting updated. Disappointed with this experience.
Glamzone Global hair colour booking
Hi, i had booked a global hair colour coupon for my beauty services from Glamzone sector 35D Chandigarh. The person insisted me to take other beauty services. I had been there after consulting my beauty expert about the colour and they forced me to buy more colour editions such as base colour with baby highlights and added the charges near about 4/5k and when I refused to get other additional services they behaved very rude. The two hours at that salon were very pathetic for me. Worst experience ever with this nearbuy coupon. The staff attend only customers without coupons and deals. Do not ever book services through nearbuy.
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The worst app I have seen in my life
Search for one service results are junk, pick a restaurant to see menu not available. Spa no display of services just a junk of offers who’s has noting, I pity people spend their time here to use such a useless app. A scrap just google it you get much better results faster and competitive price quickly.
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Bad exp in app
I purchased an offer and money got deducted from bank account. Neither I got the coupon nor a confirmation message/notification from nearbuy that there is a failure in their servers and money will be auto debited. Pathetic service. Now I will have to check my bank account everyday for next 5 days to check when the money will come back. Nearbuy is not communicating.
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Payment Gateway issue.
Does not recognize INTERNATIONAL Amex. Pretty bad payment gateway
Amazing
To be honest, I had a bad experience initially but then when I wrote to Customer service, I was overwhelmed with the response system. Abhishek Sharma, handled the issue so smoothly that Now I can Trust nearbuy easily!! Cheers to them !
Stores use low quality products if Nearbuy is involved
Several times I found that many of the stores are not happy if a customer is coming from nearbuy deal. They either use cheap quality products (it’s like show something but use something else) or ask to pay them directly from next time onwards.
Also I have found that they have inflated prices on Nearbuy but their store prices are little less.
Also I have found that they have inflated prices on Nearbuy but their store prices are little less.
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Disappointing services as always
I am writing this review due to extreme dismay towards the service and committment of nearbuy. I was assured that cancelled voucher money will be credited to my source account within 9 business days, but its been 20 days above the committment days and funds have not been credited. This is pathetic and worst service experience. Also, customer care number is always not reachable and out of service.
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Had bad experience with Restuarant
I didn’t got the deal which was shown for 3 people 1 is free.
Food was pathetic n more over staff was working like they had not been paid for months. No proper serving no proper food. Only on name of chef INDIAN BBQ is working. Prawn served were so over cooked that we finally left it, noodle were half cooked. For simple lime I had to wait for 10 min. Which waiter Chandan forgot to give. Till the end we had not got mushroom and for veg it’s hell. Paying so much we had sev Puri.
Can nearby give us our money back.
Food was pathetic n more over staff was working like they had not been paid for months. No proper serving no proper food. Only on name of chef INDIAN BBQ is working. Prawn served were so over cooked that we finally left it, noodle were half cooked. For simple lime I had to wait for 10 min. Which waiter Chandan forgot to give. Till the end we had not got mushroom and for veg it’s hell. Paying so much we had sev Puri.
Can nearby give us our money back.
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Worst experience. Genuinely please do not download this
I’ve taken a coupon for a haircut. After the payment and me going to the location, they informed us that they do not have this service.
It’s a BASIC thing that nearbuy has to include the packages only if the service is available. Now neither did I get a refund nor the service.
Heads up to those who are downloading this app !!
It’s a BASIC thing that nearbuy has to include the packages only if the service is available. Now neither did I get a refund nor the service.
Heads up to those who are downloading this app !!
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