SH Pawar
Rupa is very good keep it up
Hardworking girl , all the best to her
Hardworking girl , all the best to her
Big No for this service
I genuinely don’t understand the point of offering an on demand service when the most basic promise of actually sending the assigned professional is repeatedly not fulfilled.
I have booked through Snabbit several times, and not once has the experience been reliable. Either no professional is assigned at all, or when someone is assigned, they simply don’t arrive. Eventually, I am left with no option but to cancel the booking.
The bigger issue is not just a missed booking. It is the disruption it causes to a customer’s schedule. When we book a service for a specific time slot, we plan our day around it and rely on the platform to honour that commitment. A no show without proper communication or a timely replacement completely defeats the purpose of an on demand service.
For a service startup, reliability should be the foundation of the entire customer experience. A polished app and easy booking process mean very little if the actual service cannot be delivered. If demand exceeds the availability of professionals in a particular area, the app should be transparent about it instead of accepting bookings that it may not be able to fulfil.
I hope the founders and product team take this feedback seriously because this is not an isolated inconvenience for me. It has happened repeatedly. The core issue is simple: please don't accept a booking unless you have the operational capacity to fulfil it. Customers value their time, and repeated no shows quickly destroy trust in a platform.
I have booked through Snabbit several times, and not once has the experience been reliable. Either no professional is assigned at all, or when someone is assigned, they simply don’t arrive. Eventually, I am left with no option but to cancel the booking.
The bigger issue is not just a missed booking. It is the disruption it causes to a customer’s schedule. When we book a service for a specific time slot, we plan our day around it and rely on the platform to honour that commitment. A no show without proper communication or a timely replacement completely defeats the purpose of an on demand service.
For a service startup, reliability should be the foundation of the entire customer experience. A polished app and easy booking process mean very little if the actual service cannot be delivered. If demand exceeds the availability of professionals in a particular area, the app should be transparent about it instead of accepting bookings that it may not be able to fulfil.
I hope the founders and product team take this feedback seriously because this is not an isolated inconvenience for me. It has happened repeatedly. The core issue is simple: please don't accept a booking unless you have the operational capacity to fulfil it. Customers value their time, and repeated no shows quickly destroy trust in a platform.
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Response from developer
Hello Ritu, we're truly sorry to hear about your repeated experience and understand how frustrating it is when confirmed bookings are not fulfilled. We value your time, and this is certainly not the experience we aim to provide. Kindly share your registered mobile with details at help@snabbit.com to assist you further.
Beware and avoid if possible
We hired a maid from them and she stole 2 of my gold rings worth approx USD 2500. We have been trying to get support from snabbit and they have been ignoring us. We also came to know this lady didn’t have a police verification. She denied it to the police and now they are trying to get away with it saying no evidence. Apparently this has happened to multiple people and all from the bedrooms or bathrooms where people usually don’t have cameras. I will be filing a lawsuit very soon since they have decided to ignore my calls or compensate me for this or help me recover my jewelry.
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Response from developer
Dear Customer, we're deeply concerned to hear about your experience and understand the seriousness of your concerns. Please be assured that such matters are investigated with utmost priority, and we fully cooperate with the relevant authorities as part of the legal process. Kindly share your registered mobile with details at help@snabbit.com to assist you further.
Pleasure to work with
Very pleasant lady and a good worker
Awesome
I took one service .. super awesome
They delivered what they promised
They delivered what they promised
