Bad Experience
So I placed an order to rent a table and chair and chose the delivery day, one day before I also got a confirmation for the delivery. On the day I received details of my delivery executive which were wrong. After 4 hours and talking to customer support I got the right number and he told me my order hasnt shipped because it wasnt picked from the designated warehouse. I talked to the warehouse person who assured to get the delivery done. Its been a week now I have made over 20 calls daily I talk to the customer care who say you will have an update or an email and nothing happens. Your company has one job which is to deliver furniture and you cant so that. Absolutely annoyed with this company and their staff is useless and time wasting
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Response from developer
We deeply regret any inconvenience you’ve encountered and want to reassure you that your concern is important to us. Our team will connect with you promptly to provide assistance and ensure a swift resolution.
Best delivery and support by Dhirender
Dhirender kumar gave a best service and was patient with the delivery. He was on time and gave the best support.
Amazing service
Sanjiv was good and set up everything properly
Very worst service and product they offer. It’s a torture to be stayed with Furlenco
My experience with Furlenco is worst than any other services. I took a workstation on rent. Two times they sent me worst chair which they only should reject. I don’t know how they can send on rent those type of product. I took leave from office three times to attend them for the unnecessary replacement. Even the worst part whatever I paid first time and the app showed me monthly rent for the product, next month it was 100 rupees more. Then I called customer support (which itself is a headache here), they told me that first time coupon was applied. I asked them did they mention anywhere about this coupon while taking this item on rent to payment then they told and I checked on front of them……no where mention about the coupon, offer nothing at all neither in price breakup nor anywhere. All of sudden you will get to know that whatever you took on rent and whatever we agreed as a rent was not an actual amount, actual amount is something else.
In one sentence they are cheating us by showing something else and at the end of month….boom…..rent is something else.
Please don’t do this with customer what if we can’t afford that amount for the rent.
In one sentence they are cheating us by showing something else and at the end of month….boom…..rent is something else.
Please don’t do this with customer what if we can’t afford that amount for the rent.
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Response from developer
Our apologies for the disruption. To address the issue, please send an email to customercare@furlenco.com, and we'll assist you right away.
Excellent service and quality products
Great experience with Furlenco! Sales executive Vijay gave an excellent walkthrough and made booking smooth. Ordered a sofa cum bed, mattress, dining table, fridge, and washing machine — all in like-new condition (fridge was new). Delivery team was professional and explained product usage in detail. Highly recommend for quality rentals with great service!
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