neo for merchants User Reviews

Customer Experience

Positive experience10.0% of reviews
Neutral0.0% of reviews
Negative experience90.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is neo for merchants Safe?

Not enough ratings yet to assess neo for merchants.

Is neo for merchants Legit?

neo for merchants appears to be a legitimate app. AppsHunter Legitimacy Score for neo for merchants is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad application

Card payments is not showing, no message or notification received after payment done by pos machine

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

Very bad performance

Dear concern,
I have been used since last 2 months and i ihave noticed that this app not function properly like suddenly hanged and also slow when click any options , etc.

Kindly make it simpler and faster.

Regards

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

Developer team

I have an a business and current account but that the app saying i don’t have an account… OOPS 😁

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

White screen on opening the app

Looks like developers have no clue on why it’s happening. Crashing for the past one month.

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

Crash app unable to open

when open app showing white screen and crash

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

Very poor

No bank staff able to explain it
Are not interested as it is outsourced

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

WORST MISTAKE, NEVER TAKE THIS DEVICE

The worst device we have used so far, QR and the soundbox not linked, this literally a joke. Soundbox makes announcement after 30 seconds, can’t ask every customers to wait. Machine keeps on giving different kinds of errors.
Worst decision ever made because of the trust with Axis Brand. Lesson learnt
Show more

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

Major mistake

App doesn’t open at all every time for checking transaction I have uninstall and reinstall it . After same condition does not open

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank

Poor service

Very poor service the app doesn’t work once it is closed

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

App hangs multiple times a day then re installation to be done

App hangs several times daily..

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

Not able to login

Not working properly I had reinstalled it 5 times in a week

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

Very poor app

After every few days it refuses to open. U then have to download again. Not expected this from axis bank

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

App crashing all the time

I don’t even want to give 1 start. I cannot login whenever I reach your staff they always sayings its works for everyone in my city except me. Every time I need to uninstall and reinstall the app for login that for 1 time login that that it won’t login. Such a trash app.

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

Fail to login

Try to login in the app but after entering the password didn’t able to login in the app. Very frustrating

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

Crashes

Facing multiple crashes during operations

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

Worst app ever!!

Worst app ever. Login issues again and again since 2-3 months

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

Transactions update issue

Not showing all the transactions. The transaction amount is not correctly deposited to account.

I’m facing issue everyday evening around 6:30pm to 10pm transaction amount is not shown in app and the transaction amount during above specified time is not deposited to account

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

Verification problem

Cannot verify the device
Only says something went wrong

Response from developer

Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

good

interested and better application

Axis

Good service and easily handle