Nest User Reviews

Customer Experience

Positive experience24.5% of reviews
Neutral9.3% of reviews
Negative experience66.2% of reviews

~ Based on 4,132 written reviews from the US App Store.

What users say

Is Nest Safe?

Nest appears safe based on user ratings. AppsHunter Safety Score for Nest is 92/100.

This assessment is based on 2,554,075 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.5% of ratings point to a safe experience
3.2% of ratings suggest some concerns
6.3% of ratings point to a risky experience

~ Based on 2,554,075 App Store ratings for Nest.

Is Nest Legit?

Nest appears to be a legitimate app. AppsHunter Legitimacy Score for Nest is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

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The best

I have had nest cameras for many years
The picture quality and ease of use is second to none
Thank you nest for making a great product

App no longer good

Since Google takeover, the app switches to Away when Iโ€™m not. Very clunky

Hard to contact

My camera has list some of itโ€™s width, and doesnโ€™t always notify me of movement. Itโ€™s been impossible to contact best to resolve. May need to replace.

Ca time??

I cannot change the time to my local UK time, it is always 8 hours behind! Big nuisance

Stop overriding my temperature!!!

Despite the fact that I opted out of Nestโ€™s seasonal temperature adjustments I keep coming home and the house is 5 degrees warmer than I set it. Away settings are off and Iโ€™ve gone to great lengths to keep the house at a certain temperature. Stop being big brother and overriding the thermostat settings! I pay the bills, not Nest.
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Good enough

I donโ€™t like the scheduling

Bad upgrade

I hated it when google forced everyone with the older nest products to purchase new ones
They cut off support for older thermostats. So if you purchase one. You have to worry about loosing control over a product you purchase. The older ones worked perfectly fine and then all of a sudden. They didnโ€™t work. I have lost all respect for this company and its support. Before you bought a product it would work
Now you have to worry about how long the product will last before it
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I DO NOT RECOMMEND THIS PRODUCT

After using for many years now Nest app only allows me to login with Google which gives them access to unnecessary personal data from user, families email addresses and home devices. App no longer let me reset password and only allowed me to continue with Google so youโ€™re forced to accept terms to give them your info otherwise it will not work which wasnโ€™t the case before.
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Camera doesn't work

Camera Does not stay connected

Have a mind of its own

Canโ€™t get consistent settings. Even though I set the temperature for 78 in the morning and thermostat shows 89, the heater still comes on.

Great/Reliable Product

We have had a nest thermostat for well over 10 years and it is definitely the most reliable thermostat we have ever owned. It does help us save money every year both in the winter and summer months.

Whoโ€™s in charge here?

Fighting with my Nest to control the temperature in my home is insane. Am I not the human who pays the bill? Furthermore, being uncomfortable while my utility bill is still high is frustrating.

LOVE THE CONTROL

Having two homes in two cities it is such a GIFT to be able to control and schedule temperature setting even when away anywhere you are!

Gonna throw the thermostat out

Donโ€™t buy it shifts temps even when eco is off.

The best

It is very good and very functional. I have the a great time with it.

Glitches on schedule view

Very disappointed with update that makes the schedule view glitch. Monday row is completely covered by to bar and scrolling is not possible. Sunday row is also covered by bottom bar. I have this app for ten years, never had this problem before

Availability of info

Able to see what is going on at the front of my house is important and relatively easy to access!

Scheduling

Cold air is always turning on because it always makes its own schedule up. I wish i could just clear the schedule and take control. Fix this!

Great product

I have the fire and co2 alarm. Have had it for several years now. Only changed the batteries in it once. Monthly sound checks. Itโ€™s nice that it talks and will sound an alarm if needed when you have young children that can hear what it is saying.