Never Use this Shady App
This the worst service that they provide to the customers. They are not here to help you but they are here to steal your money. They charge hefty amount for rent agreement renewable (2500) per person like literally it can be done in 500 rupees . They increase your deposit amount in mid year . The area manager keeps on giving you fake hopes that it will be resolved. Moreover it has worst customer care support. I keep on raising the support tickets and they keep on resolving them without even talking with me. Who so ever is reading this review please do not repeat the mistake that i have done . It is better to rent the house with the help
Of a local broker than using this pathetic app. I have decided to move out of their property but i am concerned about the security money that i have deposited. They are gonna try to deduct as much money as possible from my deposited amount.
Of a local broker than using this pathetic app. I have decided to move out of their property but i am concerned about the security money that i have deposited. They are gonna try to deduct as much money as possible from my deposited amount.
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Security deposit and fraud
Nestaway is the worst company to be honest. I have paid security deposit, instead of returning any money they are asking extra 5.5k from me. The notice period is coming as a shortfall of 14 days, but in the dashboard it is reflecting as 7 days extra! So they are charging extra money in the name of not serving notice period. They have also mailed me that they will take legal action if I fail to pay the money. Now coming to settlement charges, they are asking for unnecessary charges like extra one month charge for painting (low quality coming off easily), for cleaning (which is a basic necessity) they are deducting 2999, pest control (only 4-5 small cockroaches in the kitchen, hit spray will be enough) they are charging 1999, taps are in perfect condition they are still charging so much. Every time these fraud companies theatre us and rob money from us. I think now it is time we, the consumers need to take a stand and complain against them. Let us take legal action this time. I have found too many complaints against nestaway, I think its time to fight against this fraud company together. I have raised several complaints but no actions were taken. Better to take rented apartments by paying brokerage than relying on nestaway. Please don’t do this mistake like me. Go to google check reviews and then take decision. They are cheaters. I’m not the only one saying this. You can check google reviews. #boycottnestaway
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Worst service and unprofessional
I have lived for 1.5years, starting from checkin, they are only intrested in geeting the advance. The property manager doesnot care about checkin process the flat was not cleaned and messy even after repeated calls there was no proper response. I have checked-out recently and they have done multiple deductions in my security deposit stating damage even there is no damage , when taken to property manager he gave a vage reply saying iam not responsible and talk to customer care. I have raised multiple tickets and followup calls to the customer care. No one has addressed the issue. The ticket was un attended and my deposit is completely stuck in it. They have deducted unnecessary in name of damage even there js no damage and put bills as unpaid utility bills where i have paid all the bills. Please stay away from this service if you want to have a peaceful stay. Dont get trapped seeing all the fake reviews
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Worst Rental Experience – Unjustified Charges & No Refund
Nestaway always charges tenants without proper clarification for house condition or maintenance. They add unnecessary utility and move-out service charges even after all electricity and other bills are fully paid. Shockingly, even after initiating move-out, the Nestaway team still asks for agreement renewal charges.
My security deposit has not been refunded even after the promised 7-day period. Customer support is completely unhelpful and never connects you to a manager. Overall, a very frustrating experience. I would not recommend Nestaway to anyone.
My security deposit has not been refunded even after the promised 7-day period. Customer support is completely unhelpful and never connects you to a manager. Overall, a very frustrating experience. I would not recommend Nestaway to anyone.
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Worst Rental Experience with NestAway – Misleading Commitments, Excessive Charges, and Poor Support
If you are looking for a housing service that perfectly demonstrates how not to treat tenants, NestAway stands out as one of the worst. The experience begins with a heavy upfront cost—one full month’s rent taken as brokerage—creating expectations of professionalism that are never fulfilled.
False assurances are part of the problem. At the time of onboarding, I was clearly informed that proper car parking would be available. In reality, parking became a daily struggle. The space was either inadequate or poorly managed, and I consistently faced difficulties parking my vehicle. Eventually, the situation became so inconvenient that I was forced to park outside the premises, despite having chosen the property specifically based on the promise of proper parking facilities.
As the tenancy progresses, the situation only worsens. When it comes time to vacate, NestAway deducts another one month’s rent under the label of painting charges, regardless of the actual condition of the house. Customer care remains largely unresponsive, and raising complaints through their platform is intentionally complicated, making resolution nearly impossible.
The imposed six-month lock-in period further aggravates the experience. Vacating during this period results in significant financial loss. To make matters worse, updated agreements with revised terms are issued, and if a tenant does not sign them, NestAway assumes implicit consent and enforces the new terms, including rent hikes. This creates a never-ending loop where tenants are financially and contractually trapped.
Overall, the service reflects poor transparency, misleading commitments, and unfair practices. Based on this harsh reality, it is strongly advised to avoid NestAway’s services and learn from the experiences of others before making such commitments.
False assurances are part of the problem. At the time of onboarding, I was clearly informed that proper car parking would be available. In reality, parking became a daily struggle. The space was either inadequate or poorly managed, and I consistently faced difficulties parking my vehicle. Eventually, the situation became so inconvenient that I was forced to park outside the premises, despite having chosen the property specifically based on the promise of proper parking facilities.
As the tenancy progresses, the situation only worsens. When it comes time to vacate, NestAway deducts another one month’s rent under the label of painting charges, regardless of the actual condition of the house. Customer care remains largely unresponsive, and raising complaints through their platform is intentionally complicated, making resolution nearly impossible.
The imposed six-month lock-in period further aggravates the experience. Vacating during this period results in significant financial loss. To make matters worse, updated agreements with revised terms are issued, and if a tenant does not sign them, NestAway assumes implicit consent and enforces the new terms, including rent hikes. This creates a never-ending loop where tenants are financially and contractually trapped.
Overall, the service reflects poor transparency, misleading commitments, and unfair practices. Based on this harsh reality, it is strongly advised to avoid NestAway’s services and learn from the experiences of others before making such commitments.
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