Security deposit and fraud
Nestaway is the worst company to be honest. I have paid security deposit, instead of returning any money they are asking extra 5.5k from me. The notice period is coming as a shortfall of 14 days, but in the dashboard it is reflecting as 7 days extra! So they are charging extra money in the name of not serving notice period. They have also mailed me that they will take legal action if I fail to pay the money. Now coming to settlement charges, they are asking for unnecessary charges like extra one month charge for painting (low quality coming off easily), for cleaning (which is a basic necessity) they are deducting 2999, pest control (only 4-5 small cockroaches in the kitchen, hit spray will be enough) they are charging 1999, taps are in perfect condition they are still charging so much. Every time these fraud companies theatre us and rob money from us. I think now it is time we, the consumers need to take a stand and complain against them. Let us take legal action this time. I have found too many complaints against nestaway, I think its time to fight against this fraud company together. I have raised several complaints but no actions were taken. Better to take rented apartments by paying brokerage than relying on nestaway. Please don’t do this mistake like me. Go to google check reviews and then take decision. They are cheaters. I’m not the only one saying this. You can check google reviews. #boycottnestaway
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Response from developer
Hi There, we’re sorry to hear about your imperfect experience with us, We take such concerns seriously and would like to understand the details of your experience. Please share your registered contact details and any relevant information regarding the issue. We will review the matter thoroughly and assist you accordingly. We look forward to hearing from you.
Worst Rental Experience with NestAway – Misleading Commitments, Excessive Charges, and Poor Support
If you are looking for a housing service that perfectly demonstrates how not to treat tenants, NestAway stands out as one of the worst. The experience begins with a heavy upfront cost—one full month’s rent taken as brokerage—creating expectations of professionalism that are never fulfilled.
False assurances are part of the problem. At the time of onboarding, I was clearly informed that proper car parking would be available. In reality, parking became a daily struggle. The space was either inadequate or poorly managed, and I consistently faced difficulties parking my vehicle. Eventually, the situation became so inconvenient that I was forced to park outside the premises, despite having chosen the property specifically based on the promise of proper parking facilities.
As the tenancy progresses, the situation only worsens. When it comes time to vacate, NestAway deducts another one month’s rent under the label of painting charges, regardless of the actual condition of the house. Customer care remains largely unresponsive, and raising complaints through their platform is intentionally complicated, making resolution nearly impossible.
The imposed six-month lock-in period further aggravates the experience. Vacating during this period results in significant financial loss. To make matters worse, updated agreements with revised terms are issued, and if a tenant does not sign them, NestAway assumes implicit consent and enforces the new terms, including rent hikes. This creates a never-ending loop where tenants are financially and contractually trapped.
Overall, the service reflects poor transparency, misleading commitments, and unfair practices. Based on this harsh reality, it is strongly advised to avoid NestAway’s services and learn from the experiences of others before making such commitments.
False assurances are part of the problem. At the time of onboarding, I was clearly informed that proper car parking would be available. In reality, parking became a daily struggle. The space was either inadequate or poorly managed, and I consistently faced difficulties parking my vehicle. Eventually, the situation became so inconvenient that I was forced to park outside the premises, despite having chosen the property specifically based on the promise of proper parking facilities.
As the tenancy progresses, the situation only worsens. When it comes time to vacate, NestAway deducts another one month’s rent under the label of painting charges, regardless of the actual condition of the house. Customer care remains largely unresponsive, and raising complaints through their platform is intentionally complicated, making resolution nearly impossible.
The imposed six-month lock-in period further aggravates the experience. Vacating during this period results in significant financial loss. To make matters worse, updated agreements with revised terms are issued, and if a tenant does not sign them, NestAway assumes implicit consent and enforces the new terms, including rent hikes. This creates a never-ending loop where tenants are financially and contractually trapped.
Overall, the service reflects poor transparency, misleading commitments, and unfair practices. Based on this harsh reality, it is strongly advised to avoid NestAway’s services and learn from the experiences of others before making such commitments.
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Response from developer
Hi Devashish Rajpoot, we’re sorry to hear about your imperfect experience with us. We’d like to take a closer look at this. Please share your registered details so we can check this for you.
Disappointing Experience with Unfair Deductions
As a user of the Nestaway app, my experience has been highly disappointing due to their unethical practices and lack of transparency, particularly regarding deposit deductions. After moving out, I was shocked to see unnecessary and inflated deductions from my security deposit. For instance, my electricity bill was ₹988, but Nestaway deducted ₹1100, with no clear justification for the additional amount. This kind of arbitrary deduction feels like an exploitative practice, leaving tenants frustrated and cheated.
What’s more concerning is that my experience is not isolated. A quick look at social media platforms reveals numerous similar complaints from other users, highlighting a pattern of unfair deductions and poor customer service. Despite this widespread negative feedback, Nestaway seems unresponsive to addressing these issues, which adds to the sense of helplessness for consumers.
The app itself may offer convenience for finding rentals, but these unethical financial practices overshadow any benefits. As a consumer, it’s disheartening to feel powerless against such unfair treatment. I strongly urge potential users to be cautious and thoroughly review the terms before engaging with Nestaway. Transparency and accountability need significant improvement for this platform to regain trust.
What’s more concerning is that my experience is not isolated. A quick look at social media platforms reveals numerous similar complaints from other users, highlighting a pattern of unfair deductions and poor customer service. Despite this widespread negative feedback, Nestaway seems unresponsive to addressing these issues, which adds to the sense of helplessness for consumers.
The app itself may offer convenience for finding rentals, but these unethical financial practices overshadow any benefits. As a consumer, it’s disheartening to feel powerless against such unfair treatment. I strongly urge potential users to be cautious and thoroughly review the terms before engaging with Nestaway. Transparency and accountability need significant improvement for this platform to regain trust.
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Response from developer
Hi Amit Gadaley, We’re sorry to hear about your imperfect experience with us. We’d like to take a closer look at this. Please share your registered details so we can check this for you.
Terrible experience
My experience with Nestaway Bangalore has been extremely disappointing and stressful.
Within just two months of moving into the property, I was forced to vacate because the owner delisted the property. The owner had already informed Nestaway, yet Nestaway never communicated this to me. I kept asking for clarification while the owner was pressuring me to move out, and during this period I faced serious mental harassment and financial loss.
There is no clause in their agreement protecting tenants in such situations — the owner keeps the property, and Nestaway keeps their full service fee (one month’s rent) even though I barely got to stay for two months and had to go through a traumatic experience.
To make things worse, they deducted charges for house repairs that already existed before my move-in — despite me providing proof of this. They also deducted cleaning charges that were never mentioned before or in the signed agreement.
Throughout this ordeal, the area manager stopped responding, and the support team was unhelpful, taking days to reply or not responding at all. Nestaway seems to prioritize deductions and fees over fair treatment of tenants, and it genuinely feels like a scam when tenants are left to bear all the losses with no accountability.
Overall, this has been a highly unprofessional and distressing experience. I would strongly advise anyone in Bangalore considering Nestaway to think twice before trusting them with your money or peace of mind.
Within just two months of moving into the property, I was forced to vacate because the owner delisted the property. The owner had already informed Nestaway, yet Nestaway never communicated this to me. I kept asking for clarification while the owner was pressuring me to move out, and during this period I faced serious mental harassment and financial loss.
There is no clause in their agreement protecting tenants in such situations — the owner keeps the property, and Nestaway keeps their full service fee (one month’s rent) even though I barely got to stay for two months and had to go through a traumatic experience.
To make things worse, they deducted charges for house repairs that already existed before my move-in — despite me providing proof of this. They also deducted cleaning charges that were never mentioned before or in the signed agreement.
Throughout this ordeal, the area manager stopped responding, and the support team was unhelpful, taking days to reply or not responding at all. Nestaway seems to prioritize deductions and fees over fair treatment of tenants, and it genuinely feels like a scam when tenants are left to bear all the losses with no accountability.
Overall, this has been a highly unprofessional and distressing experience. I would strongly advise anyone in Bangalore considering Nestaway to think twice before trusting them with your money or peace of mind.
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Response from developer
Hi There, We’re sorry to hear about your imperfect experience with us. We’d like to take a closer look at this. Please share your registered details, so we can check this for you.
Hassle-free Experience by Punit Kumar (Zonal Head at Nestaway)
I’m based in the U.S., and managing property remotely isn’t easy without someone trustworthy — but thanks to Punit Kumar, Zonal Head at Nestaway, he ensured the entire process was handled flawlessly. He took complete ownership of my flat in Mira Road (Thane) — from police verification and document collection to tenant agreement and move-in coordination — all completed within the stipulated timeframe.
What stood out most was his communication, not only keeping me updated every step of the way, but also working closely with my family in Mira Road to ensure everything was in order. It’s rare to find someone this reliable and detail-oriented.
Punit is truly an asset to Nestaway, and I sincerely hope his dedication and work ethic are recognized by his leadership. Highly recommend Punit & Nestaway ‘s Service when renting an house to get the best deal & support.
What stood out most was his communication, not only keeping me updated every step of the way, but also working closely with my family in Mira Road to ensure everything was in order. It’s rare to find someone this reliable and detail-oriented.
Punit is truly an asset to Nestaway, and I sincerely hope his dedication and work ethic are recognized by his leadership. Highly recommend Punit & Nestaway ‘s Service when renting an house to get the best deal & support.
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Response from developer
Hi Ashish, thank you for reviewing us. You made our day! If you are happy with our services, please recommend us to your friends/family and earn INR 2500/- rupees for every successful referral. For more details visit: https://bit.ly/3edFjg2
