Never Use this Shady App
This the worst service that they provide to the customers. They are not here to help you but they are here to steal your money. They charge hefty amount for rent agreement renewable (2500) per person like literally it can be done in 500 rupees . They increase your deposit amount in mid year . The area manager keeps on giving you fake hopes that it will be resolved. Moreover it has worst customer care support. I keep on raising the support tickets and they keep on resolving them without even talking with me. Who so ever is reading this review please do not repeat the mistake that i have done . It is better to rent the house with the help
Of a local broker than using this pathetic app. I have decided to move out of their property but i am concerned about the security money that i have deposited. They are gonna try to deduct as much money as possible from my deposited amount.
Of a local broker than using this pathetic app. I have decided to move out of their property but i am concerned about the security money that i have deposited. They are gonna try to deduct as much money as possible from my deposited amount.
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Security deposit and fraud
Nestaway is the worst company to be honest. I have paid security deposit, instead of returning any money they are asking extra 5.5k from me. The notice period is coming as a shortfall of 14 days, but in the dashboard it is reflecting as 7 days extra! So they are charging extra money in the name of not serving notice period. They have also mailed me that they will take legal action if I fail to pay the money. Now coming to settlement charges, they are asking for unnecessary charges like extra one month charge for painting (low quality coming off easily), for cleaning (which is a basic necessity) they are deducting 2999, pest control (only 4-5 small cockroaches in the kitchen, hit spray will be enough) they are charging 1999, taps are in perfect condition they are still charging so much. Every time these fraud companies theatre us and rob money from us. I think now it is time we, the consumers need to take a stand and complain against them. Let us take legal action this time. I have found too many complaints against nestaway, I think its time to fight against this fraud company together. I have raised several complaints but no actions were taken. Better to take rented apartments by paying brokerage than relying on nestaway. Please don’t do this mistake like me. Go to google check reviews and then take decision. They are cheaters. I’m not the only one saying this. You can check google reviews. #boycottnestaway
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Worst service and unprofessional
I have lived for 1.5years, starting from checkin, they are only intrested in geeting the advance. The property manager doesnot care about checkin process the flat was not cleaned and messy even after repeated calls there was no proper response. I have checked-out recently and they have done multiple deductions in my security deposit stating damage even there is no damage , when taken to property manager he gave a vage reply saying iam not responsible and talk to customer care. I have raised multiple tickets and followup calls to the customer care. No one has addressed the issue. The ticket was un attended and my deposit is completely stuck in it. They have deducted unnecessary in name of damage even there js no damage and put bills as unpaid utility bills where i have paid all the bills. Please stay away from this service if you want to have a peaceful stay. Dont get trapped seeing all the fake reviews
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Worst Rental Experience – Unjustified Charges & No Refund
Nestaway always charges tenants without proper clarification for house condition or maintenance. They add unnecessary utility and move-out service charges even after all electricity and other bills are fully paid. Shockingly, even after initiating move-out, the Nestaway team still asks for agreement renewal charges.
My security deposit has not been refunded even after the promised 7-day period. Customer support is completely unhelpful and never connects you to a manager. Overall, a very frustrating experience. I would not recommend Nestaway to anyone.
My security deposit has not been refunded even after the promised 7-day period. Customer support is completely unhelpful and never connects you to a manager. Overall, a very frustrating experience. I would not recommend Nestaway to anyone.
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Worst Rental Experience with NestAway – Misleading Commitments, Excessive Charges, and Poor Support
If you are looking for a housing service that perfectly demonstrates how not to treat tenants, NestAway stands out as one of the worst. The experience begins with a heavy upfront cost—one full month’s rent taken as brokerage—creating expectations of professionalism that are never fulfilled.
False assurances are part of the problem. At the time of onboarding, I was clearly informed that proper car parking would be available. In reality, parking became a daily struggle. The space was either inadequate or poorly managed, and I consistently faced difficulties parking my vehicle. Eventually, the situation became so inconvenient that I was forced to park outside the premises, despite having chosen the property specifically based on the promise of proper parking facilities.
As the tenancy progresses, the situation only worsens. When it comes time to vacate, NestAway deducts another one month’s rent under the label of painting charges, regardless of the actual condition of the house. Customer care remains largely unresponsive, and raising complaints through their platform is intentionally complicated, making resolution nearly impossible.
The imposed six-month lock-in period further aggravates the experience. Vacating during this period results in significant financial loss. To make matters worse, updated agreements with revised terms are issued, and if a tenant does not sign them, NestAway assumes implicit consent and enforces the new terms, including rent hikes. This creates a never-ending loop where tenants are financially and contractually trapped.
Overall, the service reflects poor transparency, misleading commitments, and unfair practices. Based on this harsh reality, it is strongly advised to avoid NestAway’s services and learn from the experiences of others before making such commitments.
False assurances are part of the problem. At the time of onboarding, I was clearly informed that proper car parking would be available. In reality, parking became a daily struggle. The space was either inadequate or poorly managed, and I consistently faced difficulties parking my vehicle. Eventually, the situation became so inconvenient that I was forced to park outside the premises, despite having chosen the property specifically based on the promise of proper parking facilities.
As the tenancy progresses, the situation only worsens. When it comes time to vacate, NestAway deducts another one month’s rent under the label of painting charges, regardless of the actual condition of the house. Customer care remains largely unresponsive, and raising complaints through their platform is intentionally complicated, making resolution nearly impossible.
The imposed six-month lock-in period further aggravates the experience. Vacating during this period results in significant financial loss. To make matters worse, updated agreements with revised terms are issued, and if a tenant does not sign them, NestAway assumes implicit consent and enforces the new terms, including rent hikes. This creates a never-ending loop where tenants are financially and contractually trapped.
Overall, the service reflects poor transparency, misleading commitments, and unfair practices. Based on this harsh reality, it is strongly advised to avoid NestAway’s services and learn from the experiences of others before making such commitments.
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Important
We had a very disappointing experience with NestAway regarding our stay at a property in Hosapalya (HSR Layout) from February 2025 to October 4, 2025.
We paid a ₹49,500 deposit, and at the time of move-in, the area property manager was very responsive. However, after move-in, his attitude completely changed — he became unresponsive, careless, and never addressed our concerns properly.
Initially, we were told no water bill by the property manager, but later the owner asked us to pay both water and electricity bills, which we still agreed to.
During move-out, the experience got much worse:
The property manager did not respond to our calls or messages.
The inspection was postponed multiple times and finally conducted on October 8, 2025, without our presence, even though our move-out date was clearly given as October 4, 2025, 11 AM.
After this, NestAway deducted unreasonable charges from our deposit, including:
Painting: ₹16,500
Water + Electricity: ₹2,500 (actual bill was ₹500 + ₹36)
Repairs & Cleaning: Around ₹6,000 for things like shower, tap, and regulator — which were already faulty when we moved in and had been reported to the manager.
After all deductions, we are receiving only ₹21,000 out of ₹49,500, which is unfair and unacceptable.
We contacted around 10 customer support agents, raised multiple tickets, and every single one was closed without proper resolution.
NestAway needs to treat tenants fairly during move-out, just as they do during move-in. Once they collect rent and deposit, they stop responding.
This has been a terrible experience with an unresponsive property manager and unhelpful customer service.
Would never recommend NestAway to anyone based on this experience.
We paid a ₹49,500 deposit, and at the time of move-in, the area property manager was very responsive. However, after move-in, his attitude completely changed — he became unresponsive, careless, and never addressed our concerns properly.
Initially, we were told no water bill by the property manager, but later the owner asked us to pay both water and electricity bills, which we still agreed to.
During move-out, the experience got much worse:
The property manager did not respond to our calls or messages.
The inspection was postponed multiple times and finally conducted on October 8, 2025, without our presence, even though our move-out date was clearly given as October 4, 2025, 11 AM.
After this, NestAway deducted unreasonable charges from our deposit, including:
Painting: ₹16,500
Water + Electricity: ₹2,500 (actual bill was ₹500 + ₹36)
Repairs & Cleaning: Around ₹6,000 for things like shower, tap, and regulator — which were already faulty when we moved in and had been reported to the manager.
After all deductions, we are receiving only ₹21,000 out of ₹49,500, which is unfair and unacceptable.
We contacted around 10 customer support agents, raised multiple tickets, and every single one was closed without proper resolution.
NestAway needs to treat tenants fairly during move-out, just as they do during move-in. Once they collect rent and deposit, they stop responding.
This has been a terrible experience with an unresponsive property manager and unhelpful customer service.
Would never recommend NestAway to anyone based on this experience.
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Disappointing Experience with Unfair Deductions
As a user of the Nestaway app, my experience has been highly disappointing due to their unethical practices and lack of transparency, particularly regarding deposit deductions. After moving out, I was shocked to see unnecessary and inflated deductions from my security deposit. For instance, my electricity bill was ₹988, but Nestaway deducted ₹1100, with no clear justification for the additional amount. This kind of arbitrary deduction feels like an exploitative practice, leaving tenants frustrated and cheated.
What’s more concerning is that my experience is not isolated. A quick look at social media platforms reveals numerous similar complaints from other users, highlighting a pattern of unfair deductions and poor customer service. Despite this widespread negative feedback, Nestaway seems unresponsive to addressing these issues, which adds to the sense of helplessness for consumers.
The app itself may offer convenience for finding rentals, but these unethical financial practices overshadow any benefits. As a consumer, it’s disheartening to feel powerless against such unfair treatment. I strongly urge potential users to be cautious and thoroughly review the terms before engaging with Nestaway. Transparency and accountability need significant improvement for this platform to regain trust.
What’s more concerning is that my experience is not isolated. A quick look at social media platforms reveals numerous similar complaints from other users, highlighting a pattern of unfair deductions and poor customer service. Despite this widespread negative feedback, Nestaway seems unresponsive to addressing these issues, which adds to the sense of helplessness for consumers.
The app itself may offer convenience for finding rentals, but these unethical financial practices overshadow any benefits. As a consumer, it’s disheartening to feel powerless against such unfair treatment. I strongly urge potential users to be cautious and thoroughly review the terms before engaging with Nestaway. Transparency and accountability need significant improvement for this platform to regain trust.
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Terrible experience
My experience with Nestaway Bangalore has been extremely disappointing and stressful.
Within just two months of moving into the property, I was forced to vacate because the owner delisted the property. The owner had already informed Nestaway, yet Nestaway never communicated this to me. I kept asking for clarification while the owner was pressuring me to move out, and during this period I faced serious mental harassment and financial loss.
There is no clause in their agreement protecting tenants in such situations — the owner keeps the property, and Nestaway keeps their full service fee (one month’s rent) even though I barely got to stay for two months and had to go through a traumatic experience.
To make things worse, they deducted charges for house repairs that already existed before my move-in — despite me providing proof of this. They also deducted cleaning charges that were never mentioned before or in the signed agreement.
Throughout this ordeal, the area manager stopped responding, and the support team was unhelpful, taking days to reply or not responding at all. Nestaway seems to prioritize deductions and fees over fair treatment of tenants, and it genuinely feels like a scam when tenants are left to bear all the losses with no accountability.
Overall, this has been a highly unprofessional and distressing experience. I would strongly advise anyone in Bangalore considering Nestaway to think twice before trusting them with your money or peace of mind.
Within just two months of moving into the property, I was forced to vacate because the owner delisted the property. The owner had already informed Nestaway, yet Nestaway never communicated this to me. I kept asking for clarification while the owner was pressuring me to move out, and during this period I faced serious mental harassment and financial loss.
There is no clause in their agreement protecting tenants in such situations — the owner keeps the property, and Nestaway keeps their full service fee (one month’s rent) even though I barely got to stay for two months and had to go through a traumatic experience.
To make things worse, they deducted charges for house repairs that already existed before my move-in — despite me providing proof of this. They also deducted cleaning charges that were never mentioned before or in the signed agreement.
Throughout this ordeal, the area manager stopped responding, and the support team was unhelpful, taking days to reply or not responding at all. Nestaway seems to prioritize deductions and fees over fair treatment of tenants, and it genuinely feels like a scam when tenants are left to bear all the losses with no accountability.
Overall, this has been a highly unprofessional and distressing experience. I would strongly advise anyone in Bangalore considering Nestaway to think twice before trusting them with your money or peace of mind.
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Worst Experience
They are the worst company ever. I moved into the house that had a cockroach issue and obviously I did not get to know about that issue becausr I visited during day and cockroaches were nocturnal. There were cockroaches on my bed and in my closet. They did not help me with cleaning at all. Since the house was not in liveable condition because of me not even being able to sleep in peace due to the cockroach issue, I shifted and they did not refund me a single penny from my Security Deposit. Please avoid this company, they are the worst and will squeeze every penny out of you. It was their duty to provide a clean home but they provided one with roaches and when I asked them to clean it, they charged extra for that. Shameless behaviour!! Ruined my stay, didnt refund a single penny and even had the audacity to charge me for a service which was their duty to provide. Please avoid them and never book a property with them
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Hassle-free Experience by Punit Kumar (Zonal Head at Nestaway)
I’m based in the U.S., and managing property remotely isn’t easy without someone trustworthy — but thanks to Punit Kumar, Zonal Head at Nestaway, he ensured the entire process was handled flawlessly. He took complete ownership of my flat in Mira Road (Thane) — from police verification and document collection to tenant agreement and move-in coordination — all completed within the stipulated timeframe.
What stood out most was his communication, not only keeping me updated every step of the way, but also working closely with my family in Mira Road to ensure everything was in order. It’s rare to find someone this reliable and detail-oriented.
Punit is truly an asset to Nestaway, and I sincerely hope his dedication and work ethic are recognized by his leadership. Highly recommend Punit & Nestaway ‘s Service when renting an house to get the best deal & support.
What stood out most was his communication, not only keeping me updated every step of the way, but also working closely with my family in Mira Road to ensure everything was in order. It’s rare to find someone this reliable and detail-oriented.
Punit is truly an asset to Nestaway, and I sincerely hope his dedication and work ethic are recognized by his leadership. Highly recommend Punit & Nestaway ‘s Service when renting an house to get the best deal & support.
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No refund of Security deposits- Worst experience
This app is a complete joke. Don’t be fooled into thinking it’s here to help you find a home, especially if you’re new to a city. The brokers tied to this platform aren’t here for you—they’re just like every other shady local broker out there. Worse, they act like the owner’s personal pet, only listening to them and completely ignoring tenants. You’re not a customer to them—you’re just a walking wallet.
They’ll happily take a massive chunk of your money under the illusion of “service,” but when it comes time to support you—like when you raise serious concerns about your safety in the locality—you’ll get NOTHING. No support. No sympathy. And definitely no refund. You could be living in the most unsafe place ever, but as long as the owner says it’s fine, the app doesn’t care. Your deposit? Kiss it goodbye. They’ll sit on it like vultures on a carcass.
This app should be acting as a neutral platform treating both owners and tenants equally, but instead, it shamelessly sides with the owners every single time. It’s not a service—it’s a trap. Stay far, far away unless you want to pay a premium to be ignored and exploited.
They’ll happily take a massive chunk of your money under the illusion of “service,” but when it comes time to support you—like when you raise serious concerns about your safety in the locality—you’ll get NOTHING. No support. No sympathy. And definitely no refund. You could be living in the most unsafe place ever, but as long as the owner says it’s fine, the app doesn’t care. Your deposit? Kiss it goodbye. They’ll sit on it like vultures on a carcass.
This app should be acting as a neutral platform treating both owners and tenants equally, but instead, it shamelessly sides with the owners every single time. It’s not a service—it’s a trap. Stay far, far away unless you want to pay a premium to be ignored and exploited.
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Experience with NestAway
Hi This is sheik here
I had a very bad experience with NestAway management where they handed over me the room with all equipment in damaged way by promising will be repaired later once joined but they never responded to my calls nor took initiative to repair the things. At last after fed up with the NestAway I have decided to move-out and during my checkout they were unnecessary imposed 20k charges for already damaged and repaired things when I try to reach out them for explanation none of they were responding. They were not at all ready to refund my depository amount 15k which I have paid during check in.
I strongly recommend don’t join the flat or sharing rooms through NestAway. Stay away and stay safe and don’t test your patience with these unprofessional people and the management. It’s completely a fraud to loot your money .
I had a very bad experience with NestAway management where they handed over me the room with all equipment in damaged way by promising will be repaired later once joined but they never responded to my calls nor took initiative to repair the things. At last after fed up with the NestAway I have decided to move-out and during my checkout they were unnecessary imposed 20k charges for already damaged and repaired things when I try to reach out them for explanation none of they were responding. They were not at all ready to refund my depository amount 15k which I have paid during check in.
I strongly recommend don’t join the flat or sharing rooms through NestAway. Stay away and stay safe and don’t test your patience with these unprofessional people and the management. It’s completely a fraud to loot your money .
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Nestaway
I've been charged 6 days late payment charges due to my irrugular payment Aishwarya from cc team helped me to waive off charges thank you
Avoid
Very lousy team. The first executive made tall promises, got the property uploaded on the website promptly and probably after meeting that target wanted to sleep. Would not care to respond, correct the mistakes in the entry for over a month! (Same case with the customer care emails), and eventually ghost me. And two months later I get an email you have a new RM and another email that your property is getting off boarded. To clear the confusion I call up the new RM who assures this cannot happen unless you request it (which I hadn’t) he promised to look into it, got me to write him an email and then lost after that. Customer again lost again too. I wonder are they lazy or just have anything personal against me?
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P
Im so grateful for Parvez Ahmed assistance with Nestaway he was always available to answer my questions and helped me find a great place!
Say no to nestaway
Recently, I stumbled upon this app while searching for a rental apartment in Navi Mumbai. After reading some seemingly genuine reviews, I booked a visit to a property in Sector 28, Vashi, which was listed as "posted by owner." I had high hopes and was even prepared to make an advance payment through the website. Fortunately, I chose to visit the property first.
I received a contact number for the person who was supposed to show me around. The day before the visit, I called and discovered that the property had been off the market for over a month. To my surprise, the contact number belonged to a dealer from NestAway, not the owner as advertised. The dealer claimed he had other properties nearby and promised to call back within half an hour. My husband tried to reach him multiple times, but his line was constantly busy.
When I confronted him about the misleading listing, I learned that most of the properties posted as "by owner" were actually handled by NestAway agents. A couple of days later, I received another call from the agency, offering to find me a property if I was willing to pay them a commission.
This website is a complete scam and a waste of time. None of the properties listed are genuinely available, and it’s clear most of the reviews are fake. I’m just grateful I didn't make an advance payment for a property that was unavailable for over a month. Save yourself the trouble and hire a genuine agent instead of relying on this fraudulent app.
I received a contact number for the person who was supposed to show me around. The day before the visit, I called and discovered that the property had been off the market for over a month. To my surprise, the contact number belonged to a dealer from NestAway, not the owner as advertised. The dealer claimed he had other properties nearby and promised to call back within half an hour. My husband tried to reach him multiple times, but his line was constantly busy.
When I confronted him about the misleading listing, I learned that most of the properties posted as "by owner" were actually handled by NestAway agents. A couple of days later, I received another call from the agency, offering to find me a property if I was willing to pay them a commission.
This website is a complete scam and a waste of time. None of the properties listed are genuinely available, and it’s clear most of the reviews are fake. I’m just grateful I didn't make an advance payment for a property that was unavailable for over a month. Save yourself the trouble and hire a genuine agent instead of relying on this fraudulent app.
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Big scammers
I’m staying in Nestaway from past 1 year and faced lot of problems Never ever take a room with them because the customer service they are providing is very bad because I called them more than 6 time they solved the problem after 2 3 months. But for rent they will call you on the right time . Better you can take a room directly from any builders floor so that you can directly connect with owners. Nestaway you have to pay the rent prepaid every month in builders floor you can pay the rent after the month and also Nestaway will take a service charge of 10 k from you at the time of moving in better you can give that cash to some brokers and they will provide you good rooms also you can call them if you have any problems . In Nestaway if you call the salesman who gave the room to you they will tell I don’t know anything sir you call customer care that’s all they will say. So better don’t take the room from Nestaway u find a good broker and pay him he will help you to get a good room
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Exceptional Stay at Nest-away Apartments: A Home Away from Home.
I recently joined at nestaway Apartment in Hyderabad and having a fantastic experience. The apartment was impeccably clean, and the amenities provided made my stay very comfortable. The location was convenient with public transportation. The staff were incredibly friendly and always willing to help with any queries I had especially miss. Ratna Jupalli. I also appreciated how quickly maintenance issues were addressing during my stay. Overall, my time at nestaway Apartment in Hyderabad is wonderful, and I would highly recommend it to anyone looking for a great place to stay in the area.
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Fraud
Its better to go directly with owner and get your security deposit back I stayed in nestaway property for about 5 years Additional unwanted charges from my security deposit I would like to underline the point again that NESTAWAY DID NOT PAINTED THE HOUSE when i moved during 2019, Recently that is 10 or 11 months ago owner repainted the whole house as Nestaway did not contacted me or owner a single time for the maintenance (Though Nestaway is charging Fee for the same) ***************************************************************** I would like underline the point that in 2019 it was also mentioned by one of the nestaway area supervisor who assisted for my move in that Nestaway is not going to charge any painting charge as i got the non painted house where as i stayed in the same house for 4 years. As currently i have only the copy of 1st page of rental agreement policy page photo is not with me, If nestaway is having i would like to request to share it with me. later point nestaway policy might have renewed i missed to notice it as i was already having confirmation in my agreement. ***************************************************************** Now Im asking about this all from 9 days + continuously following up Nestaway always claimed that they still they did not get the refund back from owner but owner already refunded the money back on 11 June 2024. ************Summarizing*********** Now my concern is since i did not get the painted house from nestaway why i need to pay additional charges? Since im following up from 10 days nestaway did not respond me always borrowed time now you are claiming that house is now repainted by nestaway. The thing is why nestaway did not contacted me all these days? why they contacted me today after repainting ? Is it your strategy to steel money from customers ? or to make profit illegally ? Guys be careful when you go with Nestaway
Still they did not refunded my security deposit
Still they did not refunded my security deposit
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Fraud charges applied while moving out
I have had utilised nestaway as a tenant for almost 2 years. One thing ghat i can say for sure that i would recommend it to an enemy who would lose his peace of life while moving in and moving out.
We booked a home for 25k rent + maintenance for which they later increased the rent. Weirds things while moving in:
1. Tenant has to pay for documentation and rental agreement
2. Irrespective of what date you give(even of you give their suggested date), the house is never ready on time. We hd the painting being done till 3 days after moving in. The repairs/maintenance went on for a month after moving in.
3. They will cheat you for any money they can get. For instance: as per the rule, you get a freshly painted house. But by their definition, balcony is outside the house, so its not included. You can get it done by paying more.
The list is long.
Similar experience while moving out of a very well kept and maintained flat:
1. If you house rent is 28k and the new quotes rent (for the person who would move in after you) is 40k, they will deduct 40k from security as painting charges.
2. They will come back with an outstanding from 2 years back (which you were asked to pay in cash directly to the society maintenance committee) stating that thats pending. Were you guys sleeping for 2 years if you think it was pending. Irrespective of if the maintenance committee confirming no dues from your end, they will torture you with calls and mails until you cave in.
3. If you are lucky enough to dig out 2 year old receipts, and ask them to return the amount, they will go deaf and dumb. It would be a herculean task to get them to respond.
Several other charges as such and no escalation matrix in place. We once had a call where i mentioned that i might have to file a case in consumer forum if this goes on the same way with no resolution, the support lady just chuckled. Thats the level of customer support you can expect.
Simply horrendous.
We booked a home for 25k rent + maintenance for which they later increased the rent. Weirds things while moving in:
1. Tenant has to pay for documentation and rental agreement
2. Irrespective of what date you give(even of you give their suggested date), the house is never ready on time. We hd the painting being done till 3 days after moving in. The repairs/maintenance went on for a month after moving in.
3. They will cheat you for any money they can get. For instance: as per the rule, you get a freshly painted house. But by their definition, balcony is outside the house, so its not included. You can get it done by paying more.
The list is long.
Similar experience while moving out of a very well kept and maintained flat:
1. If you house rent is 28k and the new quotes rent (for the person who would move in after you) is 40k, they will deduct 40k from security as painting charges.
2. They will come back with an outstanding from 2 years back (which you were asked to pay in cash directly to the society maintenance committee) stating that thats pending. Were you guys sleeping for 2 years if you think it was pending. Irrespective of if the maintenance committee confirming no dues from your end, they will torture you with calls and mails until you cave in.
3. If you are lucky enough to dig out 2 year old receipts, and ask them to return the amount, they will go deaf and dumb. It would be a herculean task to get them to respond.
Several other charges as such and no escalation matrix in place. We once had a call where i mentioned that i might have to file a case in consumer forum if this goes on the same way with no resolution, the support lady just chuckled. Thats the level of customer support you can expect.
Simply horrendous.
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