NestAway Reviews: Is It Legit?

NestAway
NestAway
Nestaway Technologies Private Limited

Customer Experience

Positive experience42.7% of reviews
Neutral2.4% of reviews
Negative experience54.8% of reviews

~ Based on 124 written reviews from the US App Store.

Is NestAway Safe?

NestAway appears mostly safe based on user ratings. AppsHunter Safety Score for NestAway is 74/100.

This assessment is based on 171 user ratings, with an App Store average of 3.7/5.

Safety Analysis

69.0% of ratings point to a safe experience
4.1% of ratings suggest some concerns
26.9% of ratings point to a risky experience

~ Based on 171 App Store ratings for NestAway.

Is NestAway Legit?

NestAway appears to be a legitimate app. AppsHunter Legitimacy Score for NestAway is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst experience, worst app and worst service

THEY DONT GIVE A SINGULAR F TO THEIR CLIENTS. I paid deposit, police verification charge, nestaway charge(brokerage) and all other charges, two days before shifting. I was supposed to move on 5th October but was told that they will meed 2 more days to get the agreement since it is government site. I stayed at my Friends flat. On Wednesday, agent said that he has got the agreement but society has now changed the rules and now they won’t allow 4th person in a 3bhk flat. I said i have adjusted for 3 says give me my refund then the agent said that give us one more day we have called the flat owner and we will definitely provide you with the stay but as expected they denied on friday as well. I stayed at my friends flat for whole week and then when I asked for refund Nestaway said that I will get refund in few days but today is 12th day and I still have not received my refund. I had to search for a flat and now i want to pay the deposit but since i don’t have got the refund I am not able to shift there as well. I am so unhappy with the Nestaway. This is the worst experience one could ever have. Till date I am struggling to find a place for me to stay. PLEASE DON’ GET IN THIS TRAP. THIS APP IS TOTALLY FAKE AND MONEY MAKING COMPANY. THEY DO NOT CARE ABOUT THE PERSON WHO IS KEEPI NY TRUST IN THEIR APP. WORST EXPERIENCE.
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Response from developer

This is certainly not the experience we strive to provide. To help us investigate the matter and assist you promptly, please share your registered details through this form: https://bit.ly/3b3jzmb. Our team will prioritize your concern and get back to you with an update at the earliest.

Pathetic organisation

Nestaway is the worst company to be honest. I have paid security deposit, instead of returning any money they are asking extra 5.5k from me. The notice period is coming as a shortfall of 14 days, but in the dashboard it is reflecting as 7 days extra! So they are charging extra money in the name of not serving notice period. They have also mailed me that they will take legal action if I fail to pay the money.
Now coming to settlement charges, they are asking for unnecessary charges like extra one month charge for painting (low quality coming off easily), for cleaning (which is a basic necessity) they are deducting 2999, pest control (only 4-5 small cockroaches in the kitchen, hit spray will be enough) they are charging 1999, taps are in perfect condition they are still charging so much.
Every time these fraud companies theatre us and rob money from us. I think now it is time we, the consumers need to take a stand and complain against them. Let us take legal action this time. I have found too many complaints against nestaway, I think its time to fight against this fraud company together.
I have raised several complaints but no actions were taken. Better to take rented apartments by paying brokerage than relying on nestaway. Please don’t mistake like me. Check the review on Playstore or Appstore before making any booking
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Response from developer

This is certainly not the experience we strive to provide. To help us investigate the matter and assist you promptly, please share your registered details through this form: https://bit.ly/3b3jzmb. Our team will prioritize your concern and get back to you with an update at the earliest.

Never Use this Shady App

This the worst service that they provide to the customers. They are not here to help you but they are here to steal your money. They charge hefty amount for rent agreement renewable (2500) per person like literally it can be done in 500 rupees . They increase your deposit amount in mid year . The area manager keeps on giving you fake hopes that it will be resolved. Moreover it has worst customer care support. I keep on raising the support tickets and they keep on resolving them without even talking with me. Who so ever is reading this review please do not repeat the mistake that i have done . It is better to rent the house with the help
Of a local broker than using this pathetic app. I have decided to move out of their property but i am concerned about the security money that i have deposited. They are gonna try to deduct as much money as possible from my deposited amount.
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Security deposit and fraud

Nestaway is the worst company to be honest. I have paid security deposit, instead of returning any money they are asking extra 5.5k from me. The notice period is coming as a shortfall of 14 days, but in the dashboard it is reflecting as 7 days extra! So they are charging extra money in the name of not serving notice period. They have also mailed me that they will take legal action if I fail to pay the money. Now coming to settlement charges, they are asking for unnecessary charges like extra one month charge for painting (low quality coming off easily), for cleaning (which is a basic necessity) they are deducting 2999, pest control (only 4-5 small cockroaches in the kitchen, hit spray will be enough) they are charging 1999, taps are in perfect condition they are still charging so much. Every time these fraud companies theatre us and rob money from us. I think now it is time we, the consumers need to take a stand and complain against them. Let us take legal action this time. I have found too many complaints against nestaway, I think its time to fight against this fraud company together. I have raised several complaints but no actions were taken. Better to take rented apartments by paying brokerage than relying on nestaway. Please don’t do this mistake like me. Go to google check reviews and then take decision. They are cheaters. I’m not the only one saying this. You can check google reviews. #boycottnestaway
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Response from developer

Hi There, we’re sorry to hear about your imperfect experience with us, We take such concerns seriously and would like to understand the details of your experience. Please share your registered contact details and any relevant information regarding the issue. We will review the matter thoroughly and assist you accordingly. We look forward to hearing from you.

Worst service and unprofessional

I have lived for 1.5years, starting from checkin, they are only intrested in geeting the advance. The property manager doesnot care about checkin process the flat was not cleaned and messy even after repeated calls there was no proper response. I have checked-out recently and they have done multiple deductions in my security deposit stating damage even there is no damage , when taken to property manager he gave a vage reply saying iam not responsible and talk to customer care. I have raised multiple tickets and followup calls to the customer care. No one has addressed the issue. The ticket was un attended and my deposit is completely stuck in it. They have deducted unnecessary in name of damage even there js no damage and put bills as unpaid utility bills where i have paid all the bills. Please stay away from this service if you want to have a peaceful stay. Dont get trapped seeing all the fake reviews
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Worst Rental Experience – Unjustified Charges & No Refund

Nestaway always charges tenants without proper clarification for house condition or maintenance. They add unnecessary utility and move-out service charges even after all electricity and other bills are fully paid. Shockingly, even after initiating move-out, the Nestaway team still asks for agreement renewal charges.

My security deposit has not been refunded even after the promised 7-day period. Customer support is completely unhelpful and never connects you to a manager. Overall, a very frustrating experience. I would not recommend Nestaway to anyone.
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Worst Rental Experience with NestAway – Misleading Commitments, Excessive Charges, and Poor Support

If you are looking for a housing service that perfectly demonstrates how not to treat tenants, NestAway stands out as one of the worst. The experience begins with a heavy upfront cost—one full month’s rent taken as brokerage—creating expectations of professionalism that are never fulfilled.
False assurances are part of the problem. At the time of onboarding, I was clearly informed that proper car parking would be available. In reality, parking became a daily struggle. The space was either inadequate or poorly managed, and I consistently faced difficulties parking my vehicle. Eventually, the situation became so inconvenient that I was forced to park outside the premises, despite having chosen the property specifically based on the promise of proper parking facilities.
As the tenancy progresses, the situation only worsens. When it comes time to vacate, NestAway deducts another one month’s rent under the label of painting charges, regardless of the actual condition of the house. Customer care remains largely unresponsive, and raising complaints through their platform is intentionally complicated, making resolution nearly impossible.
The imposed six-month lock-in period further aggravates the experience. Vacating during this period results in significant financial loss. To make matters worse, updated agreements with revised terms are issued, and if a tenant does not sign them, NestAway assumes implicit consent and enforces the new terms, including rent hikes. This creates a never-ending loop where tenants are financially and contractually trapped.
Overall, the service reflects poor transparency, misleading commitments, and unfair practices. Based on this harsh reality, it is strongly advised to avoid NestAway’s services and learn from the experiences of others before making such commitments.
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Important

We had a very disappointing experience with NestAway regarding our stay at a property in Hosapalya (HSR Layout) from February 2025 to October 4, 2025.

We paid a ₹49,500 deposit, and at the time of move-in, the area property manager was very responsive. However, after move-in, his attitude completely changed — he became unresponsive, careless, and never addressed our concerns properly.

Initially, we were told no water bill by the property manager, but later the owner asked us to pay both water and electricity bills, which we still agreed to.

During move-out, the experience got much worse:

The property manager did not respond to our calls or messages.

The inspection was postponed multiple times and finally conducted on October 8, 2025, without our presence, even though our move-out date was clearly given as October 4, 2025, 11 AM.

After this, NestAway deducted unreasonable charges from our deposit, including:

Painting: ₹16,500

Water + Electricity: ₹2,500 (actual bill was ₹500 + ₹36)

Repairs & Cleaning: Around ₹6,000 for things like shower, tap, and regulator — which were already faulty when we moved in and had been reported to the manager.



After all deductions, we are receiving only ₹21,000 out of ₹49,500, which is unfair and unacceptable.

We contacted around 10 customer support agents, raised multiple tickets, and every single one was closed without proper resolution.

NestAway needs to treat tenants fairly during move-out, just as they do during move-in. Once they collect rent and deposit, they stop responding.

This has been a terrible experience with an unresponsive property manager and unhelpful customer service.
Would never recommend NestAway to anyone based on this experience.
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Disappointing Experience with Unfair Deductions

As a user of the Nestaway app, my experience has been highly disappointing due to their unethical practices and lack of transparency, particularly regarding deposit deductions. After moving out, I was shocked to see unnecessary and inflated deductions from my security deposit. For instance, my electricity bill was ₹988, but Nestaway deducted ₹1100, with no clear justification for the additional amount. This kind of arbitrary deduction feels like an exploitative practice, leaving tenants frustrated and cheated.

What’s more concerning is that my experience is not isolated. A quick look at social media platforms reveals numerous similar complaints from other users, highlighting a pattern of unfair deductions and poor customer service. Despite this widespread negative feedback, Nestaway seems unresponsive to addressing these issues, which adds to the sense of helplessness for consumers.

The app itself may offer convenience for finding rentals, but these unethical financial practices overshadow any benefits. As a consumer, it’s disheartening to feel powerless against such unfair treatment. I strongly urge potential users to be cautious and thoroughly review the terms before engaging with Nestaway. Transparency and accountability need significant improvement for this platform to regain trust.
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Response from developer

Hi Amit Gadaley, We’re sorry to hear about your imperfect experience with us. We’d like to take a closer look at this. Please share your registered details so we can check this for you.

Terrible experience

My experience with Nestaway Bangalore has been extremely disappointing and stressful.
Within just two months of moving into the property, I was forced to vacate because the owner delisted the property. The owner had already informed Nestaway, yet Nestaway never communicated this to me. I kept asking for clarification while the owner was pressuring me to move out, and during this period I faced serious mental harassment and financial loss.
There is no clause in their agreement protecting tenants in such situations — the owner keeps the property, and Nestaway keeps their full service fee (one month’s rent) even though I barely got to stay for two months and had to go through a traumatic experience.
To make things worse, they deducted charges for house repairs that already existed before my move-in — despite me providing proof of this. They also deducted cleaning charges that were never mentioned before or in the signed agreement.
Throughout this ordeal, the area manager stopped responding, and the support team was unhelpful, taking days to reply or not responding at all. Nestaway seems to prioritize deductions and fees over fair treatment of tenants, and it genuinely feels like a scam when tenants are left to bear all the losses with no accountability.
Overall, this has been a highly unprofessional and distressing experience. I would strongly advise anyone in Bangalore considering Nestaway to think twice before trusting them with your money or peace of mind.
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Response from developer

Hi There, We’re sorry to hear about your imperfect experience with us. We’d like to take a closer look at this. Please share your registered details, so we can check this for you.

Worst Experience

They are the worst company ever. I moved into the house that had a cockroach issue and obviously I did not get to know about that issue becausr I visited during day and cockroaches were nocturnal. There were cockroaches on my bed and in my closet. They did not help me with cleaning at all. Since the house was not in liveable condition because of me not even being able to sleep in peace due to the cockroach issue, I shifted and they did not refund me a single penny from my Security Deposit. Please avoid this company, they are the worst and will squeeze every penny out of you. It was their duty to provide a clean home but they provided one with roaches and when I asked them to clean it, they charged extra for that. Shameless behaviour!! Ruined my stay, didnt refund a single penny and even had the audacity to charge me for a service which was their duty to provide. Please avoid them and never book a property with them
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Hassle-free Experience by Punit Kumar (Zonal Head at Nestaway)

I’m based in the U.S., and managing property remotely isn’t easy without someone trustworthy — but thanks to Punit Kumar, Zonal Head at Nestaway, he ensured the entire process was handled flawlessly. He took complete ownership of my flat in Mira Road (Thane) — from police verification and document collection to tenant agreement and move-in coordination — all completed within the stipulated timeframe.

What stood out most was his communication, not only keeping me updated every step of the way, but also working closely with my family in Mira Road to ensure everything was in order. It’s rare to find someone this reliable and detail-oriented.

Punit is truly an asset to Nestaway, and I sincerely hope his dedication and work ethic are recognized by his leadership. Highly recommend Punit & Nestaway ‘s Service when renting an house to get the best deal & support.
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Response from developer

Hi Ashish, thank you for reviewing us. You made our day! If you are happy with our services, please recommend us to your friends/family and earn INR 2500/- rupees for every successful referral. For more details visit: https://bit.ly/3edFjg2

No refund of Security deposits- Worst experience

This app is a complete joke. Don’t be fooled into thinking it’s here to help you find a home, especially if you’re new to a city. The brokers tied to this platform aren’t here for you—they’re just like every other shady local broker out there. Worse, they act like the owner’s personal pet, only listening to them and completely ignoring tenants. You’re not a customer to them—you’re just a walking wallet.

They’ll happily take a massive chunk of your money under the illusion of “service,” but when it comes time to support you—like when you raise serious concerns about your safety in the locality—you’ll get NOTHING. No support. No sympathy. And definitely no refund. You could be living in the most unsafe place ever, but as long as the owner says it’s fine, the app doesn’t care. Your deposit? Kiss it goodbye. They’ll sit on it like vultures on a carcass.

This app should be acting as a neutral platform treating both owners and tenants equally, but instead, it shamelessly sides with the owners every single time. It’s not a service—it’s a trap. Stay far, far away unless you want to pay a premium to be ignored and exploited.
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Response from developer

Hi Alishu, we’re sorry to hear about your imperfect experience with us. We’d like to take a closer look at this. Please share your registered details, so we can check this for you

Experience with NestAway

Hi This is sheik here
I had a very bad experience with NestAway management where they handed over me the room with all equipment in damaged way by promising will be repaired later once joined but they never responded to my calls nor took initiative to repair the things. At last after fed up with the NestAway I have decided to move-out and during my checkout they were unnecessary imposed 20k charges for already damaged and repaired things when I try to reach out them for explanation none of they were responding. They were not at all ready to refund my depository amount 15k which I have paid during check in.

I strongly recommend don’t join the flat or sharing rooms through NestAway. Stay away and stay safe and don’t test your patience with these unprofessional people and the management. It’s completely a fraud to loot your money .
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Nestaway

I've been charged 6 days late payment charges due to my irrugular payment Aishwarya from cc team helped me to waive off charges thank you

Avoid

Very lousy team. The first executive made tall promises, got the property uploaded on the website promptly and probably after meeting that target wanted to sleep. Would not care to respond, correct the mistakes in the entry for over a month! (Same case with the customer care emails), and eventually ghost me. And two months later I get an email you have a new RM and another email that your property is getting off boarded. To clear the confusion I call up the new RM who assures this cannot happen unless you request it (which I hadn’t) he promised to look into it, got me to write him an email and then lost after that. Customer again lost again too. I wonder are they lazy or just have anything personal against me?
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P

Im so grateful for Parvez Ahmed assistance with Nestaway he was always available to answer my questions and helped me find a great place!

Say no to nestaway

Recently, I stumbled upon this app while searching for a rental apartment in Navi Mumbai. After reading some seemingly genuine reviews, I booked a visit to a property in Sector 28, Vashi, which was listed as "posted by owner." I had high hopes and was even prepared to make an advance payment through the website. Fortunately, I chose to visit the property first.

I received a contact number for the person who was supposed to show me around. The day before the visit, I called and discovered that the property had been off the market for over a month. To my surprise, the contact number belonged to a dealer from NestAway, not the owner as advertised. The dealer claimed he had other properties nearby and promised to call back within half an hour. My husband tried to reach him multiple times, but his line was constantly busy.

When I confronted him about the misleading listing, I learned that most of the properties posted as "by owner" were actually handled by NestAway agents. A couple of days later, I received another call from the agency, offering to find me a property if I was willing to pay them a commission.

This website is a complete scam and a waste of time. None of the properties listed are genuinely available, and it’s clear most of the reviews are fake. I’m just grateful I didn't make an advance payment for a property that was unavailable for over a month. Save yourself the trouble and hire a genuine agent instead of relying on this fraudulent app.
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Response from developer

Hi Jannat Sorathia, we’re sorry to hear about your imperfect experience with us. We’d like to take a closer look at this. Please share your registered details, so we can check this for you.

Big scammers

I’m staying in Nestaway from past 1 year and faced lot of problems Never ever take a room with them because the customer service they are providing is very bad because I called them more than 6 time they solved the problem after 2 3 months. But for rent they will call you on the right time . Better you can take a room directly from any builders floor so that you can directly connect with owners. Nestaway you have to pay the rent prepaid every month in builders floor you can pay the rent after the month and also Nestaway will take a service charge of 10 k from you at the time of moving in better you can give that cash to some brokers and they will provide you good rooms also you can call them if you have any problems . In Nestaway if you call the salesman who gave the room to you they will tell I don’t know anything sir you call customer care that’s all they will say. So better don’t take the room from Nestaway u find a good broker and pay him he will help you to get a good room
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Response from developer

Hi Fazil, we’re sorry to hear about your imperfect experience with us. We’d like to take a closer look at this. Please share your registered details, so we can check this for you.

Exceptional Stay at Nest-away Apartments: A Home Away from Home.

I recently joined at nestaway Apartment in Hyderabad and having a fantastic experience. The apartment was impeccably clean, and the amenities provided made my stay very comfortable. The location was convenient with public transportation. The staff were incredibly friendly and always willing to help with any queries I had especially miss. Ratna Jupalli. I also appreciated how quickly maintenance issues were addressing during my stay. Overall, my time at nestaway Apartment in Hyderabad is wonderful, and I would highly recommend it to anyone looking for a great place to stay in the area.
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