Worst experience, worst app and worst service
Response from developer
This is certainly not the experience we strive to provide. To help us investigate the matter and assist you promptly, please share your registered details through this form: https://bit.ly/3b3jzmb. Our team will prioritize your concern and get back to you with an update at the earliest.
Pathetic organisation
Now coming to settlement charges, they are asking for unnecessary charges like extra one month charge for painting (low quality coming off easily), for cleaning (which is a basic necessity) they are deducting 2999, pest control (only 4-5 small cockroaches in the kitchen, hit spray will be enough) they are charging 1999, taps are in perfect condition they are still charging so much.
Every time these fraud companies theatre us and rob money from us. I think now it is time we, the consumers need to take a stand and complain against them. Let us take legal action this time. I have found too many complaints against nestaway, I think its time to fight against this fraud company together.
I have raised several complaints but no actions were taken. Better to take rented apartments by paying brokerage than relying on nestaway. Please don’t mistake like me. Check the review on Playstore or Appstore before making any booking
Response from developer
This is certainly not the experience we strive to provide. To help us investigate the matter and assist you promptly, please share your registered details through this form: https://bit.ly/3b3jzmb. Our team will prioritize your concern and get back to you with an update at the earliest.
Never Use this Shady App
Of a local broker than using this pathetic app. I have decided to move out of their property but i am concerned about the security money that i have deposited. They are gonna try to deduct as much money as possible from my deposited amount.
Security deposit and fraud
Response from developer
Hi There, we’re sorry to hear about your imperfect experience with us, We take such concerns seriously and would like to understand the details of your experience. Please share your registered contact details and any relevant information regarding the issue. We will review the matter thoroughly and assist you accordingly. We look forward to hearing from you.
Worst service and unprofessional
Worst Rental Experience – Unjustified Charges & No Refund
My security deposit has not been refunded even after the promised 7-day period. Customer support is completely unhelpful and never connects you to a manager. Overall, a very frustrating experience. I would not recommend Nestaway to anyone.
Worst Rental Experience with NestAway – Misleading Commitments, Excessive Charges, and Poor Support
False assurances are part of the problem. At the time of onboarding, I was clearly informed that proper car parking would be available. In reality, parking became a daily struggle. The space was either inadequate or poorly managed, and I consistently faced difficulties parking my vehicle. Eventually, the situation became so inconvenient that I was forced to park outside the premises, despite having chosen the property specifically based on the promise of proper parking facilities.
As the tenancy progresses, the situation only worsens. When it comes time to vacate, NestAway deducts another one month’s rent under the label of painting charges, regardless of the actual condition of the house. Customer care remains largely unresponsive, and raising complaints through their platform is intentionally complicated, making resolution nearly impossible.
The imposed six-month lock-in period further aggravates the experience. Vacating during this period results in significant financial loss. To make matters worse, updated agreements with revised terms are issued, and if a tenant does not sign them, NestAway assumes implicit consent and enforces the new terms, including rent hikes. This creates a never-ending loop where tenants are financially and contractually trapped.
Overall, the service reflects poor transparency, misleading commitments, and unfair practices. Based on this harsh reality, it is strongly advised to avoid NestAway’s services and learn from the experiences of others before making such commitments.
Important
We paid a ₹49,500 deposit, and at the time of move-in, the area property manager was very responsive. However, after move-in, his attitude completely changed — he became unresponsive, careless, and never addressed our concerns properly.
Initially, we were told no water bill by the property manager, but later the owner asked us to pay both water and electricity bills, which we still agreed to.
During move-out, the experience got much worse:
The property manager did not respond to our calls or messages.
The inspection was postponed multiple times and finally conducted on October 8, 2025, without our presence, even though our move-out date was clearly given as October 4, 2025, 11 AM.
After this, NestAway deducted unreasonable charges from our deposit, including:
Painting: ₹16,500
Water + Electricity: ₹2,500 (actual bill was ₹500 + ₹36)
Repairs & Cleaning: Around ₹6,000 for things like shower, tap, and regulator — which were already faulty when we moved in and had been reported to the manager.
After all deductions, we are receiving only ₹21,000 out of ₹49,500, which is unfair and unacceptable.
We contacted around 10 customer support agents, raised multiple tickets, and every single one was closed without proper resolution.
NestAway needs to treat tenants fairly during move-out, just as they do during move-in. Once they collect rent and deposit, they stop responding.
This has been a terrible experience with an unresponsive property manager and unhelpful customer service.
Would never recommend NestAway to anyone based on this experience.
Disappointing Experience with Unfair Deductions
What’s more concerning is that my experience is not isolated. A quick look at social media platforms reveals numerous similar complaints from other users, highlighting a pattern of unfair deductions and poor customer service. Despite this widespread negative feedback, Nestaway seems unresponsive to addressing these issues, which adds to the sense of helplessness for consumers.
The app itself may offer convenience for finding rentals, but these unethical financial practices overshadow any benefits. As a consumer, it’s disheartening to feel powerless against such unfair treatment. I strongly urge potential users to be cautious and thoroughly review the terms before engaging with Nestaway. Transparency and accountability need significant improvement for this platform to regain trust.
Response from developer
Hi Amit Gadaley, We’re sorry to hear about your imperfect experience with us. We’d like to take a closer look at this. Please share your registered details so we can check this for you.
Terrible experience
Within just two months of moving into the property, I was forced to vacate because the owner delisted the property. The owner had already informed Nestaway, yet Nestaway never communicated this to me. I kept asking for clarification while the owner was pressuring me to move out, and during this period I faced serious mental harassment and financial loss.
There is no clause in their agreement protecting tenants in such situations — the owner keeps the property, and Nestaway keeps their full service fee (one month’s rent) even though I barely got to stay for two months and had to go through a traumatic experience.
To make things worse, they deducted charges for house repairs that already existed before my move-in — despite me providing proof of this. They also deducted cleaning charges that were never mentioned before or in the signed agreement.
Throughout this ordeal, the area manager stopped responding, and the support team was unhelpful, taking days to reply or not responding at all. Nestaway seems to prioritize deductions and fees over fair treatment of tenants, and it genuinely feels like a scam when tenants are left to bear all the losses with no accountability.
Overall, this has been a highly unprofessional and distressing experience. I would strongly advise anyone in Bangalore considering Nestaway to think twice before trusting them with your money or peace of mind.
Response from developer
Hi There, We’re sorry to hear about your imperfect experience with us. We’d like to take a closer look at this. Please share your registered details, so we can check this for you.
Worst Experience
Hassle-free Experience by Punit Kumar (Zonal Head at Nestaway)
What stood out most was his communication, not only keeping me updated every step of the way, but also working closely with my family in Mira Road to ensure everything was in order. It’s rare to find someone this reliable and detail-oriented.
Punit is truly an asset to Nestaway, and I sincerely hope his dedication and work ethic are recognized by his leadership. Highly recommend Punit & Nestaway ‘s Service when renting an house to get the best deal & support.
Response from developer
Hi Ashish, thank you for reviewing us. You made our day! If you are happy with our services, please recommend us to your friends/family and earn INR 2500/- rupees for every successful referral. For more details visit: https://bit.ly/3edFjg2
No refund of Security deposits- Worst experience
They’ll happily take a massive chunk of your money under the illusion of “service,” but when it comes time to support you—like when you raise serious concerns about your safety in the locality—you’ll get NOTHING. No support. No sympathy. And definitely no refund. You could be living in the most unsafe place ever, but as long as the owner says it’s fine, the app doesn’t care. Your deposit? Kiss it goodbye. They’ll sit on it like vultures on a carcass.
This app should be acting as a neutral platform treating both owners and tenants equally, but instead, it shamelessly sides with the owners every single time. It’s not a service—it’s a trap. Stay far, far away unless you want to pay a premium to be ignored and exploited.
Response from developer
Hi Alishu, we’re sorry to hear about your imperfect experience with us. We’d like to take a closer look at this. Please share your registered details, so we can check this for you
Experience with NestAway
I had a very bad experience with NestAway management where they handed over me the room with all equipment in damaged way by promising will be repaired later once joined but they never responded to my calls nor took initiative to repair the things. At last after fed up with the NestAway I have decided to move-out and during my checkout they were unnecessary imposed 20k charges for already damaged and repaired things when I try to reach out them for explanation none of they were responding. They were not at all ready to refund my depository amount 15k which I have paid during check in.
I strongly recommend don’t join the flat or sharing rooms through NestAway. Stay away and stay safe and don’t test your patience with these unprofessional people and the management. It’s completely a fraud to loot your money .
Nestaway
Avoid
P
Say no to nestaway
I received a contact number for the person who was supposed to show me around. The day before the visit, I called and discovered that the property had been off the market for over a month. To my surprise, the contact number belonged to a dealer from NestAway, not the owner as advertised. The dealer claimed he had other properties nearby and promised to call back within half an hour. My husband tried to reach him multiple times, but his line was constantly busy.
When I confronted him about the misleading listing, I learned that most of the properties posted as "by owner" were actually handled by NestAway agents. A couple of days later, I received another call from the agency, offering to find me a property if I was willing to pay them a commission.
This website is a complete scam and a waste of time. None of the properties listed are genuinely available, and it’s clear most of the reviews are fake. I’m just grateful I didn't make an advance payment for a property that was unavailable for over a month. Save yourself the trouble and hire a genuine agent instead of relying on this fraudulent app.
Response from developer
Hi Jannat Sorathia, we’re sorry to hear about your imperfect experience with us. We’d like to take a closer look at this. Please share your registered details, so we can check this for you.
Big scammers
Response from developer
Hi Fazil, we’re sorry to hear about your imperfect experience with us. We’d like to take a closer look at this. Please share your registered details, so we can check this for you.
