Abandoned
Abandonware. Hasn’t been updated in about a decade so not adapted to the screen sizes of modern phones. I think this of an iPhone 3G or something?! No support
No longer works - end of support?
For years the Neurio app worked. Sure it has some quirks but it did work. Generac for whatever reason seems as though they stripped the neurio product of features and left it now most recently no longer operation. Historical is now no longer working. As of today, can no longer get a working live wattage.
The other generac PWRview app doesn’t function with the neurio at all.
There are several options out there to self monitor the neurio system locally. All sensor values are alive and well in the device webpage, so I guess home assistant is how I’ll use this next.
Would be awesome if generac would support the neurio product and put it back into a functional state.
The other generac PWRview app doesn’t function with the neurio at all.
There are several options out there to self monitor the neurio system locally. All sensor values are alive and well in the device webpage, so I guess home assistant is how I’ll use this next.
Would be awesome if generac would support the neurio product and put it back into a functional state.
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Worked great before Generac bought Neurio
It seems that Generac has severely decreased the performance of this application and service to the point of breaking it since purchasing it from Neurio. Is Generac phasing it out? If so I am considering switching to Sense.
If this is an example of Generac commitment to quality, I must reconsider my intention to purchase additional products from Generac
If this is an example of Generac commitment to quality, I must reconsider my intention to purchase additional products from Generac
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Return this product while you have a chance
The app for this product has went downhill substantially ever since Generac bought them out. 99% of the time you can’t see any of your historical data. when contacting support they tell you to log out and log back into your account. That never works and definitely not a solution for an ongoing issue. classic planned obsolescence at play. It’s more and more painful to get the data out of the device.
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Disappointing
The app is the bare-bones basic and really doesn’t offer a full perspective of how your system is operating. We’re struggling to get the tariff information updated and have been told that Generac does not include OPPD yet in their systems.
You would expect for a system of this cost that the app would allow you to switch modes remotely on the power panel and monitor and control load shedding options for the system.
Some investment to improve the app would certainly result in happier customers.
You would expect for a system of this cost that the app would allow you to switch modes remotely on the power panel and monitor and control load shedding options for the system.
Some investment to improve the app would certainly result in happier customers.
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