Neuronic appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Neuronic is 68 out of 100 points across 7 verification signals from App Store and developer data.

Neuronic User Reviews

Name: Neuronic
Rating: 3 (2 reviews)

Neuronic

🌟 Lifestyle

💪 Health & Fitness

Customer Experience

Positive experience45.5% of reviews

Neutral9.1% of reviews

Negative experience45.5% of reviews

~ Based on 11 written reviews from the US App Store.

Is Neuronic Safe?

Not enough ratings yet to assess Neuronic.

Is Neuronic Legit?

Neuronic appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Neuronic is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Product and app are great

the app is very user-friendly and well done.

MaxVF1P1

a month ago

Frustrating app

They could make this app much more user-friendly instead of frustrating. Such as don’t sign users out! It don’t require an update, just suggest it.

47Cap

6 months ago

No Consumer Testing

Really unfortunate, this product could be wonderful but clearly the company did zero work in the user interface/usability of their product. From little design flaws, such as the helmets size adjustment being inaccessible when actually wearing the helmet, to larger software issues, such as my account getting repeatedly reset and all of my custom programs lost, this product is a disappointment. The therapy treatment itself I’ve found helpful, which is the only reason this review doesn’t get one star, but if you are looking to start photobiomodulation therapy, I would look anywhere else first.

Iahebrbeksokahebr

8 months ago

Response from developer

Hello, We’re sorry to hear that your experience hasn’t matched your expectations yet. At Neuronic, we’re committed to improving the app and device experience, and we truly value feedback from our users. To help resolve the issue you’re encountering with your custom program, please reach out to us using one of the channels below: Email: support@neuronic.online Support Line: +1 (321) 340-6733 Thank you for taking the time to share your experience. Please don’t hesitate to contact us. We’re here to help in any way we can.

Unnecessarily complex

Most people will only have 1 helmet. This app should automatically connect to that helmet whenever it detects it. It doesn’t. Further, this app requires an account registration that provides no value to the helmet user and no actual value to Neuronic. But wait - there’s more! It requires an Internet connection when it should only use Bluetooth or NFC. Why would you ever was to control your helmet from across the country? Why would you ever want someone else to control your helmet from across the country? This is a security issue- which can have health consequences for medical devices like this. It does let you define your own programs for the helmet.

CJH00011

a year ago

Awesome Update!

Love the new update with added Steps! This helmet is an integral part of our healing journey from long covid. Excellent service from start to finish. Highly recommend!

eastvanlou

a year ago

Excellent results

The results I’ve seen from doing this 5x per week are incredible. I am much more mentally agile and feel like I’ve been given another chance in life. Highly recommend it, especially if you have had brain fog.

..Jeff..

a year ago

Response from developer

So glad to hear you’re enjoying it! We’re working hard every day to bring brain wellness to the highest standards — and your feedback truly keeps us motivated. Thank you for being part of this journey with us! - Neuronic Team

Product is great, but app needs work

Amazing product! The app is generally easy to use, with the presets, but while the device is in use, it doesn’t allow the user to explore the app further.

And there is VERY little info or explanation on what each preset actually accomplishes.

The app has a long way to go…

But the device was easy to pair and to get started!

WildSteele

a year ago

Response from developer

Thank you for your feedback! We're currently working on resolving some bugs and adding new features to improve the overall user experience. Our goal is to make everything smoother and more intuitive for you. We appreciate your understanding and can’t wait to share the updates with you soon! - Neuronic Team

Love it!

This app is super easy to use and I’m seeing great results with the helmet. I’ve recommended it to my family and friends because it works great. Very pleased.

..Jeff..

a year ago

Response from developer

Amazing product

Very aesthetically pleasing

alyssaigarta

a year ago

Still has connection issues

Major disconnect / unable to connect issue seems resolved in the latest release, but once I start a program I am told the helmet is disconnected in the app (at least it does this when the app is backgrounded, I didn’t test keeping app in focus but who’s going to do that anyway?)… and only once the program is done (heard from beeps on the actual helmet), can I see if it is really disconnected or not. Please improve this all around.

Other suggestions:
1) helmet connection status indicator should always be visible in the app. And tapping it should go to helmet connection screen/setting.

2) ability to string together multiple programs in sequence. Eg I want 1 click to do Glow, and then my custom programs 1 and 2 (three programs total). Currently I have to initiate each separately.

Sal Hab

a year ago

Response from developer

Hello, thank you for your review. We recommend keeping your app updated to the latest version — we've been working hard behind the scenes to fix most of the bugs. If you still run into anything else, just drop us a line at support@neuronic.online — we're always happy to help! Thanks so much for being part of the Neuronic journey!

Device not connected every time I try to use it

The neuron light device does not remain connected to the app. Every time I get the helmet and open up the app, the app seems to think that it is connected to the device, but then when I try to start a program, it tells me to “please ensure you are connected to a device.” And then from there, it’s a long struggle of fiddling with the device and trying to pair it and stuff in order to get to work. It’s not easy, and it’s not reliable, and I have to keep resetting the helmet and stuff…. Please fix!

Sal Hab

a year ago