App glitches and bugs
App cannot be used for browsing products well. It stops showing more products doesn't go all the way to the bottom of the list. Have to use the website for browsing products. App only good for finalising the cart in the end.
Useless app
Please fix this app. Impossible to use and no good offers for members
Doesn’t work anymore
Since the revamp to Club+, neither this old app or the new one doesn’t seem to work. Old password not accepted and have tried several times to reset password on both the old and new Apps but doesn’t accept it. So cannot access my account.
So Bad.
Takes forever to open. Often logs you out for no reason. Doesn’t store your password (and your password has to be minimum 12 characters - more than nearly every banking app in the world…which, this is not). Doesn’t offer you a digital card to store in your phones wallet. Probably the worst store/club card to ever exist.
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Embarrassing!!
Ahhh yes. Another poorly designed app, horrible rewards and terrible customer experience but still being forced to join to even place an order. This launch is an absolute disaster! Signing up to an account is impossible, receive my code, put in my new password, untick communications box, then I go to submit it and I get "something went wrong" ALL DAMN DAY! I'm just trying to order my groceries! No one at your call centre can help and it's not like I can use my old login can I?....... Why touch something that was working fine? but more to the point, why prevent paying customers from shopping at your business!? The worst part is foodstuffs was aware of the issues a month before but still proceeded to launch it without fixing it! You had a golden opportunity to be better than Woolworths and you could even work that out! Let's hope this third player comes in fast!
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