Newegg User Reviews

What users say

Top reviews

I'll spend my money elsewhere

The latest update (as of June 2026) made the app horrendously slow and laggy.
*App is still garbage, I'll spend my money at places that can manage website performance in 2026, deleting.

Exceptional pc quality

Bought a pc from here and came in timely manner and really loved how everything was packaged highly recommended

App Sucks

Everything is slow, not like a couple seconds, I’m talking 30 seconds to a minute of me waiting on something I searched to finally pop up and half the time it just goes to a blank white screen that I can’t do anything on. If you’re wanting to get on Newegg hopefully you already have a pc, because it’s ******* impossible on the phone.
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Now only works in portrait mode not landscape

I like to use this app previously to shop and research PC related items and other tech accessories from my iPad but recent updates have made this app only work in portrait mode which might be great for iPhones but prefer to use this on my iPad and since I have an iPad Pro 12 inch landscape is the best user experience so find myself shopping list from Newegg because the app is just not a good experience now. Also, when loading up the portrait, only version on iPad Pro screens come up blank total black screen the app doesn’t work. If you decide to start supporting iPads again, maybe we’ll start doing business again.
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Great app not competitive

Compared to other large online retailers Newegg's prices are rather high.

Annoying Refresh

Whenever I have to switch to another app such as Safari to read more specs or reviews, this app will refresh and my search results (or the item I was looking at) are lost. I don’t understand why it does this. This app decides that what I’m searching for is not important. My business must not be important to them.
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Frustrating Shipping Policies

The “free shipping” bait and switch once Hawaii and Alaska get involved is frustrating. Terrible shipping fees, make choosing Newegg over other retailers difficult.

Extremely Slow

The latest update (as of June 2026) made the app horrendously slow and laggy.

Good app

It’s a great app I love it however recently I won’t load when I go into the app and I must switch to browser mode each time so if the devs could fix the issue that’d be nice!

Progress in reverse

Version 8.0 of this app is useless. How developers could come up with, and some business nerd (presumably) approve, this latest release is beyond me. This is no way to treat longtime customers.

Terrible performance

As of the last big update, the app is borderline unusable. It is *incredibly* slow, and I don’t know what changed. Previously, it was snappy and responsive, now it takes nearly ten seconds just to look at my cart.

The only desirable feature it has over the website is that the cart shows the total cost, including shipping and tax, before moving into the purchasing process.
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No landscape!

No landscape sucks. It’s the only way I use my iPad. Ay have to delete the app soon if not fixed. Can’t use the web site with the app installed.

Love newegg, but this build…

Been a newegg customer for 20+ years. Good company. This app build is completely horrible. It stalls, freezes and takes four times as long to move between pages than the last build. FIX IT

This app is so annoying

Any time I navigate to Newegg in my browser it redirects to the app, and I can’t disable it.

I might have liked to use the app but force feeding it makes me loath and despise it.

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Major issues on 8.0 on modern iPhones

Freezes and searches never load. Has made the app unusable.

YOU HAVE RUINED THIS APP WITH THE LATEST UPDATE! FIX IT OR TAKE IT BACK TO WHAT IT WAS

The latest update has made it impossible to load on even the most powerful iphones (17 Pro). You have destroyed Newegg and joined Best Buy in terms of performance! Fix it or lose all of us business shoppers who spend (USED TO) thousands of dollars on your app. Till you do that, we will all have to switch to Amazon!
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new app is garbage

the latest version 8.0 is terrible. it stops responding, so I am forced to use the web browser. good job on killing your own app. the previous version (6.xx) worked fine

They slowed the app down

The app used to let you go through menus and your orders very efficiently, now it’s far less responsive to taps and take way too long to load into order details and tracking information without getting stuck in a loop of the same portals

I have a account with Newegg and wen I try to sign into my account it won’t send me a verification

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Not much locations to choose from😭

So I live in Hongkong and I love gaming and I’m trying to build a new PC and I thought newegg was the best choice BUT THEY DONT DELIVER HERE