Suspension ?
Bonjour, je trouve vos vélos très bien dans l’ensemble. Par contre ce serait bien de prévoir des suspensions car les routes de Mulhouse sont par endroits en mauvais état. Merci d’avance
Doesn’t work
App doesn’t work. Incompetent designers
Really handy and efficient service!
Whether the app, or private emails I’ve received from the team about my trips. Everything has been a lovely experience. Thanks guys! ❤️
No pin sent
No pin is arriving to my US # and there's no option for other contact methods
Cannot receive an sms
Cannot sign up with a phone and no alternative option. Phone number is a uk number and provider is tuebici
Useless app. Can’t even make an account
It asks for your phone number to text you a PIN. I entered it in the correct country code format and it never texts me anything. It won’t give an option for an alternative way around it either. I can’t call anyone so I’m left unable to use this service in any way. Very disappointed.
Never sends a code
My boyfriend and I downloaded this app on two separate occasions and it would not send the “confirmation code” to either of us to create an account. I tried five times and never got one.
Terrible
You cant make an account as their phone verification system doesn’t work
This app is literally worthless
Tried to rent bikes and had to download the app. It prompted me to enter a phone number, which I did, but never received a PIN that they said they’d sent. Tried multiple times, as did my partner. Saw a review stating the same issue from 5 years ago, so clearly these issues are ongoing. Literally worthless.
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Ok app but no bikes
I downloaded this app for my partner and I to use the bikes to explore areas around The Mumbles and Swansea. No 2 bikes were available at any docking point - I’m glad I didn’t pay the £5 required to complete registration in the app - would I have received a refund? Disappointing service when there are also no other bike rentals to be found in The Mumbles.
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Awful Service
My group tried 4 “electric bikes” on which none of the electricity worked. The brakes and handlebars on many of the bikes were broken, and the bike parking spots are very sparsely populated. Strongly advise against using this service.
Americans Cannot Sign Up
This app will not let me register without a local phone number. A tourist is more likely to want to rent a bike than a local. Seems like a big oversight.
Doesn’t let you create account
Never sent SMS despite using two phone numbers
App doesn’t work
App doesn’t work
Still waiting for my pin…
My family and I were staying in Łomza Poland for the week. We wanted to rent bikes to explore the city, but when we scanned the QR code and downloaded the app, we were unable to receive a pin for our american phone number. we found this very frustrating and we were bummed.
Doesn’t work with U.S. number
I tried to sign up with my US number. Entered +1 beforehand, duh. I can receive verification texts from other services but never get one from this app. Tried five times. Emailed support Twice over a week. Never heard back.
No US support
Doesn’t support United States users
Message with PIN
The PIN number does not arrive to my phone. I have a UK phone number and trying to get a code for WRM (Wroclaw, Poland). Tried multiple times from Polish and the UK territory. Nothing. Can’t log in, can use my account.
Keeps changing me money
Tried to open a bike code wasn’t working no customer support help and the app just kept going charging me money
Very bad experience
Very bad experience
Terrible app. Dumb developers
Please can we just think critically. What is the reason I would need to rent a bike? Probably because I’m not from where I’m trying to rent the bike. This means I probably won’t have a phone number where I’m trying to rent the bike. Why is the only possible way to verify my identity by using my phone number then???
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