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NFTA MetGo

NFTA MetGo

Tap and Go!

106 ratings
60 reviews
✈️ Travel

Archived App (Last seen on 29 Jul 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • August 18, 2023
  • September 26, 2023

Developer

Niagara Frontier Transportation Authority
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NFTA MetGo screenshot #1 for iPhone
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NFTA MetGo screenshot #6 for iPhone
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

This app simplifies public transit by allowing you to purchase fares and board buses and trains using a secure QR code. Load your account, generate a code, and tap to go for a hassle-free travel experience. Offers various fare options and fare capping for the best value.

✓Account-based fare system
✓Purchase fares via app
✓Board with secure QR code
✓Multiple payment options
✓Variety of fare options
✓Fare capping for best value
Show original description

What users say

Summarized from real user reviews of NFTA MetGo. Based on 106 reviews and a 1.3/5 average, it highlights the 2 positives and 36 negatives reviewers mention most about this Travel app.

Positive things

  • 👍When it works, it’s great
  • 💡Idea of the app is convenient

Negative things

  • 🐛App constantly crashes
  • 🐛App frequently glitches
  • 🐛Barcode scanner unreliable
  • 🐛App logs users out
  • 🐛"Notification" error message
  • 🐛Cannot connect physical metro card
  • 🐛No Apple Pay/PayPal/Google Pay
  • 🐛Transactions not intuitive
  • 🐛Double charging risk
  • 🐛Backend unreliable
  • 🐛Login issues
  • 🐛Inaccessible for some users
  • 🐛Cannot browse without adding funds
  • 🐛App doesn't open
  • 🐛Holds up bus lines
  • 🐛Embarrassing user experience
  • 🐛Cannot load passes
  • 🐛Cannot refresh
  • 🐛Cannot log back in
  • 🐛Wasted money on account
  • 🐛"Notification" error is unhelpful
  • 🐛Cannot reset password
  • 🐛Cannot set up new account
  • 🐛App refuses to log in
  • 🐛Constant connection errors
  • 🐛QR code too big on some phones
  • 🐛Cannot remove and re-add cards
  • 🐛Cannot upload cash/card
  • 🐛Unusable after download
  • 🐛Crashes during registration/login
  • 🐛Cannot sign up
  • 🐛System is raggedy
  • 🐛Money put in app doesn't work
  • 🐛App is a joke
  • 🐛Too complicated for some users
  • 🐛Latest update won't open on iOS
See all reviews

What's New in NFTA MetGo

1.1

September 26, 2023

We have added a pop-up notification when users click on the "Register" button. This pop-up serves as a friendly reminder to all Paratransit Access Line (PAL) and Reduced Fare riders to register their photo ID on our fare system’s website before logging in to the mobile app. This feature aims to ensure a smooth and hassle-free registration experience for these riders by directing them to the correct registration procedure.

More

User reviews

Most RecentHighest RatedLowest Rated

Thanks for the walk!

Literal braindead mouth breathers made this app. I love how the dumb little barcode randomly decides not to show up even though there’s $20 on my account.
Doug MacRakkenDoug MacRakken

Terrible app!

Where do I begin? Main issues: Can’t connect already purchased physical metro card to the app. No Apple Pay/PayPal/ Google Pay option. Lags way too much. And constantly logging you out of the app—for what?

Three security questions for what? It’s a metro card, not a checking account. I thought NYC was bad…Buffalo NFTA is worst!!

Fix your system.
Show more
02773730277373

Booooo

This app literally never works. Consistently doesn’t show my scanner and then I have to count quarters on a moving bus to pay my fare.
BxbieeBxbiee

Horrible Transit app

There are 2 types of transit apps. Premium, well built and programmed apps, and transit apps that are mid. This one is way worse than mid. Garbage. The UX is very cheap and poor, and transactions are not intuitive, sometimes double charging if not careful. The backend also is unreliable, returning Error Code 0 errors during peak hours. My advice if you only buy NFTA passes, use the Token Transit app instead.
Show more
ValonAppleValonApple

Failure

The nfta is far from a great system but this app is the least accessible and biggest waste of funding I’ve ever experienced ,

You have a 1 in 1000 chance to be able to login only for it to request your login at every menu

It does not accurately display funds on your account and if you’re a pal rider forget it the app refuses you because you’re travel entitlement is not adult.

Do better, this spits in the face of riders
Show more
Trainer X 716Trainer X 716
See 55 more reviews

User experience

🐞

Reported Bugs

133 issues

Barcode randomly decides not to show up

Bug

App lags too much

Bug

Constantly logging users out

Bug

Scanner not showing up

Bug

Error Code 0 during peak hours

Bug

Login requests at every menu

Bug

Does not accurately display funds

Bug

App refuses pal riders

Bug

App won't let me browse anything unless I put money in

Bug

App immediately crashes on opening

Bug

Says NOTIFICATION when trying to get on the bus

Bug

Barcode never works correctly

Bug

Holding up the line when boarding the bus

Bug

Cannot log into the app

Bug

App keeps loading

Bug

App stops letting me load passes, login, and refresh

Bug

Cannot load barcode to ride the metro

Bug

Won't load QR code even with money on it

Bug

App constantly glitching

Bug

Inability to pay fare

Bug

Unable to sign into account after reinstall

Bug

App won't open barcode

Bug

Pop up says "notification" when trying to log in

Bug

Keeps glitching saying notifications

Bug

Nothing about this app works the way it should

Bug

App suddenly logged out

Bug

Won't let me log back in

Bug

Won't let you use the bus pass

Bug

Everytime I refresh it closes out

Bug

Email not valid for password reset, but already in use for new account

Bug

App refuses to log in or do anything

Bug

Shows no bus pass after reinstall, but bank charged

Bug

Won't let me reload account or use tap and go

Bug

Constant loading screen

Bug

Login error, connectivity issues, etc. only shows "NOTIFICATION"

Bug

Cannot access account

Bug

App crashes immediately

Bug

Connection error (0)

Bug

App won't scan at reader

Bug

Stopped letting me log in

Bug

Incorrect login info when autofilled

Bug

App immediately crashes on iPhone 14 Pro Max

Bug

App glitches and doesn't load for minutes

Bug

App takes money and doesn't work

Bug

App deletes entire account and steals money

Bug

Missed trains due to connection error or crashing

Bug

QR code is too big on Samsung phone

Bug

Constant "Connection error" blocks QR code

Bug

Cannot upload card to put money on pass

Bug

Crashes virtually every time I open it

Bug

Crashes when attempting to login

Bug

Won't let me sign up

Bug

Cannot open app to get QR code

Bug

Money put into app doesn't work

Bug

App is not reliable

Bug

Double charging if not careful

Bug

Backend unreliable, returning Error Code 0

Bug

Travel entitlement not recognized as adult

Bug

App won't let me browse anything unless I put money in

Bug

App won't open barcode

Bug

Pop up says "notification" when trying to log in

Bug

Keeps glitching saying notifications

Bug

App suddenly logged out

Bug

Won't let me log back in

Bug

Won't let you use the bus pass

Bug

Everytime I refresh it closes out

Bug

Email not valid for password reset, but already in use for new account

Bug

App refuses to log in or do anything

Bug

Shows no bus pass after reinstall, but bank charged

Bug

Won't let me reload account or use tap and go

Bug

Constant loading screen

Bug

Login error, connectivity issues, etc. only shows "NOTIFICATION"

Bug

Cannot access account

Bug

App crashes immediately

Bug

Connection error (0)

Bug

App won't scan at reader

Bug

Stopped letting me log in

Bug

Incorrect login info when autofilled

Bug

App immediately crashes on iPhone 14 Pro Max

Bug

App glitches and doesn't load for minutes

Bug

App takes money and doesn't work

Bug

App deletes entire account and steals money

Bug

Missed trains due to connection error or crashing

Bug

QR code is too big on Samsung phone

Bug

Constant "Connection error" blocks QR code

Bug

Cannot upload card to put money on pass

Bug

Crashes virtually every time I open it

Bug

Crashes when attempting to login

Bug

Won't let me sign up

Bug

Cannot open app to get QR code

Bug

Money put into app doesn't work

Bug

App is not reliable

Bug

Double charging if not careful

Bug

Backend unreliable, returning Error Code 0

Bug

Travel entitlement not recognized as adult

Bug

App won't let me browse anything unless I put money in

Bug

App won't open barcode

Bug

Pop up says "notification" when trying to log in

Bug

Keeps glitching saying notifications

Bug

App suddenly logged out

Bug

Won't let me log back in

Bug

Won't let you use the bus pass

Bug

Everytime I refresh it closes out

Bug

Email not valid for password reset, but already in use for new account

Bug

App refuses to log in or do anything

Bug

Shows no bus pass after reinstall, but bank charged

Bug

Won't let me reload account or use tap and go

Bug

Constant loading screen

Bug

Login error, connectivity issues, etc. only shows "NOTIFICATION"

Bug

Cannot access account

Bug

App crashes immediately

Bug

Connection error (0)

Bug

App won't scan at reader

Bug

Stopped letting me log in

Bug

Incorrect login info when autofilled

Bug

App immediately crashes on iPhone 14 Pro Max

Bug

App glitches and doesn't load for minutes

Bug

App takes money and doesn't work

Bug

App deletes entire account and steals money

Bug

Missed trains due to connection error or crashing

Bug

QR code is too big on Samsung phone

Bug

Constant "Connection error" blocks QR code

Bug

Cannot upload card to put money on pass

Bug

Crashes virtually every time I open it

Bug

Crashes when attempting to login

Bug

Won't let me sign up

Bug

Cannot open app to get QR code

Bug

Money put into app doesn't work

Bug

App is not reliable

Bug

Double charging if not careful

Bug

Backend unreliable, returning Error Code 0

Bug

Travel entitlement not recognized as adult

Bug

App won't let me browse anything unless I put money in

Bug
✨

Requested Features

10 requests

Allow offline capabilities for stored passes

Feature

Integrate Apple Pay/PayPal/Google Pay

Feature

Allow connection of already purchased physical metro cards

Feature

Improve user interface for intuitive transactions

Feature

Provide a functional website that mirrors app capabilities

Feature

Offer a solution for users with travel entitlements not recognized as 'adult'

Feature

Allow browsing of tickets before adding funds

Feature

Fix QR code size issues on different phone models

Feature

Allow removal and re-addition of cards

Feature

Provide human customer service

Feature

FAQ

What is NFTA MetGo?

NFTA MetGo is an account-based fare system designed to make public transit travel more convenient. It allows users to purchase fares and board buses and trains using a secure QR code generated within the app, eliminating the need for physical tickets or exact cash.

How do I use NFTA MetGo to travel?

First, load funds into your MetGo account through the app. Then, generate a unique QR code when you're ready to travel. Simply present this QR code to the scanner when boarding the bus or train to complete your fare payment and gain access.

What are the payment and fare options available?

The app offers a range of payment options for flexibility and convenience. You can choose from various fare options, including single rides and monthly passes, to suit your travel needs. Additionally, the app features fare capping, ensuring you always receive the best possible value for your travel.

Is NFTA MetGo compatible with all public transit in the area?

The description states that the app allows users to seamlessly board buses and trains, implying compatibility with the NFTA transit system. It is designed to revolutionize your travel experience within this network.

What are the benefits of using NFTA MetGo?

The primary benefits include a hassle-free and efficient travel experience. You can avoid waiting in lines or searching for exact change. The QR code system and fare capping ensure convenience and cost savings, making your commute more enjoyable.