Please update the app
I always use it for over a year and I had no problems until now. I tried to buy a weekly pass but when I entered my password, it won’t let me log in. My password is always corrected and yet the app won’t recognize it. You developers try to get this app updated or I’m taking my business elsewhere
Thanks for the walk!
Literal braindead mouth breathers made this app. I love how the dumb little barcode randomly decides not to show up even though there’s $20 on my account.
Terrible app!
Where do I begin? Main issues: Can’t connect already purchased physical metro card to the app. No Apple Pay/PayPal/ Google Pay option. Lags way too much. And constantly logging you out of the app—for what?
Three security questions for what? It’s a metro card, not a checking account. I thought NYC was bad…Buffalo NFTA is worst!!
Fix your system.
Three security questions for what? It’s a metro card, not a checking account. I thought NYC was bad…Buffalo NFTA is worst!!
Fix your system.
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Booooo
This app literally never works. Consistently doesn’t show my scanner and then I have to count quarters on a moving bus to pay my fare.
Horrible Transit app
There are 2 types of transit apps. Premium, well built and programmed apps, and transit apps that are mid. This one is way worse than mid. Garbage. The UX is very cheap and poor, and transactions are not intuitive, sometimes double charging if not careful. The backend also is unreliable, returning Error Code 0 errors during peak hours. My advice if you only buy NFTA passes, use the Token Transit app instead.
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