Buggy app denies coverage
My spouse had no problem from an Android phone so I decided I should get around to signing up for myself (since it's my employer's coverage). I was shocked to find I was denied, because my coverage "couldn't be verified". When I checked my account details I discovered the app had advanced the month, day and year of my date-of-birth by exactly two each, which I can guarantee is not what I had entered; I might have issues, but I know my own birthday. :) So, unlike my spouse's seamless Android experience, I can't make use of the care my employer is paying for because I'm in some sort of "unverified" limbo with no response from Nice Healthcare Support. If you're paying for this service, which promises to be really useful, make sure you set it up well in advance of when you might need it in case you're caught by an app error that breaks your account.
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Easiest Healthcare Option
Having a video call and the practitioner come to me saved me so much time and money. Nice Healthcare should be top-of-mind in non-emergency situations!
Awesome
App easy to use, great communication, my MH intake visit was easy going. The lady was very kind and honest & I felt she had my best options in mind.
Very professional
Cathryn did great really informed me on a lot of things when it comes to pain relief felt very well taken care of
More than impressed
This is single handedly the best benefit we have added to our suite of services for our employees.
