Useless
I’m not able to login to the website due to technical errors but can access this app. I can’t add myself to an urgent care wait list because guess what? It requires me to login to the website!! I suppose it would be helpful if I couldn’t remember an appointment as that’s about all I can see. Nothing about urticaria or wait times within the app.
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EEnthous
unusable on the iPad
An iPhone app does NOT transfer well to an iPad. On the iPad it needs to work in landscape as well as portrait.
Apparently no one tried to use it on a regular (not mini) iPad before release.
Apparently no one tried to use it on a regular (not mini) iPad before release.
MMcl2mn
Terrible all around
Do not receive text messages needed to login, reset, remind. Allow a person to provide alternative to reset login (email address), then follow security protocol. Ive accessed portal 1 or 2 x in last 6-12 months VIA MANY HOOPS. I’m unable to see my appointment confirmation - no mobile push notifications nor email (tho received an email to pre-check with NO personalization- like time, date, etc directing me to portal that I can’t access (see above) I wouldn’t normally submit a msg like this but assumed this would be solved for after so long.
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BBr0kie
Takes forever to get password reset
After husbands face id didnt work, it asked for his password. That would not work. He then had to submit a request for a new password. Twice. Still did not work. Then sat on hold for almost 20 min to reach technical support. This app is great when it works. They need better and more technical support staff.
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CRCareful RN
Annoying
Send texts not emails for verification. Emails take forever to come and don’t always have service for. Horrible app
RRainS345G









