No playback
Easy live view and quality of view is good. However, playback feature never works! It’s a pain! Trying to figure it out is frustrating. Going to replace with ring cameras once I can afford it
Terrible app
Can’t use playback. Every time I try to play a clip I get kicked off the app. It just shuts down when I press play. I have already uninstalled and reinstalled. Still won’t work
Unable to view cameras remotely
Starting on February 25 I was no longer able to view my cameras remotely. I called support and was on with them for 90 minutes before being told my issue was being escalated and that they would get back within a few days. After a week of waiting and no call back, I called again and we basically started the same troubleshooting process all over again - no resolution. Once again I was told that someone would get back with me. I received an email approximately one month later asking if I was still having issues. I informed them yes, that I’m still unable to view my cameras remotely. I never heard back. So I decided to call them today. I was told that my issue is due to my system was an older one and this app no longer supports remote viewing. It would have been nice to have been told in advance that this was coming and also not having to wait 3 months and repeatedly calling before Nightowl Support let me know. Do yourself a favor and buy another camera brand.
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Bch
Piece of sheet app
App not working!!
Stopped working! No devices found on app and cannot connect due to network issue through app all of a sudden please update!!!
