Can’t Stay Logged In
It keeps logging me out after a few hours. Then it makes me re-enter my VIN and create a new account.
Good app
I love the app, but wish I could set max charging % on it or on my Leaf. Instead I have to guess and set up a clock timer on leaf to charge for certain amount of time
It works
It works most of the time, not so much on my Apple Watch. I would like to have the option to stop it from charging, it can start but not Stop.
Won’t open anymore
Nissan, I purchased a 2019 LEAF. Your app tells me to update and it won’t. Support your product.
Clunky, Glitchy, Subpar
This app has never worked well or really had that much functionality. Recently it glitched and got stuck so that it won’t refresh to show the actual status of the car. After much time with tech support, they say we have to bring it into the dealer to get it reset. Which is not really how apps work. Overall, it’s more of a detriment than an asset to our experience owning a Leaf. I hope Nissan invests in upgrading soon.
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App problems
I’m using the app in Vancouver canada the app super lag & slow.
Problematic
The app is very problematic and doesn’t work well. It’s incredibly frustrating and disappointing
This app sucks
I just acquired this 2016 Nissan Rogue from my grandparents. I use T-Mobile as my phone carrier.
First the app kept throwing an error when trying to create an EV acct so it took me 20 minutes to even get to the registration page. Then I get a pop saying that AT&T no longer supports 2G or 3G through this app. I don’t have AT&T, nor do I have 2G or 3G. I have 5G. I could give this app negative no stars, I would. Not a good experience for a first time customer.
First the app kept throwing an error when trying to create an EV acct so it took me 20 minutes to even get to the registration page. Then I get a pop saying that AT&T no longer supports 2G or 3G through this app. I don’t have AT&T, nor do I have 2G or 3G. I have 5G. I could give this app negative no stars, I would. Not a good experience for a first time customer.
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App is slow to update
This app is still not updated to work with iOS 26 even though iOS26 has been out of beta mode for months.
I’ve lost 5 months of use of my subscription.
I’ve lost 5 months of use of my subscription.
Nissan not winning me over
I like that there is an app to monitor the battery status in the vehicle remotely, that I can set the climate control on a timer for comfort before I drive which also supports fuel conservation compared to heating/cooling it while I am in the vehicle, and I can start charging remotely if the car is plugged in and stopped charging for some reason.
But I do not like that there is no way to stop charging if it’s near 80%, there’s no way to change or even review the charging timer settings from the app (actually have to be unplugged and the accessory power has to be on), and there is no way to set a charging timer based on battery percentage. The lack of control over battery and timer settings take the app way down for me and luxuries like a valet setting do not make up for basic functionality.
But I do not like that there is no way to stop charging if it’s near 80%, there’s no way to change or even review the charging timer settings from the app (actually have to be unplugged and the accessory power has to be on), and there is no way to set a charging timer based on battery percentage. The lack of control over battery and timer settings take the app way down for me and luxuries like a valet setting do not make up for basic functionality.
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Zero Stars
This app deserves Zero stars. Premium subscription is active but the app doesnt work!
NISSAN LEAF 2024
I can’t believe this app is not compatible with ALL Nissan electric cars!!! I bought a used Nissan Leaf 2024 from a NISSAN dealer and was told by your customer service line that I cannot use this app when I tried to sign up with my VIN number. Despite liking my car, NISSAN’s service has been awful! Dealership I bought from has basically washed their hands of me after I wrote the check.
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APP DOESN’T WORK
PLEASE WORK ON THIS APP BECAUSE IT DOESN’T WORK ANYMORE!!!!!!
Embarrassing
They clearly spend no effort on this app. The option to “keep me logged in” on the login screen - that’s just for show. It doesn’t do anything. Always unset when I start the app (and have to login each time) The fact that they can’t even save a setting tells you how little effort they put into this thing. But hey, at least if I really wanted to find out the current charge of my car, I can suffer my way through it.
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No star….Does not work anymore
i am unable to run this app anymore. I am getting a message stating that I need to use the latest version of this app (“in order to continue using this app you must update to the latest version”). The latest version requires IOS 17.6 or later. I cannot update to IOS 17.6 or later. My iPhone (iPhone 8) is up-to-date at IOS 16.7.12. Kudos to the Nissan app development team for not taking care of its users! Shame on you!
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App loses your login now
Edit: they fixed the huge problem with the app forgetting your login every time! Still a mediocre app with no Siri integration but at least it’s functional now.
Original review Jan 12, 2026:
The app became garbage about a month ago when it completely lost the ability to remember your login. If you haven’t launched the app within the last hour, it logs you out and you have to enter your name and password every time you open the app. Extremely annoying.
Original review Jan 12, 2026:
The app became garbage about a month ago when it completely lost the ability to remember your login. If you haven’t launched the app within the last hour, it logs you out and you have to enter your name and password every time you open the app. Extremely annoying.
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Bad app getting worse
This was not a great app but at least it sometimes worked. I don’t know what changed but within the last couple months the app is incapable of staying logged in, forcing me to enter my password every time I open the app. This is extremely frustrating because “unnecessarily slow animations” is already a key design principle of the app, so to add an another manual step between me and the one button I want to press just adds insult to swoopy slowmoving injury.
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Unusable junk
Requires an update to the app when the app doesn’t do anything, and new versions of the Leaf are already added to the standard Nissan app. Why do you want me to update when you never add new features?
Will not setup account
The app does not setup the account after I type all the info including the VIN.
Keeps logging me out
It used to keep my logged into my account, but recently even when I click “keep me logged in “ and “ remember me” it logs me out every time I leave the app.
