NML User Reviews

NML
NML
Naxos Global Distribution Ltd

Customer Experience

Positive experience40.8% of reviews
Neutral15.0% of reviews
Negative experience44.2% of reviews

~ Based on 120 written reviews from the US App Store.

What users say

Is NML Safe?

NML has mixed safety signals based on user ratings. AppsHunter Safety Score for NML is 62/100.

This assessment is based on 65 user ratings, with an App Store average of 3.0/5.

Safety Analysis

44.6% of ratings point to a safe experience
12.3% of ratings suggest some concerns
43.1% of ratings point to a risky experience

~ Based on 65 App Store ratings for NML.

Is NML Legit?

NML appears to be a legitimate app. AppsHunter Legitimacy Score for NML is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

UI isn’t compatible to iPad

Barely can set sleep timer on iPad. The timer list is only partially shown on iPad.

Poor sound

Great coverage of albums but, no matter what data connection I use (WiFi or 4g) the audio quality is terrible. It sounds ‘robotic’ and glitchy as if it’s buffering or over compressed . If I listen via the web/browser the sound is fine, so I can only conclude the problem is the app 😣

Search button is gone

Please, fix the problem on phone and pad application! There's no way to search any longer!

Essential app

Great app with a fantastic selection of music. Would be nice if it supported dark mode and interactive widgets.

login session ends too quickly

Are you afraid of people stealing money from your app? Login expires ridiculously fast. Cannot even finish a symphony

Great music just a little slow

Great music selection and sound quality, the app is just slow to load everything.

Amazing selection, sub-par interface

For classical music, it’s tough to beat the sheer breadth and depth of the Naxos Music Library. The app’s interface for browsing and listening is not on par with the best commercial apps, but it’s serviceable and has allowed me to find both old favorites and some new treasures in the classical realm. My biggest complaint is the app’s odd fixation on “playlists” (consisting of individual tracks) as the primary mechanism for saving and organizing pieces i want to listen to again later. While the app is excellent at highlighting new and featured albums, about the only way to save albums as albums for future listening is to designate them as “favorites.” This is a welcome feature, as far as it goes, but it puts all favorites in one long list (with newest selections at the top) and I would really like a way to organize my favorite albums under named (by me) categories, whether called playlists or themes or folders. I also wish the app could play back tracks from my favorites list randomly, turning my ever-expanding favorites list into my own personal classical station.
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Exceptional Music Selection

As another poster commented, the app user interface could use some tweaking. I’ve found the desktop version a far more satisfactory experience, particularly the option to shuffle ALL of my favorite songs from favorite albums. It’s not an option on the mobile app. Unlike many classical music lovers I’m not fussy about movements in any particular order when I’m on the go. It’s unfortunate that subscription costs prevent more libraries from signing up. It’s a great classical music resource. Thank You!
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I lobe

Awesome. Just amke login easy

Best musical selection, worst app

I’m torn as others are here. I subscribed for 3 years and finally stopped because as others have mentioned you get periodically auto-logged off, making offline listening a game of chance. The interface is nearly impossible for use on tablets/iPads. I love the music selection, but I need a break. I hope Naxos upgrades their app or goes with a different software developer. A library this good deserves a first rate app. For now I’m sitting on the sidelines unsubscribed and waiting.
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Love Naxos, not the interface

As others have commented, the interface could use improvement, but I love the breadth and selection. A huge plus is that you can (temporarily) download for offline listening, great for walking around or taking in the car, but the big DOWNSIDE to this is that this app logs you out at the drop of a hat. Often I load up an album to listen to when not on wifi, only to find that when I want to listen to those tracks, the app wants me to log in again, which I can’t do without turning the app’s cell data on, which kind of defeats the whole thing. Also, who wants to deal with being in “login purgatory” every time you leave the house? Another annoyance is that, even on iPads, the app only appears in “portrait” orientation, which is super annoying whenever you are using the iPad in a keyboard case that works only in landscape mode. Would love to see a couple changes to the interface, as the music selection is fantastic.
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Session expired

I keep getting logged out by the app forcibly even if it’s been one day and having selected “remember me.”

Good but no landscape mode

No real complaints other than it's rather annoying that the app only displays in portrait mode, not ideal when using it on iPad

Amazing selection, sub-par interface

For classical music, it’s tough to beat the sheer breadth and depth of the Naxos Music Library. The app’s interface for browsing and listening is not on par with the best commercial apps, but it’s serviceable and has allowed me to find both old favorites and some new treasures in the classical realm. My biggest complaint is the app’s odd fixation on “playlists” as the primary mechanism for saving and organizing music. While the app is excellent at highlighting new and featured albums, I see no obvious way to save albums as albums, apart from moving all the tracks on an album into a playlist and manually naming it something I hope I can recognize in the future. I would love to be able to move a newfound album into a manually defined favorite folder or category in one step—and then view my favorites as the same mini-album covers shown in “new” and “featured”—but I see no way to do that.
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Offline Access Problematic

It is very difficult to use this app offline (without internet) as you have to sign in each time you access it. If you don’t have internet connection, you cannot sign in. This sort of defeats the purpose of offline access. Please make it so that users don’t have to sign in every time they access the app.
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Too much phone storage used

The app takes more than 1GB memory of my phone. That’s ridiculous!
The gapless playback is awesome. Hope can add shortcuts for accessing the album page of the music being played.

Super slow

I spend more time waiting for the app to load than listening to music

Naxos Leaves Much to be Desired

Though the library itself is comprehensive and amazing the app itself is lacking. No horizontal rotation, a colour scheme that hides the cursor in the search dialog, and a flakey saved playlists function are a few of its issues.

Additionally not enough information is stored in the system regarding the different recordings. Screen captures of the album covers are not as useful as the flipside of the cover could possibly be. Ideally the system would also capture and enclosure text of the recording but I can imagine would a huge task this could be.

Bottom line: Great service. Poor app.
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Marvellous selection, terrible app

The selection of music is massive and wonderful, but the app itself is poorly designed: it’s full of bugs, it routinely crashes, and its search function is truly lazy and awful. I have access for free through my university, so I can gratefully deal with the crap app, but don’t pay money for this. The selection is amazing, the app is dreadful.
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Worst paid streaming app

This app constantly has issues with unavailable tracks which worked earlier in the day or will not load. The delay between tracks which segue into another is really unacceptable for a PAID service only app. Especially compared to non classical focus apps, this really has a lot of problems making it at times just unusable as a fully paid app. Reloading an app multiple times is not fantastic nor convenient. Would not use if I was not a student using a university login, but because so few sites offer classical music only this is really the only choice as most universities are subscribed. I would not recommend the app. I would say to use the laptop site version over this if you have to use service.
Another aspect is how the app stops playing when you are in other apps like Facebook or something and it won’t pick back up unless you go to the app to hit play again or pull down to tap play.
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