Do not buy
Terrible customer service
Poor subscription information, renewal process and customer service
Monthly subscription is not an option. You must pay for an entire year at a time. You don’t get a subscription renewal notice prior to the renewal. You cannot see or update the subscription information on the app. Poor customer service. Checkout Minut instead.
Love noise aware!
I have had noise aware since reading about it in the WSJ in 2018. It has saved me from many inflicts with my neighbors- and the guests respond right away when I tell them there’s a problem. Great product - and a great App.
Stress Relief
NoiseAware has eliminated 90% of the stress of managing our short term rental. We love how they update the platform continuously. We couldn’t do it without you!
Tallest Midget
A good idea, and I think one of the better options among poor ones.
2 Star Deduction: Sensors disconnect constantly. I mean at least once a week. For a local owner this is unacceptable. For a remote owner it’s a fatal flaw. Company seems to have spent more time on the algorithms for the NRS (Noise Risk Score) than on the stability of the hardware. Great they are thinking how to run well, but need to walk first.
1 Star Deduction: Tech support has been super friendly and willing to help, which I appreciate. HOWEVER, they are not available on weekends and holidays…you know, those busiest times for short term rentals. I want to ask, “Don’t you realize what industry you are trying to support?” For any subscription service impacting revenue business, 24/7 tech support is table stakes.
Dear Noise Aware: Please pull up a seat, we’ve been waiting for you all weekend. Our HOA Board would like a word…
2 Star Deduction: Sensors disconnect constantly. I mean at least once a week. For a local owner this is unacceptable. For a remote owner it’s a fatal flaw. Company seems to have spent more time on the algorithms for the NRS (Noise Risk Score) than on the stability of the hardware. Great they are thinking how to run well, but need to walk first.
1 Star Deduction: Tech support has been super friendly and willing to help, which I appreciate. HOWEVER, they are not available on weekends and holidays…you know, those busiest times for short term rentals. I want to ask, “Don’t you realize what industry you are trying to support?” For any subscription service impacting revenue business, 24/7 tech support is table stakes.
Dear Noise Aware: Please pull up a seat, we’ve been waiting for you all weekend. Our HOA Board would like a word…
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