Do not buy
Terrible customer service
Poor subscription information, renewal process and customer service
Monthly subscription is not an option. You must pay for an entire year at a time. You don’t get a subscription renewal notice prior to the renewal. You cannot see or update the subscription information on the app. Poor customer service. Checkout Minut instead.
Love noise aware!
I have had noise aware since reading about it in the WSJ in 2018. It has saved me from many inflicts with my neighbors- and the guests respond right away when I tell them there’s a problem. Great product - and a great App.
Stress Relief
NoiseAware has eliminated 90% of the stress of managing our short term rental. We love how they update the platform continuously. We couldn’t do it without you!
Tallest Midget
A good idea, and I think one of the better options among poor ones.
2 Star Deduction: Sensors disconnect constantly. I mean at least once a week. For a local owner this is unacceptable. For a remote owner it’s a fatal flaw. Company seems to have spent more time on the algorithms for the NRS (Noise Risk Score) than on the stability of the hardware. Great they are thinking how to run well, but need to walk first.
1 Star Deduction: Tech support has been super friendly and willing to help, which I appreciate. HOWEVER, they are not available on weekends and holidays…you know, those busiest times for short term rentals. I want to ask, “Don’t you realize what industry you are trying to support?” For any subscription service impacting revenue business, 24/7 tech support is table stakes.
Dear Noise Aware: Please pull up a seat, we’ve been waiting for you all weekend. Our HOA Board would like a word…
2 Star Deduction: Sensors disconnect constantly. I mean at least once a week. For a local owner this is unacceptable. For a remote owner it’s a fatal flaw. Company seems to have spent more time on the algorithms for the NRS (Noise Risk Score) than on the stability of the hardware. Great they are thinking how to run well, but need to walk first.
1 Star Deduction: Tech support has been super friendly and willing to help, which I appreciate. HOWEVER, they are not available on weekends and holidays…you know, those busiest times for short term rentals. I want to ask, “Don’t you realize what industry you are trying to support?” For any subscription service impacting revenue business, 24/7 tech support is table stakes.
Dear Noise Aware: Please pull up a seat, we’ve been waiting for you all weekend. Our HOA Board would like a word…
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Outstanding! 😃
Great app and great service!
This is a life saver!
I’ve had a great experience with Noiseaware. It’s great if you have an Airbnb property and would like to keep the noise levels down so your neighbors don’t complain. Has saved me multiple trips with just one phone call. Great device to have.
Must have
NoiseAware is a wonderful company. With great customer service. I highly recommend using their devices. I use it for a short term rental. It’s a great product and can be used for multiple use. Thanks NoiseAware for being a great company. That’s hard to find.
Helpful Monitoring Tool
NoiseAware is great in managing noise levels at properties, and whenever I’ve had technical issues the support team is super helpful in resolving issues. Recommended.
Great company, app needs work
After latest update, I now have to log into the app every time open it, super frustrating. Please go back to the way it was!
I really want to ❤️ NoiseAware....but they keep disconnecting.
Relationships are two-way street. I really love my Noise Aware. I like having peace of mind that no one is partying in my vacation rental. However, Noise Aware doesn’t love me as much as I love them.
I know this because Noise Aware keeps disconnecting with me. My sensors go on and off line all the time. I go back and review my Internet report and that’s just fine. But for some reason the noise sensors go on and off and on and off. In fact two of them are off-line right now. But the third is happily monitoring away.
the app is wonky. It seems like it always logs me out.
I’d really like to improve my rating but some things from NoiseAware have to improve first. I’m looking forward to being able to update my rating and share that Noise Aware wants to stay connected to me :-)
I know this because Noise Aware keeps disconnecting with me. My sensors go on and off line all the time. I go back and review my Internet report and that’s just fine. But for some reason the noise sensors go on and off and on and off. In fact two of them are off-line right now. But the third is happily monitoring away.
the app is wonky. It seems like it always logs me out.
I’d really like to improve my rating but some things from NoiseAware have to improve first. I’m looking forward to being able to update my rating and share that Noise Aware wants to stay connected to me :-)
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Issue with the app constantly logging me out!!
My biggest issue with this device/app is that I am constantly logged out of the app. As a result I don’t get the push notifications alerting me of noise issues. Super frustrating as this has resulted in multiple noise complaints from the neighbors that could have been prevented. I brought up my concern to NoiseAware and was told basically told to just keep logging in every time it happens. Seriously? Sometimes it logs me out twice a week! I’m supposed to check it everyday? I don’t think so!
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Great Company but app is a problem.
The device can be a life saver but I had an experience where I got an alert and needed to access my app and the app crashed on me. Ended up paying dearly
Nothing stays online
The outdoor sensor is worthless in wind. The amount of times someone has had to physically go reset the sensor is not sustainable.
Garbage
I tested this on their lowest threshold of 10. Played music at 60-75 dB . A noise level that would clearly disturb your neighbors at night . I barely got a reading . I tested it while talking loudly on my phone , again no reading .
The wind continuously sets off the alarm on the patio . No way to tell if it’s the wind or the customer .
They said that it takes a few minutes to pick up a average reading and I gave it plenty of time . I called tech support and they said that maybe it wasn’t applicable to my needs . What a joke , My needs are the same as most vacation rental owners .
Party’s rarely happen , usually its guest talking too loudly outside late at night or screaming kids . This product will NOT help you . I’m on 7 acres and 400 ft from my closest neighbor and this won’t help me .
Maybe this is ok to alert you about a party or LOUD music. , but won’t help with kids screaming or loud laughing or even loud conversation among a couple people . I bought a large digital dB meter that guests can clearly see and police themselves . Most guests don’t want to be a problem . They just don’t realize how loud they’re being . The meter tells them .
If they want to truly help owners they need to reconfigure the algorithms .
Good luck .
The wind continuously sets off the alarm on the patio . No way to tell if it’s the wind or the customer .
They said that it takes a few minutes to pick up a average reading and I gave it plenty of time . I called tech support and they said that maybe it wasn’t applicable to my needs . What a joke , My needs are the same as most vacation rental owners .
Party’s rarely happen , usually its guest talking too loudly outside late at night or screaming kids . This product will NOT help you . I’m on 7 acres and 400 ft from my closest neighbor and this won’t help me .
Maybe this is ok to alert you about a party or LOUD music. , but won’t help with kids screaming or loud laughing or even loud conversation among a couple people . I bought a large digital dB meter that guests can clearly see and police themselves . Most guests don’t want to be a problem . They just don’t realize how loud they’re being . The meter tells them .
If they want to truly help owners they need to reconfigure the algorithms .
Good luck .
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Total waste of money
The sensor gets disconnected all the times. You have to go to the property and manually reset it to fix the issue. It's a fatal flaw for us.
The support engineer gave us an attitude and stopped responding. The director of operations didn't admit the flaws, failing to understand why it's inconvenient for us to send someone to the property just to reset the sensor.
It's a total waste of money. You should look for another service to monitor your rental properties.
The support engineer gave us an attitude and stopped responding. The director of operations didn't admit the flaws, failing to understand why it's inconvenient for us to send someone to the property just to reset the sensor.
It's a total waste of money. You should look for another service to monitor your rental properties.
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Amazingly easy and functional
Easy to use app. Connects to hardware seamlessly and functions flawlessly. Best way to monitor noise and prevent unwelcome surprises. The smoke alarm for noise.
Great App, Better Product and Service
This is the best product for the money in the Vacation Rental Space. I’ve been a fan for years and now with the App it’s even easier to set up and manage my account. Seriously is NoiseAware an app developer or NoiseMonitoring device? You wouldn’t know from how easy it is to manage 50+ properties from one account with this new app.
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Great product!
I have been a customer for about a year. Gives you a peace of mind as a host, great selling point to the landlords (I rent my STRs) and I love the app - so easy to use!! Great job guys.
LOVE! LOVE! LOVE this product!
Noiseaware is a must have for every Airbnb host. I have a noiseaware device in all of my listings and I can’t express how many times this noise detector has saved me from either a massive house party, loud music or just rowdy guests. The mobile app is great and makes it even easier to manage my properties.
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