Useless
I downloaded this thinking I could use it to transfer files from my mac to my phone and vice versa. Turns out, there’s a “Cloud Password” that no matter how many times I reset it it would return a “something went wrong. Try again later”. Oh yeah, something went wrong? That’s all the info you can give? It’s beyond frustrating. I’m a new subscriber too and was excited to use Nord’s extra “features”, which they sold as part of the complete package. Turns out it’s just to fool people to opt for the higher tier. HOW THE HELL DO YOU EVEN USE THIS?!
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Response from developer
Hi there! We’re sorry for the frustration with the Cloud Password setup. Please try several suggestions available here: https://support.nordlocker.com/hc/en-us/articles/360015151637-Unable-to-log-in-to-NordLocker. If the error continues, could you message our support team at https://support.nordlocker.com/hc/en-us? They’d like to help you out. -D.S.
Disappointed
Hasn’t worked for weeks now, you open the app and it immediately closes. NL I won’t be renewing any subscription.
Response from developer
Hi there! We’re sorry for the trouble. Please try updating NordLocker and restarting your iPhone. If it still sends you back to the first screen, could you message our team at support@nordlocker.com or support.nordlocker.com so they can help investigate? - P.B.
Supposed to be included w/subscription
This is supposed to be usable with my three year subscription it’s downloaded but overtime I try to open the app it crashes &I’ve already reset my phone so it’s not iOS
Response from developer
Hi there! Sorry you're dealing with this. Please try reinstalling NordLocker and making sure iOS and the app are fully updated. If it still happens, could you message our team at support@nordlocker.com so they can help? - P.B.
Nice system, could use more features.
NordLocker itself is quite a well designed app. I’m able to easily transfer files cross device, and keep information safe. It appears to be very secure and surprisingly responsive. Having to put in your cloud password for every login can get annoying at times, but realistically it’s helping keep my information safe. I would like to see more features on IOS and IPad OS to make the overall software more useful, such as a dedicated photo locker.
TLDR: This app is useful if you are looking to quickly and efficiently transfer files cross device in a secure way, or to store files from multiple devices in the same space for later access.
TLDR: This app is useful if you are looking to quickly and efficiently transfer files cross device in a secure way, or to store files from multiple devices in the same space for later access.
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Response from developer
Hi there! Thanks for the thoughtful review and for highlighting security and cross-device ease. We appreciate your idea for a dedicated photo locker on iOS and iPadOS, and we’ve passed it along to the product team. - P.B.
Crashes
App crashes as soon as I try to open it, always!
Can’t open
The app doesn’t even open. Before even seeing a login screen, or any actual content of the app it crashes. I see a solid background color, that’s it, then crash. Every single time.
Doesn’t work
It doesn’t work on my iPhone, press the button and it goes back to the first screen. I pay imo a lot of money for these apps apparently I need to look into changing to a different service.
Bastante limitado
No está mal que te incluya esto con la suscripción premium. El problema es que al final solo lo puedes usar como almacén de datos y poco más porque por ejemplo podría estar bien poder ver los vídeos directamente desde la aplicación pero a la mínima que superan los 50 MB, ya no te sale una previsualización.
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NordLocker
Your need to update NordLocker right now it’s no good , always want put my password and only upload one photo at a time, so delete my pay account, please update NordLocker
Works well but basic.
Works good as a basic cloud storage solution and it’s great that it offers end to end encryption. But lacks features, such as a dark mode, auto upload photos category, seeing the properties/data of files and photos, cropping etc. Needs cooking.
This is not what I thought I was getting.
False advertising
Missing iOS Integration
The use case for most users (if not a majority then a significant minority) requires full integration into iOS (ie native Apple file provider support). Without it the app is severely handicapped. If it’s not #1 on Nord’s roadmap for the Locker app it really needs to be moved up. Besides that one glaring gap, it’s a perfectly functional app and the actual service behind it is fantastic.
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One major gripe
I wish you could view the photos in a gallery without having to load them one by one
Terrible
Terrible experience using this app. One my subscription is up in two years I will be retiring Nords platform. From failed uploads, screen locking, etc.
Still feels like it is a Alpha product
The functionality is still as basic as it gets, after all this time. I still haven’t figured out how I can move a file/image from one folder to another. The app feels sluggish and as unpolished as it gets.
Love it!
I don’t pay for this app but giving 3GB for free is so useful! The security for this app is good and I like how it locks with Face ID and also it’s hard to hack into. One suggestion is please add dark mode! Then I’ll put 5 stars for this app
Has potential
DO NOT PAY FOR A SUBSCRIPTION! THIS SERVICE IS STILL EFFECTIVELY IN BETA.
To developers: While I appreciate your continued support, there are only 2 things that you should be focusing on at this time.
1. Finish the mac app
2. Allow us to upload entire folders on iPad
To developers: While I appreciate your continued support, there are only 2 things that you should be focusing on at this time.
1. Finish the mac app
2. Allow us to upload entire folders on iPad
Leaves A Lot To Be Desired
Pros: it's secure, private storage. The Windows app isn't bad. I genuinely **want** this app to work well.
Cons: The iPhone and iPad apps provide a poor user experience.
- The app locks itself in the middle of while you're actively using it.
- When uploads fail it won't tell you the reason; and uploads fail at a moderate frequency.
- If you want to play a video from NordLocker, you're forced to stay in portrait mode.
- No thumbnails for files.
Suggestions for Nord:
- Allow the Files app to connect to NordLocker since the Files app has a better and easier experience.
- Stop locking while the app is in active use.
- If the app locks, it should take you back to where you were upon unlocking.
- Allow landscape mode for videos.
- Media should have thumbnails.
- Allow users to upload entire folders/directories.
- Better error messages, please.
- Give the app some genuine TLC.
I'm a software engineer with 15+ years experience. I'd be happy to provide more feedback or to participate in beta groups or whatnot, if it would be helpful.
Cons: The iPhone and iPad apps provide a poor user experience.
- The app locks itself in the middle of while you're actively using it.
- When uploads fail it won't tell you the reason; and uploads fail at a moderate frequency.
- If you want to play a video from NordLocker, you're forced to stay in portrait mode.
- No thumbnails for files.
Suggestions for Nord:
- Allow the Files app to connect to NordLocker since the Files app has a better and easier experience.
- Stop locking while the app is in active use.
- If the app locks, it should take you back to where you were upon unlocking.
- Allow landscape mode for videos.
- Media should have thumbnails.
- Allow users to upload entire folders/directories.
- Better error messages, please.
- Give the app some genuine TLC.
I'm a software engineer with 15+ years experience. I'd be happy to provide more feedback or to participate in beta groups or whatnot, if it would be helpful.
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Response from developer
Hi there, thank you for sharing such a detailed review and suggestions. We’re sorry to hear the iOS experience hasn’t been as smooth as it should be. Please reach out to our team at support@nordlocker.com so we can address the issues you’ve raised and explore how your feedback could help improve future updates.
Crazy that Nord would put their stamp of approval on this lol
I’m a paid Nord subscriber to both VPN and Pass. I was fired up to used NordLocker… But it’s virtually unusable on the phone. So many simple things you should be able to do, but you can’t. Most prominently — you can’t save images to your phone… That seems like a major design oversight and an easy fix. Pass and VPN are literally sooooo good. Awesome apps, Locker absolutely needs to be reevaluated.
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Barely works
App barely works for me, most the time it won’t even sign me in, I click sign in after logging into the nord account browser sign-in page, then have to manually click my passwords button on my phones keyboard, search for NordLocker in my NordPass app which will put my password in but when I click sign in, nothing happens, nothing. No wrong password, no resemblance of a loading screen or anything.. when it was working for me it wasn’t too bad other than being really bare-bones so I stopped using it till the past week where I’ve been using it on desktop as it’s been improved quite a bit with actual thumbnails and faster uploading/loading times etc. however it seems the mobile version simply doesn’t work properly… sad because I’d love to have a cloud storage but I don’t wanna pay for a new subscription with a new service so if NordLocker could be on the same level as Dropbox or OneDrive then I’d probably use it exclusively
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