Unsupported
It appears to be unsupported by the company no update for two years and not stable enough yet the company is selling this product today?
Please can you help support this App for which you are selling the shutters for as it doesn’t seem very professional not to.
Please can you help support this App for which you are selling the shutters for as it doesn’t seem very professional not to.
App works great, prefer Alexa enabled
Really love our Norman shutters. The remote works great as well as this app. The only real negative is that when we purchased, we were told Alexa would work with the app and shutters. It is not compatible with Alexa. Maybe the developers could work on that.
Does as it should
App does as it should and works well, but were some issues with firmware updates to the hub which stopped it working.
Would be nice to see homekit support, I would purchase a new hub for this or matter support.
Would be nice to see homekit support, I would purchase a new hub for this or matter support.
Poorly designed app
Of all the ways one could design an app for the functionality needed, this is about as awful of a design possible. Scheduling is horrid part of the app. I add a sbhedile I expect to be presented with scheduling parameters first, not a scene first. Just a crap app, not updated in 2 years and no Android version. I wish I had purchased a different brand.
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Needs to be updated. Works intermittently.
When it works, it is great, especially if your shutters are out of reach and you set a schedule. But even though I have my shutters on a fairly simple schedule around dawn and sunset, sometimes it does not open or close the shutters. Then you have go into the app to open or close them.
However, the app does not automatically connect to the app when it is opened. You have to connect to the hub first. Then after that connects you can control the shutters. At that point is faster to simply use the Norman Smart Dial.
Norman needs to hire a few programmers to get this app to 2022 and Norman standards. Please, the shutters and hubs are not cheap. Please update this app!
However, the app does not automatically connect to the app when it is opened. You have to connect to the hub first. Then after that connects you can control the shutters. At that point is faster to simply use the Norman Smart Dial.
Norman needs to hire a few programmers to get this app to 2022 and Norman standards. Please, the shutters and hubs are not cheap. Please update this app!
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