Fix the login on Apple device
The app always crash when I try to open it using face recognition. I’m about to delete this app because it’s annoying.
Been a reliable business backbone for years
NorthOne’s been fantastic at supporting the infrastructural and organizational needs of my business and has transformed the way I approach revenue allocation and long term planning. Peace of mind with consistently reliable support and great ease of use with their app!
Horrible Fake Bank
Don’t bank with them. Check on Better Business bureau… They have horrible reviews. I would not ever allow my account to go over 1k without ach transfer because I Didn’t trust them. Simple because he app always had issues. Then to learn they will just take your money and close your account the 1st time you have a complaint. It’s horrible! I’m just happy they were only allowed to take $153 usd from me. They are scammers and I’m not sure how they are allowed to do this in this country. I should alert the Trump administration of the scam group!
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Running a 24/7 business without 24/7 support
The platform is user friendly but on three occasions they have denied me access to MY money.
First time they they didn’t like my virtual address that my company is registered too. I gave my personal address to ship the card but being a truck driver I would never have an actual office.
Second time the app said too many wrong password attempts when I was LITERALLY using my same password and it locked me out.
Third time I never got paid on Friday when I get paid EVERY Friday. Other coworkers got paid and I work the largest reefer division in the United States so it wasn’t them. I waited ALL weekend without being paid because they only have customer support M-F. When they finally opened they still had no idea what was going on. Even with the trace ID they still couldn’t get it together.
Im a new business so my funds aren’t that deep. I needed to make a rather large purchase and now dont have all the funds to do it and missed out on a deal. I will no longer use North One
First time they they didn’t like my virtual address that my company is registered too. I gave my personal address to ship the card but being a truck driver I would never have an actual office.
Second time the app said too many wrong password attempts when I was LITERALLY using my same password and it locked me out.
Third time I never got paid on Friday when I get paid EVERY Friday. Other coworkers got paid and I work the largest reefer division in the United States so it wasn’t them. I waited ALL weekend without being paid because they only have customer support M-F. When they finally opened they still had no idea what was going on. Even with the trace ID they still couldn’t get it together.
Im a new business so my funds aren’t that deep. I needed to make a rather large purchase and now dont have all the funds to do it and missed out on a deal. I will no longer use North One
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Very few issues in 3+ years
I’ve had terrible results with a local bank (required two in person visits to a branch to set up online banking, charged fees every month, functionality/interface from 1996) and tried out NorthOne after seeing it recommended as Profit First friendly. My biggest complaint is I would have to visit a shady strip mall if I ever want to deposit cash. So, no, it’s not a bank. Other than that - using NorthOne for a small business is so much easier than trying to find a local bank who will let me split sales income into different “envelopes” and the technology always works.
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